Human Resources Specialist - Bilingual

RiseMe; Jackson (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Toyota Boshoku America is seeking an experienced Human Resources professional to provide expert team member relations support across the Americas region, which may include Brazil, Mexico, and Argentina. The role focuses on fair policy application, exit interviews, policy drafting, and standardized hourly hiring processes to ensure compliance with corporate practices.

Ideal candidates will have a bachelor’s degree in HR or related field, 6+ years of HR generalist experience, and strong English

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field required or an equivalent combination of education and relevant experience
• PHR or SPHR designation preferred
• Greater than six (6) years of relevant human resources generalist experience with advanced experience in a human resources/team member relations role
• Corporate and manufacturing setting experience required
• Ability to communicate and work well with all levels of the organization
• Ability to work with multiple departments and prioritize activities
• Ability to take initiative on assigned tasks without significant supervision
• Ability to exercise exceptional independent judgment and discretion
• Excellent project skills and ability to coordinate multiple projects and programs
• Ability to create reports, business correspondence, and procedures
• Ability to compile effective and concise visual reports in charts, graphs, and table format
• Ability to maintain appropriate level of conventionality and conformance with regard to the corporate culture
• Ability to respond quickly and appropriately to unexpected and or continuing situations which arise in the work place
• Strong verbal and written communication skills in English
• Spanish and/or Portuguese preferred
• Solid working knowledge of Microsoft Office and HRIS systems; Oracle experience preferred

Responsibilities

• Resolve issues and provides feedback to team member relations management through daily interaction with team members and department leaders
• Ensure fairness and consistency in the application of TBA policy and past practice
• Conduct exit interviews and discusses results with HR team
• Work with other human resources staff members to draft policies and procedures
• Ensure hiring of hourly members is standardized and compliant with company policy
• Review terminations
• Assist with negotiating service contracts
• Assist with conducting team member opinion survey
• Analyze team member morale using information gathered through various methods
• Complete team member relations activities (communications, round table meetings, etc)
• Investigate Ethics Point matters
• Conduct various training classes related to team member relations function
• Maintain understanding and working knowledge of TBA’s organization, automotive plants and processes/principles, company products, trade terminology, and manufacturing processes
• May assist with TBA social activities and community relations activities
• Support in absence of HR members as needed
• Administer benefit programs
• Assist in the administration of company leave of absence policies coordinated with an outsourced and centralized leave administration Third Party Administrator (TPA)
• Manage programs or events promoting preventive awareness and health lifestyle choices, which ultimately provide favorable impact on company benefit programs
• Lead administration of company benefits programs: medical and other insurances, 401k, etc.
• Lead or provide support as new programs arise

Job description

Responsible for providing support to Toyota Boshoku America (TBA) Group Companies to ensure stable team member relations across the America’s Region, which may include support in Brazil, Mexico, and Argentina.

Essential Job Functions:

• Resolve issues and provides feedback to team member relations management through daily interaction with team members and department leaders
• Ensure fairness and consistency in the application of TBA policy and past practice
• Conduct exit interviews and discusses results with HR team
• Work with other human resources staff members to draft policies and procedures
• Ensure hiring of hourly members is standardized and compliant with company policy
• Review terminations
• Assist with negotiating service contracts
• Assist with conducting team member opinion survey
• Analyze team member morale using information gathered through various methods
• Complete team member relations activities (communications, round table meetings, etc)
• Investigate Ethics Point matters
• Conduct various training classes related to team member relations function
• Maintain understanding and working knowledge of TBA’s organization, automotive plants and processes/principles, company products, trade terminology, and manufacturing processes
• May assist with TBA social activities and community relations activities
• Support in absence of HR members as needed
• Administer benefit programs
• Assist in the administration of company leave of absence policies coordinated with an outsourced and centralized leave administration Third Party Administrator (TPA)
• Manage programs or events promoting preventive awareness and health lifestyle choices, which ultimately provide favorable impact on company benefit programs
• Lead administration of company benefits programs: medical and other insurances, 401k, etc.
• Lead or provide support as new programs arise

Minimum Qualifications/Requirements

Education:

• Bachelor’s degree in Human Resources, Business Administration, or related field required or an equivalent combination of education and relevant experience
• PHR or SPHR designation preferred

Experience:

• Greater than six (6) years of relevant human resources generalist experience with advanced experience in a human resources/team member relations role
• Corporate and manufacturing setting experience required

Personal/Technical Skills:

• Ability to communicate and work well with all levels of the organization
• Ability to work with multiple departments and prioritize activities
• Ability to take initiative on assigned tasks without significant supervision
• Ability to exercise exceptional independent judgment and discretionBe able to maintain the confidentiality of any information encountered
• Excellent project skills and ability to coordinate multiple projects and programs
• Ability to create reports, business correspondence, and procedures
• Ability to compile effective and concise visual reports in charts, graphs, and table format
• Ability to maintain appropriate level of conventionality and conformance with regard to the corporate culture
• Ability to respond quickly and appropriately to unexpected and or continuing situations which arise in the work place

Language Skills:

• Strong verbal and written communication skills in English
• Spanish and/or Portuguese preferred

Computer/Software:

• Solid working knowledge of, and experience with, word processing, spreadsheet, electronic mail, database, desktop publishing, and presentation applications and/or software, preferably Microsoft Office
• Experience working with large scale HRIS and other business enterprise systems, Oracle experience preferred

Work Environment/Conditions

Office: Open Office Environment, moderate noise level.

Plant: N/A

Travel: Up to 25% domestic and/or international travel may be required based on area of responsibility

Physical Demands:

Ability to sit and work on a computer for extensive periods of time is required. While performing the duties of this job, the team member is required to talk, see, and hear. The team member must be capable of walking, sitting, and standing for extended periods of time and is occasionally required to lift up to 30 pounds. The ability to travel by automobile and airplane are both required.

Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member.

EOE

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