Human Resources Specialist

New Orleans Regional Transit Authority; New Orleans (LA); On-site; USD 67,000 - 75,000; Full time

Job summary

New Orleans Regional Transit Authority in New Orleans, LA seeks a Human Resources Specialist – Employee & Labor Relations to manage workplace disputes, track grievances, and maintain contract files while aligning policies with labor laws. This role bridges communication between staff, management, and union representatives.

The position reports to the Manager of Employee & Labor Relations and requires a Bachelor’s degree with 2 years in labor relations and 3 years of workplace investigations,

Qualifications

• Bachelor’s degree in business administration, public administration, human resources or labor relations.
• 2 years’ experience in labor relations, civil rights compliance, or related programs.
• 3 years’ experience conducting workplace investigations.

Responsibilities

• Interpret collective bargaining agreement provisions, rules, and regulations; advise management on labor relations matters.
• Support labor negotiations by conducting research, preparing materials, and assisting with contract language.
• Ensure compliance with collective bargaining agreements across departments.
• Track and manage grievances, disciplinary actions, and dispute resolution processes.
• Conduct workplace investigations related to employee relations, discrimination, and policy violations.
• Assist with arbitration preparation, including research, documentation, and witness coordination.
• Review and update labor policies and procedures based on negotiated agreements.
• Train management and supervisors on labor agreements, policies, and documentation practices.
• Analyze labor relations trends and prepare reports with recommendations.
• Maintain accurate documentation, records, and data integrity.

Skills

Labor relations

Workplace investigations

Dispute resolution

Microsoft Office

Education

Bachelor’s degree in business administration

Job description

POSITION ADVERTISEMENT- ULU-Represented Opportunity

The Regional Transit Authority gets people moving around New Orleans. Our transit services provide mobility to residents of the city as well as tourists, providing incredible views and comfortable rides through historical neighborhoods and countless attractions. RTA’s system includes 4 streetcar lines, 30 bus routes, 2 ferry routes, and paratransit services. Our passengers take more than 19 million rides every year! Come join us and be a part of how New Orleans rolls!

JOB Title

JOB Title: Human Resources Specialist – Employee & Labor Relations

POSITION STATUS

POSITION STATUS:Full-Time

FLSA classification

FLSA classification: Exempt

STARTING Salary range

STARTING Salary range: $66,650.00 – $75,000.00 annually

JOB SUMMARY

The Human Resources Specialist – Employee & Labor Relations supports human resources by managing workplace disputes, tracking grievances, maintaining contract files, and ensuring company policies align with labor laws. This role helps bridge communication between staff, management, and union representatives

REPORTS TO

Manager of Employee & Labor Relations

TITLES OF POSITIONS REPORTING DIRECTLY TO THIS JOB

None

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

• Interpret collective bargaining agreement provisions, rules, and regulations; advise management on labor relations matters
• Support labor negotiations by conducting research, preparing materials, and assisting with contract language
• Ensure compliance with collective bargaining agreements across departments
• Track and manage grievances, disciplinary actions, and dispute resolution processes
• Conduct workplace investigations related to employee relations, discrimination, and policy violations
• Assist with arbitration preparation, including research, documentation, and witness coordination
• Review and update labor policies and procedures based on negotiated agreements
• Train management and supervisors on labor agreements, policies, and documentation practices
• Analyze labor relations trends and prepare reports with recommendations
• Maintain accurate documentation, records, and data integrity
• Support implementation of negotiated pay rates and classification updates
• Conduct surveys and research on wages, benefits, and employment practices
• Monitor compliance with labor agreements and organizational goals
• Conduct field reviews and site visits as needed
• Prepare reports and present findings for leadership and departments
• Respond to internal and external inquiries related to labor relations programs
• Maintain the highest level of confidentiality.

MINIMUM QUALIFICATIONS

Bachelor’s degree in business administration, public administration, human resources, labor relations, or a related field. 2 years’ experience in labor relations, civil rights compliance, or related programs, and 3 years’ experience conducting workplace investigations. Must be proficient in Microsoft applications.

LICENSING REQUIREMENTS/DEMANDS

Valid Louisiana driver’s license or ability to utilize an alternative method of transportation to perform job duties (investigations, etc.)

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

Normal office environment. Must be able to remain stationary 50% of the time and constantly operate a computer or other office productivity machinery such as a copy machine, computer, printer, etc.

The RTA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.