Human Resources Specialist - Maryland DDA / Human Services

HOUSING ADVOCACY VOCATIONAL AND EMP; Gaithersburg (MD); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work from home options

Job summary

HAVE Support, Inc. is seeking an experienced Human Resources Specialist to build and manage the day-to-day HR function for our growing Maryland DDA provider organization.

This hands-on role requires you to identify HR needs, build compliant processes, organize employee records, recruit and onboard staff, support employees and managers, and independently manage HR operations. The position supports employees throughout Maryland and requires some face-to-face interaction with staff and leadership.

Qualifications

• Minimum 3–5 years of hands-on Human Resources experience.
• Experience in a small, growing startup or developing organization.
• Experience managing multiple HR functions independently.
• Knowledge of Maryland and federal employment practices.
• Experience with recruiting, onboarding, personnel files, employee relations, performance management, and employee separations.
• Experience using HRIS, payroll, and applicant tracking systems.
• Strong organization, documentation, communication, and follow-through.

Responsibilities

• Build and maintain organized, compliant HR processes.
• Manage employee personnel files and HR documentation.
• Conduct routine personnel-file and HR compliance audits.
• Manage recruitment from job posting through hire.
• Recruit DSPs, nurses, behavioral professionals, managers, and administrative staff.
• Manage applicants through ADP CareerPlug.
• Coordinate employee onboarding and pre-employment requirements.
• Maintain employee information in ADP RUN.
• Track background checks, credentials, licenses, certifications, and required training.
• Support employee relations, workplace concerns, investigations, corrective actions, and terminations.
• Assist managers with attendance and performance issues.
• Maintain HR policies, procedures, forms, and workflows.
• Support payroll, timekeeping, benefits, and employee status changes.
• Track vacancies, turnover, onboarding, compliance, and other HR metrics.
• Work closely with Program Operations, Training, Quality Assurance, Finance, and leadership.

Skills

Organization

Documentation

Communication

Follow-through

Tools

ADP RUN

ADP CareerPlug

Microsoft 365

Teams

SharePoint

Excel

Job description

HAVE Support, Inc. is seeking an experienced Human Resources Specialist to build and manage the day-to-day HR function for our growing Maryland DDA provider organization.

This is a hands-on position. We need someone who can identify HR needs, build compliant processes, organize employee records, recruit and onboard staff, support employees and managers, and independently manage HR operations.

This is not a position for someone who has only worked within a large, fully established HR department.

Location / In-Person Requirement

This position supports employees throughout Maryland and requires some face-to-face interaction with staff and leadership.

Candidates must:

• Live in Montgomery County or the immediate surrounding area.
• Be able to report in person to Gaithersburg, Clarksburg, Silver Spring, and locations as needed.
• Be comfortable meeting directly with employees for onboarding, employee relations, performance concerns, investigations, corrective actions, and other HR matters.

HR at HAVE Support is not intended to operate primarily by phone, email, or video.

Key Responsibilities

• Build and maintain organized, compliant HR processes.
• Manage employee personnel files and HR documentation.
• Conduct routine personnel-file and HR compliance audits.
• Manage recruitment from job posting through hire.
• Recruit DSPs, nurses, behavioral professionals, managers, and administrative staff.
• Manage applicants through ADP CareerPlug.
• Coordinate employee onboarding and pre-employment requirements.
• Maintain employee information in ADP RUN.
• Track background checks, credentials, licenses, certifications, and required training.
• Support employee relations, workplace concerns, investigations, corrective actions, and terminations.
• Assist managers with attendance and performance issues.
• Maintain HR policies, procedures, forms, and workflows.
• Support payroll, timekeeping, benefits, and employee status changes.
• Track vacancies, turnover, onboarding, compliance, and other HR metrics.
• Work closely with Program Operations, Training, Quality Assurance, Finance, and leadership.

Required Experience

• Minimum 3–5 years of hands‑on Human Resources experience.
• Experience working in a small, growing, start-up, or developing organization.
• Experience independently managing multiple HR functions.
• Knowledge of Maryland and federal employment practices.
• Experience with recruiting, onboarding, personnel files, employee relations, performance management, and employee separations.
• Experience using HRIS, payroll, and applicant tracking systems.
• Strong organization, documentation, communication, and follow-through.

Strongly Preferred Experience

• Maryland DDA provider organizations.
• Intellectual and developmental disability services.
• Maryland DHS-related programs.
• Nonprofit / NGO organizations.
• Healthcare.
• Behavioral health.
• Residential or community-based services.
• Home care.
• Veterans / VA-related services.
• Other regulated human-services organizations.

Maryland DDA provider experience is strongly preferred.

Technology

• ADP RUN
• ADP CareerPlug
• Microsoft 365
• Teams
• SharePoint
• Excel

The Right Candidate

• Have helped build or improve an HR department.
• Can work independently without needing daily instructions.
• Can recognize HR and compliance gaps and take action.
• Are comfortable doing both strategic and administrative HR work.
• Can recruit continuously in a high-demand staffing environment.
• Are comfortable addressing difficult employee-relations issues.
• Believe important HR conversations should sometimes happen face-to-face.
• Can create structure in a growing organization.

About HAVE Support

HAVE Support, Inc. is a Maryland Developmental Disabilities Administration provider serving individuals with intellectual and developmental disabilities through residential, meaningful day, behavioral, nursing, personal support, respite, transportation, and other community-based services.

Flexible work from home options available.