Human Resources Specialist - Bilingual

toyotaboshokuamerica; Jackson (TN); On-site; USD 75,000 - 110,000; Full time

Job summary

Toyota Boshoku America in Tennessee seeks an experienced HR Generalist/Employee Relations specialist to support Americas region. You will resolve issues, ensure policy fairness, conduct exit interviews, and help draft HR procedures across multiple sites.

The role requires 6+ years in HR, corporate/manufacturing experience, and strong communication, discretion, and reporting skills. Domestic/international travel up to 25% may be involved.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field required or an equivalent combination of education and relevant experience
• PHR or SPHR designation preferred
• Greater than six (6) years of relevant human resources generalist experience with advanced experience in a human resources/team member relations role
• Corporate and manufacturing setting experience required
• Ability to communicate and work well with all levels of the organization
• Ability to work with multiple departments and prioritize activities
• Ability to take initiative on assigned tasks without significant supervision
• Ability to exercise exceptional independent judgment and discretion
• Be able to maintain the confidentiality of any information encountered
• Excellent project skills and ability to coordinate multiple projects and programs
• Ability to create reports, business correspondence, and procedures
• Ability to compile effective and concise visual reports in charts, graphs, and table format
• Ability to maintain appropriate level of conventionality and conformance with regard to the corporate culture
• Ability to respond quickly and appropriately to unexpected and or continuing situations which arise in the work place

Responsibilities

• Resolve issues and provides feedback to team member relations management through daily interaction with team members and department leaders
• Ensure fairness and consistency in the application of TBA policy and past practice
• Conduct exit interviews and discusses results with HR team
• Work with other human resources staff members to draft policies and procedures
• Ensure hiring of hourly members is standardized and compliant with company policy
• Review terminations
• Assist with negotiating service contracts
• Assist with conducting team member opinion survey
• Analyze team member morale using information gathered through various methods
• Complete team member relations activities (communications, round table meetings, etc)
• Investigate Ethics Point matters
• Conduct various training classes related to team member relations function
• Maintain understanding and working knowledge of TBA’s organization, automotive plants and processes/principles, company products, trade terminology, and manufacturing processes
• May assist with TBA social activities and community relations activities
• Support in absence of HR members as needed
• Administer benefit programs
• Assist in the administration of company leave of absence policies coordinated with an outsourced and centralized leave administration Third Party Administrator (TPA)
• Manage programs or events promoting preventive awareness and health lifestyle choices, which ultimately provide favorable impact on company benefit programs
• Lead administration of company benefits programs: medical and other insurances, 401k, etc.
• Lead or provide support as new programs arise

Skills

Verbal/Written English

Multitasking

Initiative

Discretion

Reporting

Organization

Education

Bachelor's degree

PHR/SPHR designation preferred

Tools

Microsoft Office

HRIS

Oracle

Job description

1. General Summary: Responsible for providing support to Toyota Boshoku America (TBA) Group Companies to ensure stable team member relations across the America’s Region, which may include support in Brazil, Mexico, and Argentina.

1. Essential Job Functions:
2. Resolve issues and provides feedback to team member relations management through daily interaction with team members and department leaders
3. Ensure fairness and consistency in the application of TBA policy and past practice
4. Conduct exit interviews and discusses results with HR team
5. Work with other human resources staff members to draft policies and procedures
6. Ensure hiring of hourly members is standardized and compliant with company policy
7. Review terminations
8. Assist with negotiating service contracts
9. Assist with conducting team member opinion survey
10. Analyze team member morale using information gathered through various methods
11. Complete team member relations activities (communications, round table meetings, etc)
12. Investigate Ethics Point matters
13. Conduct various training classes related to team member relations function
14. Maintain understanding and working knowledge of TBA’s organization, automotive plants and processes/principles, company products, trade terminology, and manufacturing processes
15. May assist with TBA social activities and community relations activities
16. Support in absence of HR members as needed
17. Administer benefit programs
18. Assist in the administration of company leave of absence policies coordinated with an outsourced and centralized leave administration Third Party Administrator (TPA)
19. Manage programs or events promoting preventive awareness and health lifestyle choices, which ultimately provide favorable impact on company benefit programs
20. Lead administration of company benefits programs: medical and other insurances, 401k, etc.
21. Lead or provide support as new programs arise

Minimum Qualifications/Requirements:

Education:

• Bachelor’s degree in Human Resources, Business Administration, or related field required or an equivalent combination of education and relevant experience
• PHR or SPHR designation preferred

Experience:

• Greater than six (6) years of relevant human resources generalist experience with advanced experience in a human resources/team member relations role
• Corporate and manufacturing setting experience required

Personal/Technical Skills:

• Ability to communicate and work well with all levels of the organization
• Ability to work with multiple departments and prioritize activities
• Ability to take initiative on assigned tasks without significant supervision
• Ability to exercise exceptional independent judgment and discretion
• Be able to maintain the confidentiality of any information encountered
• Excellent project skills and ability to coordinate multiple projects and programs
• Ability to create reports, business correspondence, and procedures
• Ability to compile effective and concise visual reports in charts, graphs, and table format
• Ability to maintain appropriate level of conventionality and conformance with regard to the corporate culture
• Ability to respond quickly and appropriately to unexpected and or continuing situations which arise in the work place

Language Skills:

• Strong verbal and written communication skills in English
• Spanish and/or Portuguese preferred

Computer/Software:

• Solid working knowledge of, and experience with, word processing, spreadsheet, electronic mail, database, desktop publishing, and presentation applications and/or software, preferably Microsoft Office
• Experience working with large scale HRIS and other business enterprise systems, Oracle experience preferred

Work Environment/Conditions:

Office:

Open Office Environment, moderate noise level.

Plant:

N/A

Travel:

Up to 25% domestic and/or international travel may be required based on area of responsibility

Physical Demands:

Ability to sit and work on a computer for extensive periods of time is required. While performing the duties of this job, the team member is required to talk, see, and hear. The team member must be capable of walking, sitting, and standing for extended periods of time and is occasionally required to lift up to 30 pounds. The ability to travel by automobile and airplane are both required.

Disclaimer:

This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member.

EOE