Human Resources Specialist - Human Resources

WesBanco Bank Inc.; Wheeling (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

WesBanco Bank Inc. in Wheeling, WV is seeking an HR benefits administrator to support active and retired employees, with focus on confidentiality and accurate benefits processing.

You will maintain HRIS data, coordinate medical billing, assist with open enrollment and wellness programs, and serve as a primary contact for eligibility and enrollment while coordinating with vendors.

Qualifications

• Associates degree in HR, Business Administration or Accounting preferred.
• Minimum of 2 years of experience in benefits administration preferred.
• Minimum of 3 years of experience with related office/clerical work required.

Responsibilities

• Maintains HRIS data and processes weekly and monthly medical billing.
• Coordinates employee wellness initiatives.
• Acts as primary contact for employees regarding benefit eligibility, coverage, claims and enrollment.
• Partners with benefit vendors to resolve issues.
• Ensures data integrity across HRIS, payroll and vendor systems.
• Reviews payroll deductions for insurance billings and adjusts reimbursements.
• Assists with annual benefits open enrollment.
• Administers the Bank's transportation program.

Skills

Confidentiality

Customer service

Interpersonal skills

Communication skills

Analytical thinking

Time management

Organizational skills

Microsoft Office

HRIS proficiency

Education

Associate's degree in HR/Business/Accounting

Tools

HRIS software

Job description

SUMMARY

Works with limited supervision and assists in administering the Bank’s employee benefits plans for both active and retired employees. Responsibilities include maintenance of HRIS database, preparation and payment of the company’s medical billing, and coordination of employee wellness initiatives. Must work with the highest level of confidentiality.

CUSTOMER SERVICE SKILLS

Willingness to provide a level of service which will clearly differentiate us from our competitors.

INTERPERSONAL SKILLS

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions‑oriented manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Promotes the organization’s philosophy and values by ensuring quality in all assignments and being a team player by providing cross‑functional support as needed.
• Maintains current knowledge of legal and regulatory requirements impacting the Human Resources department, including ADA, COBRA, Equal Pay Act, ERISA, Fair Labor Standards Act, IRS Tax Code, OSHA, Unemployment Codes, Worker's Compensation, etc.
• Serves as a primary point of contact for employees’ questions regarding benefit eligibility, coverage, claims and the enrollment process.
• Partners with benefit vendors to resolve complex employee issues.
• Maintains accurate employee benefits records within HRIS, payroll, and vendor systems, ensuring data integrity.
• Reviews payroll deductions for insurance billings to ensure employee deductions are correct, identifies any errors and adjusts for monetary reimbursements.
• Responsible for processing weekly and monthly medical billing and reporting.
• Administers the Bank’s transportation program.
• Assists with the annual benefit open enrollment process.
• Assists with the coordination of employee wellness programs and initiatives.

OTHER REQUIREMENTS

• Banking is a highly regulated industry; you will be expected to acquire and maintain a proficiency in the Bank’s policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
• Ability to read and interpret documents such as benefit plan documents, reports and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Working knowledge of basic algebra and accounting principles with the ability to calculate figures and amounts such as commissions, proportions, percentages and volume.
• Strong analytical and problem‑solving skills with the ability to resolve benefits‑related issues; ability to prepare reports, analyze and report issues.
• Communication skills – ability to interact with various employee levels within the organization as well as third‑party vendors.
• Excellent time‑management skills.
• Excellent organizational skills with the ability to manage multiple priorities, deadlines, and administrative processes simultaneously.
• Strong customer service orientation and the ability to build working relationships with employees, retirees and vendors.
• Proficient in Microsoft Office products including Excel, Word and Outlook.
• Ability to become proficient using Human Resource Information Systems (HRIS) and web‑based applications.

QUALIFICATIONS

Associates degree in Human Resources, Business Administration or Accounting preferred.

Minimum of 2 years of experience in benefits administration preferred.

Minimum of 3 years of experience with related office/clerical work required.