HUMAN RESOURCES REPRESENTATIVE

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

The Human Resources Representative at Graton Resort & Casino interacts with guests and colleagues in the HR office, providing resources, support, and essential administrative assistance. This role supports multiple HR areas and ensures smooth daily operations.

Key duties include badge issuance, ADP data handling, benefits, leave documentation, and assisting with recruitment events and employee documents. Strong organizational skills are required.

Qualifications

• Experience in hospitality or customer service is preferred.
• Familiarity with ADP and I-9 verification is a plus.
• Strong organizational and multitasking abilities.

Responsibilities

• Interact with guests in the HR office, provide resources and support.
• Assist with onboarding, benefits, leave forms and licensing/certifications in ADP.
• Issue badges for Team Members, Tenants, Vendors, TGC and FIGR.
• Run reports, maintain HR documents and assist with recruitment activities.

Job description

Position Summary

The Human Resources Representative interacts with all external and internal guests that arrive in the HR office. They assist with the guest's needs, provide resources and support, and facilitate partnership with all areas of HR. This position also provides administrative support to Human Resources as needed.

Position Summary

The Human Resources Representative interacts with all external and internal guests that arrive in the HR office. They assist with the guest's needs, provide resources and support, and facilitate partnership with all areas of HR. This position also provides administrative support to Human Resources as needed.

Essential Functions

• Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• Answer incoming calls and partner with correct resource to provide information to guest.
• Assist all guests when they visit Human Resources and partner with correct resource to provide information to guest.
• Issue badges for Team Members, Tenants, Vendors, TGC and FIGR.
• Assist Team Members with navigating and entering personal information in ADP.
• Assist Recruiting with Open House applicants and candidates scheduled for interviews.
• Assist Team Members with uploading documents in ADP. This includes: benefits and leave documents and licenses and certifications.
• Assist Team Members with shift swaps in ADP.
• Assist Engagement with Team Member sign-ups for events and raffles.
• Process resignation letters, PTO pay off and tuition reimbursement forms.
• Verify Form I-9 documentation and resolve E-Verify issues.
• Process licenses and certifications in ADP.
• Communicate anniversary gift process.
• Run reports as directed.
• Collect and upload all job descriptions in ADP.
• Sort and distribute mail.
• Mail out First Five Parent Program Kits to new parents as directed from Benefits.
• Maintain inventory of supplies and submit order requests to HR Manager.
• Perform other projects as assigned.

Non-Essential Functions

• Keep work area, including desk drawers, clean and clutter free.
• Restock check printer with specific check paper. Notify HR Manager when supplies are low.