Human Resources Representative – Benefits

Apex Systems; Greensboro, Northern (NC, KY); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

401k

Job summary

Apex Systems is hiring an onsite Human Resources Representative to support our client in Greensboro, NC. The 6-month contract with extension potential includes a Monday‑Friday first‑shift schedule.

Responsibilities include HR administration for benefits, leaves, and personnel records; processing transactions; maintaining HR systems; and advising on policies and processes. 4+ years HR experience and an associate degree are preferred; SAP/SuccessFactors and MS Office skills are desirable.

Qualifications

• Associate degree or equivalent combination of education and experience.
• 4+ years in HR, Benefits Administration, HR Operations or related HR function.
• Experience supporting employee benefits programs, leaves of absence, HR records, and personnel administration.
• Strong customer service mindset with the ability to support employees professionally.
• Working knowledge of employment laws, benefits regulations, leave administration, and HR policies.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive employee, medical, and HR information with confidentiality.
• Excellent verbal and written communication skills.
• Ability to work independently while collaborating with internal teams.
• Strong problem‑solving skills and sound judgment.

Responsibilities

• Provide HR support and administration related to employee benefits, leaves and personnel operations.
• Perform transactional HR activities in line with policies and service standards.
• Enter, maintain, and audit employee information across HR systems.
• Create, document, and manage employee cases in HR tools.
• Review leave records and return‑to‑work documentation for accuracy.
• Monitor and reconcile leave, payroll deductions, and benefit records.
• Support administration of FMLA, disability and other leaves.
• Generate and distribute employee correspondence on benefits and leave programs.
• Review benefit deduction reports and resolve discrepancies.
• Support vendor communications and benefits inquiries.
• Maintain confidential personnel records and HR documentation.
• Respond to employee inquiries and provide HR process guidance.
• Utilize HR systems and MS Office for daily operations.
• Prioritize workload and manage multiple tasks in a fast‑paced environment.
• Perform additional HR admin duties as assigned.

Skills

Customer service

Verbal and written communication

Confidentiality

Organizational skills

Independent work

Education

Associate degree in HR/related

Tools

Microsoft Office 365

HRIS platforms

SAP/SuccessFactors

Job description

Apex Systems is looking to hire an ONSITE Human Resources Representative for our client based out of Greensboro, NC. This assignment is anticipated to be a 6-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a first-shift Monday-Friday schedule.

Responsibilities

• Provide HR support and administration related to employee benefits, leaves of absence, and personnel operations.


• Perform transactional HR activities in accordance with established policies, procedures, employment regulations, and service standards.


• Enter, maintain, and audit employee information across HR systems and databases.


• Create, document, and manage employee cases within HR service management and document management tools.


• Review leave of absence records, return-to-work documentation, and eligibility information to ensure accuracy and compliance.


• Monitor and reconcile leave-related reports, payroll deductions, and benefit records.


• Support administration of FMLA, disability, paid caregiver leave, and other employee leave programs.


• Generate and distribute employee correspondence related to benefits, leave programs, and disability processes.


• Review benefit deduction reports and assist with resolving discrepancies and past‑due balances.


• Support vendor communications and benefit-related inquiries.


• Maintain personnel records and HR documentation while ensuring confidentiality and data integrity.


• Respond to employee inquiries and provide guidance regarding HR processes, policies, and benefits programs.


• Utilize HR systems, databases, reporting tools, and Microsoft Office applications to support daily operations.


• Prioritize workload and manage multiple tasks effectively in a fast‑paced environment.


• Perform additional HR administrative duties as assigned.

Experience

• Associate degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.


• 4+ years of experience in Human Resources, Benefits Administration, HR Operations, Leave Administration, or a related HR function.


• Experience supporting employee benefits programs, leaves of absence, HR records, and personnel administration.


• Strong customer service mindset with the ability to support employees professionally and effectively.


• Working knowledge of employment laws, benefits regulations, leave administration, and HR policies.


• Strong organizational skills and attention to detail.


• Ability to handle sensitive employee, medical, and HR information with a high degree of confidentiality.


• Excellent verbal and written communication skills.


• Ability to work independently while collaborating effectively with internal teams.


• Strong problem‑solving skills and ability to exercise sound judgment.

Technical Skills

• Advanced proficiency with Microsoft Office 365, including Excel, Outlook, Word, and Teams.


• Experience working within HRIS platforms and employee record management systems.


• Experience with SAP and/or SuccessFactors strongly preferred.


• Experience utilizing service management, case management, or document management tools preferred.

Nice to Have

• Experience supporting FMLA, disability, workers' compensation, or leave administration programs.


• Experience reconciling payroll and benefits deductions.


• Knowledge of employee benefits vendors and leave management processes.


• Experience in a shared services or HR operations environment.

Why Work for Apex Systems

• We offer weekly pay, direct deposit, competitive pay rates


• Health/Medical benefits, Life Insurance, 401k, Employee Stock Purchase Program


• Discounts to most major certification programs, access to multiple technical training platforms and programs

Apex Benefits Overview

• Medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.


• Employee Stock Purchase Program (ESPP) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.


• A Health Savings Account (HSA) on the HDHP plan.


• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.


• A corporate discount savings program and other discounts.


• Professional development: an on-demand training program, access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.


• Dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.


• Access to a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.