Human Resources Support Specialist (SME)

Totally Joined For Achieving Collaborative Techniques, LLC; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

Paid Vacation Days

Paid Holidays

Short Term and Long Term Disability

Voluntary Term Life

Job summary

Totally Joined For Achieving Collaborative Techniques, LLC seeks a seasoned Human Resources Support Specialist (SME) to support the Department of State – INL in Washington, DC. The role involves expert HR management, policy interpretation, and advisory services for Civil Service and Foreign Service personnel, with bold emphasis on staffing and classification.

Responsibilities include coordinating with HR offices, guiding managers, and preparing briefing materials for SAO leadership while

Qualifications

• Minimum of fifteen (15) years of related experience.
• Proficiency in Microsoft Office Suite.
• Strong command of English grammar, spelling and style.
• Experience using telephone and voicemail.
• Active security clearance is required.

Responsibilities

• Assist in FS position management, recruitment, and assignments; prepare materials and briefings for senior Bureau managers.
• Respond to staff inquiries on FS assignment questions and guide candidates to resources.
• Coordinate FS issues with HR offices and track outstanding items.
• Maintain contacts with Department of State bureaus and INL partners to support HR functions.
• Provide policy guidance, and prepare updated guidance materials as needed.
• Coordinate budget data with CGFS for travel orders and fund INL assignments.
• Serve as SMA and Special Differential contact and process related actions.
• Support FSAO in tracking INL assignments and deliver administrative services.
• Attend meetings and prepare briefing notes for SAO leadership.
• Adhere to USG and DOS policies and regulations.
• Offer advisory services to research and resolve HR problems.
• Prepare reports and correspondence for senior staff.

Skills

Microsoft Office Suite

English grammar proficiency

Telephone and voicemail handling

Active security clearance

Education

Accredited degree or fifteen years of comprehensive knowledge in staffing/recruitment

Job description

Human Resources Support Specialist (SME)

Job Category: Default

Requisition Number: SUBJE001575

Posted: July 9, 2026 | Full-Time | On-site

Locations

Dept of State - INL
2401 E St NW
Washington, DC 20037, USA

Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority-owned, CVE-verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S. government agencies and organizations.

About this Position

TJFACT is seeking a well-versed and highly qualified Human Resources Support Specialist to support the Department of State – INL/SAO/AS office, in Washington, DC. This position is equivalent to a Subject Matter Expert (SME) Level 2.

INL’s Administration and Support Division has a requirement for a HR Specialist who can perform a wide range of project and program tasking in the areas of Federal HR management, with focus on competitive Civil Service staffing, classification and workforce planning. Responsibilities include providing consultative, operational and policy advice, technical support and advisory services to managers and employees for both Civil Service and Foreign Service.

Major Duties and Responsibilities

• Assists the Foreign Service Assignments Officer (FSAO) with administrative and coordination tasks related to Foreign Service (FS) position management, recruitment, and assignments; helps prepare materials and briefings for senior Bureau managers as directed.
• Assists in responding to staff inquiries on FS assignment-related questions; helps gather information and route individuals to the appropriate resources when they have been offered positions within the Bureau.
• Assists in coordinating FS issues with the appropriate offices within the Bureau of Human Resources (HR), including HR/CDA and HR/OTA; helps track and follow up on outstanding issues pertaining to FS position management and assignments; and supports efforts to identify ways to improve or streamline processes.
• Assists in maintaining contact with colleagues and professional contacts in other Department of State bureaus relevant to INL’s mission, including HR/CDA, the Bureau of Administration's Office of Allowances, Charleston Global Financial Services (CGFS), and regional bureau EX staff, as directed.
• Applies sound judgment and discretion when interpreting and applying policy and regulatory guidance; supports the preparation of updated guidance materials for use by others, as directed.
• Provides administrative support and proactively connects budget teams at posts and domestically with the CGFS to provide INL fiscal data to fund Permanent Change of Station travel orders for INL FSOs when transferring to an INL assignment. Follows up on pending or outstanding fiscal data requests.
• Serves as the Separate Maintenance Allowances (SMA), Special Differential, and Domestic Employee Teleworking Overseas (DETO) point of contact for INL. Processes SMA and Special Differential actions under the direction of the INL/SAO/AS Division Chief.
• Assists FSAO in tracking and supporting the implementation of INL assignments at posts and the delivery of critical administrative services as directed; helps FSAO manage multiple concurrent actions and ensures relevant information is organized and accessible to support timely decision-making by SAO leadership.
• Attends meetings and prepares briefing notes to share with SAO colleagues as directed by the INL/SAO/AS Division Chief.
• Adheres to USG, Department of State, and Bureau-level policies and regulations covering various administrative and management functions and programs.
• Uses a high degree of judgment, discretion, and ingenuity in interpreting and applying the intent of these guidelines, and in revising current policy and regulatory guidance for use by others.
• Assists in the coordination and implementation of INL bureau-wide awards program and Department awards.
• Provides back-up support when FSAO is on leave.
• Performs other duties as requested and assigned that are directly related to this Statement of Work.

Required Qualifications

• Minimum of fifteen (15) years of related experience.
• Demonstrated knowledge and experience using Microsoft Office Suite.
• Demonstrated knowledge of and skill in correct usage of English grammar, spelling, punctuation, capitalization and style.
• Demonstrated experience in the use of the telephone and voicemail.
• Active security clearance.

Preferred Qualifications

• Comprehensive knowledge of the range of administrative laws, policies, regulations, and precedents applicable to personnel management and administration.
• Accredited degree or fifteen (15) years of comprehensive knowledge in staffing and recruitment techniques and procedures to fully manage a staffing acquisition program in support of an organization’s recruitment and placement program; conduct job analyses on a wide variety of complex positions using research, interview, observation, and analytical techniques to develop qualification rating factors; determine appropriate rating and ranking selective factors and develop plans to assess varying degrees of job qualifications; and explain the methodology to management.
• Fifteen (15) years of comprehensive knowledge/experience in human resources policies and regulations to develop and/or evaluate new or existing Department policies, procedures and regulations for the Civil Service and/or Foreign Service personnel systems, and evaluate their impact on existing HR programs.
• Fifteen (15) years of demonstrated expert knowledge in position classification techniques and procedures to advise managers in developing position descriptions; and analyze and take action on voluminous requests for position and personnel action that arise in the course of daily HR operations.
• Fifteen (15) years of demonstrated experience in providing sound management advisory services to research, analyze and evaluate issues, determine applicable precedents, recommend innovative methods and strategies to resolve complex integrated human resources problems and identify the most effective approach.
• Demonstrated ability to communicate, both in writing and orally, in performing administrative/program specialist work, drafting reports, memoranda, and letters, and interacting with others at the senior and junior staff levels both formally and informally as required.

Benefits

• Medical, Vision, and Dental Insurance
• Paid Vacation Days
• Paid Holidays
• Short Term and Long-Term Disability
• Voluntary Term Life

TJFACT is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran. We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodation will be made in accordance with governing law.