Human Resources Technician

Secep; Norfolk (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Secep Administration Office in Norfolk, Virginia seeks a Human Resources Technician to support HR operations for 600+ employees. The role requires coordinating background checks, FMLA, personnel actions, and employee records with accuracy and timeliness.

Responsibilities include handling applicant screening, PAR processing, benefits orientations, and responding to HR inquiries. Immediate start available; on-site position in Norfolk.

Qualifications

• Knowledgeable of human resources processes and able to train others in daily duties.
• Experience handling HR records and administrative tasks for a large staff.

Responsibilities

• Review applicant screening results and verify pre‑employment documentation.
• Process and track Personnel Action Reports (PARs) and maintain Employee Master in MUNIS.
• Manage electronic personnel files and ensure proper indexing of records.
• Coordinate FMLA and MLA documentation and track leave and return-to-work status.
• Respond to inquiries from administrators, employees, and prospective employees.
• Assist with benefits orientations and HR onboarding processes.
• Maintain office calendars and scheduling for HR staff and supervisors.
• Process PARs within 24–48 business hours of complete documentation.

Job description

Human Resources Technician

Secep NPS SECEP Administration Office - Norfolk, Virginia Open in Google Maps

Job Details

Job ID: 5933731
Application Deadline: Oct 12, 2026 11:59 PM (Eastern Standard Time)
Posted: Sep 21, 2026 4:00 AM (UTC)
Starting Date: Immediately

Job Description

DEFINITION

The Human Resources Technician must be highly knowledgeable of human resources processes and willing to train others in the execution of their daily duties. The incumbent serves as the administrative assistant to the Human Resources Generalist, with responsibilities that include managing key technical aspects of the administration of more than 600 employees. The incumbent is responsible for ensuring coverage of major office functions. These functions include, but are not limited to, ensuring applications are complete in all aspects of human resources; ensuring required background checks are initiated and returned; processing CPS forms in a timely manner; assisting with FMLA administration. Assists with the collection, organization, and preparation of documentation related to EEOC inquiries and other employment-related matters, under the direction of the Human Resources Director or designated administrator. The incumbent ensures that all electronic records related to employee screening, hiring, reassignment, and termination are completed accurately. The incumbent manages personnel processes as required.

SUPERVISION

Work is performed under the supervision of the Human Resources Generalist. The personnel management processes managed by this employee are solely controlled by the incumbent with support from the Human Resources Information and Technology Assistant. Work is performed under the general supervision of the Human Resources Generalist. The incumbent independently coordinates and executes assigned technical and administrative human resources processes in accordance with established policies, procedures, and supervisory direction. Matters requiring policy interpretation, discretionary decision-making, or administrative approval are referred to the Human Resources Generalist or other designated administrator. On various occasions, the employee may support the clerical specialists.

DISTINGUISHING CHARACTERISTICS

This job class is assigned only to the Human Resources Department.

ESSENTIAL FUNCTIONS OF THE CLASS

• Reviews results to determine the acceptability of candidates prior to approval for further processing. This process is critical to determining whether a candidate is eligible for hire and must be completed accurately and expeditiously to maintain the integrity of the workforce.
• Reviews applicant screening results and verifies completion of required pre‑employment documentation. Identifies discrepancies or potential eligibility concerns and refers such matters to the appropriate HR administrator for review and determination.
• Reviews applicants in the applicant tracking system.
• Assists with job fairs.
• Processes Personnel Action Reports (PARs) and maintains the Employee Master in MUNIS for classified and professional staff.
• Processes and tracks personnel actions, including appointments, promotions, transfers, reassignments, salary adjustments, stipends, leaves of absence, returns from leave, resignations, and terminations.
• Verifies the completeness and accuracy of supporting documentation before processing personnel transactions.
• Maintains accurate employee records in MUNIS and reconciles discrepancies in coordination with the HR Generalist, Finance, and Payroll.
• Monitors pending PARs and follows up to ensure personnel actions are completed within established processing timelines.
• Maintains an organized tracking system for outstanding personnel actions and provides status updates to the HR Generalist.
• Processes Personnel Action Reports (PARs) within 24-48 business hours of receipt of complete and approved documentation. Ensures timely and accurate processing of personnel actions, maintains records of pending requests, and promptly communicates any delays or documentation deficiencies to the Human Resources Generalist. Exceptions to established processing timelines may apply to actions requiring additional review, approval, or supporting documentation.
• Processes, executes, prints, and files contracts.
• Prepares and distributes Virginia Retirement System (VRS) materials for all employees.
• Maintains electronic personnel files for all employees, ensuring that required paperwork is prepared, organized, and maintained in the appropriate order. Ensures that documentation is indexed according to the employee’s unique identifier and the type of personnel documentation. Manually files hard-copy documentation in personnel folders for historical reference.
• Processes employee paperwork generated and forwarded to the Human Resources Department.
• Workers’ Compensation Administration: Process and coordinate workers’ compensation claims, including receiving and documenting employee injury reports, completing and submitting required workers’ compensation forms and documentation, communicating with employees, supervisors, medical providers, and the workers’ compensation carrier, monitoring claim status and employee leave, maintaining accurate and confidential records, and ensuring required follow-up and documentation are completed in a timely manner.
• Virginia Unemployment Claims Administration: Process and respond to Virginia unemployment claims and related requests for information, including reviewing claim notices, gathering and verifying employment and wage information, preparing and submitting timely responses and required documentation, communicating with the Virginia Employment Commission (VEC) as needed, maintaining accurate and confidential unemployment records, monitoring claim status and deadlines, and escalating issues or disputed claims to the appropriate HR leadership for review and resolution.
• Manages the electronic personnel documentation process to ensure completeness and accuracy as required by law.
• Documents personnel management activities throughout an employee's history by completing Personnel Action Reports (PARs), which include retrieving established codes applicable to each personnel action. Records personnel actions related to pay disbursements, vacation and sick leave accounting, promotions, demotions, assignments, terminations, and reports required by various agencies requesting personnel documentation.
• Assists with the preparation of the personnel docket for the Joint Board.
• Responds to telephone and written inquiries from administrators, current employees, and prospective employees regarding assigned areas of responsibility.
• Conducts benefits orientations for new employees, including, but not limited to, health care, dental, vision, health savings accounts, incentive programs, and other benefits offered by Norfolk Public Schools.
• May assist with New Employee Orientation.
• Utilizes a variety of office equipment, including information systems and computer technology, to perform essential functions; files hard copies of data; updates computer files; and purges files in accordance with established termination and record destruction timelines.
• Schedules appointments and assists with maintaining supervisors' and other administrators' schedules, appointments, and meetings. Assists with maintaining the office-wide events calendar.
• Manage reimbursements for lost or damaged items.
• Initiates FMLA documentation and maintains the FMLA database.
• Coordinates the administrative processing of Family and Medical Leave Act (FMLA) and Medical Leave of Absence (MLA) requests under the direction of the HR Generalist.
• Receives, logs, and tracks leave requests, medical certifications, extensions, and return-to-work documentation.
• Prepares and distributes FMLA correspondence, including eligibility notices, designation notices, reminders, and extension documentation, subject to appropriate review and approval.
• Maintains accurate FMLA/MLA tracking logs, including approved leave periods, anticipated return dates, certification deadlines, and applicable leave balances.
• Initiates and processes PARs for approved leave, extensions, changes in leave status, and employee returns.
• Follows up with employees regarding missing documentation and upcoming deadlines.