Human Resources Specialist - Human Resources

WesBanco; Wheeling (WV); Hybrid; USD 42,000 - 65,000; Full time

Job summary

WesBanco in Wheeling, WV, is seeking a Benefits Administrator to support the Bank's employee benefits programs. The role focuses on HRIS data maintenance, medical billing processing, and wellness initiatives with a high level of confidentiality.

The ideal candidate will have strong communication skills, proficiency with Microsoft Office, and experience in benefits administration, open enrollment, and vendor coordination. Hybrid work schedule offered.

Qualifications

• Knowledge of HR regulatory requirements (ADA, COBRA, EPAct, ERISA, FLSA, OSHA, unemployment codes)
• Ability to read and interpret benefit plan documents and reports
• Ability to write routine reports and correspondence
• Strong analytical and problem‑solving skills to resolve benefits issues
• Experience with payroll deductions and vendor billings
• Ability to manage multiple priorities and deadlines
• Proficiency with HRIS and payroll systems
• Strong communication with employees, retirees, and vendors

Responsibilities

• Serve as primary contact for employee questions on benefit eligibility, coverage, claims, and enrollment
• Maintain HRIS and payroll data; ensure data integrity
• Process weekly and monthly medical billing and reporting
• Coordinate with benefit vendors to resolve complex issues
• Administer transportation program and support annual open enrollment
• Assist with coordination of employee wellness programs
• Ensure compliance with applicable laws, rules, and regulations
• Maintain confidentiality across all responsibilities

Skills

Communication skills

Team player

Customer service

Analytical thinking

Time management

Vendor coordination

Microsoft Office

HRIS proficiency

Confidentiality

Education

Associate degree in HR/Business/Accounting

Tools

Microsoft Office

HRIS systems

Job description

Location: Bank Plaza - Wheeling, WV. This position is hybrid; the employee divides time between remote and office work on a formalized schedule.

Summary

Works with limited supervision and assists in administering the Bank’s employee benefits plans for both active and retired employees. Responsibilities include maintenance of HRIS database, preparation and payment of the company’s medical billing, and coordination of employee wellness initiatives. Must work with the highest level of confidentiality.

Customer Service & Interpersonal Skills

• Willingness to provide a level of service which will clearly differentiate us from our competitors.
• Professional demeanor in appearance, interpersonal relations, work ethic, and attitude.
• Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas, and concepts to management, bank employees, and bank customers in a collaborative and solutions‑oriented manner.

Essential Duties and Responsibilities

• Promotes the organization’s philosophy and values by ensuring quality in all assignments and is a team player by providing cross‑functional support as needed.
• Maintains current knowledge of legal and regulatory requirements impacting the Human Resources department, including ADA, COBRA, Equal Pay Act, ERISA, Fair Labor Standards Act, IRS Tax Code, OSHA, Unemployment Codes, Worker’s Compensation, etc.
• Serves as a primary point of contact for employees’ questions regarding benefit eligibility, coverage, claims, and the enrollment process.
• Partners with benefit vendors to resolve complex employee issues.
• Maintains accurate employee benefits records within HRIS, payroll, and vendor systems, ensuring data integrity.
• Reviews payroll deductions for insurance billings to ensure employee deductions are correct, identifies any errors, and adjusts for monetary reimbursements.
• Responsible for processing weekly and monthly medical billing and reporting.
• Administers the Bank’s transportation program.
• Assists with the annual benefit open enrollment process.
• Assists with the coordination of employee wellness programs and initiatives.

Qualifications

• Banking is a highly regulated industry; you will be expected to acquire and maintain proficiency in the Bank’s policies and procedures and adhere to all applicable laws, rules, and regulations.
• Complete all assigned compliance training in a timely manner.
• Ability to read and interpret documents such as benefit plan documents, reports, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to solve practical problems and deal with a variety of concrete variables where limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Working knowledge of basic algebra and accounting principles with the ability to calculate figures and amounts such as commissions, proportions, percentages and volume.
• Strong analytical and problem‑solving skills with the ability to resolve benefits‑related issues and prepare, analyze, and report on related matters.
• Communication skills – ability to interact with various employee levels within the organization as well as third‑party vendors.
• Excellent time‑management and organizational skills; ability to manage multiple priorities, deadlines, and administrative processes simultaneously.
• Strong customer service orientation and ability to build working relationships with employees, retirees, and vendors.
• Proficient in Microsoft Office products including Excel, Word, and Outlook.
• Ability to become proficient using Human Resource Information Systems (HRIS) and web‑based applications.
• Associate degree in Human Resources, Business Administration, or Accounting preferred.
• Minimum of 2 years of experience in benefits administration preferred.
• Minimum of 3 years of experience with related office/clerical work required.