Human Resources Recruiting and Retention Specialist-Onsite

Edfinancial Careers; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

Leadership development programs

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Life insurance

Disability insurance

Teledoc

Employee Assistance Program (EAP)

Job summary

Edfinancial Services in Knoxville, TN is seeking an HR Recruiting and Retention Specialist to attract, hire, and retain talent across the organization. You will support onboarding, employee engagement, and the development of strategic recruiting initiatives.

The role focuses on full-cycle recruitment, collaborating with managers, posting jobs, sourcing candidates, and administering pre-employment checks to ensure a strong onboarding experience and workforce readiness.

Qualifications

• Bachelor’s degree in Human Resources or related field.
• 3+ years of recruiting experience.
• Strong interviewing and candidate assessment skills.
• Knowledge of employment laws and HR best practices.
• Proficiency with Microsoft Office and HR technology.
• Experience with Indeed and LinkedIn recruiting.

Responsibilities

• Manage the full-cycle recruitment process for assigned positions including customer service and technical roles.
• Partner with hiring managers to develop recruiting strategies and hiring timelines.
• Create and post job advertisements on job boards, social media, and company career sites.
• Source candidates through online platforms, networking, referrals, career fairs, and community partnerships.
• Administer pre-employment assessments, background checks, reference checks, and employment verifications.
• Screen resumes, conduct phone interviews, and coordinate interviews with hiring managers.
• Maintain accurate applicant records in the ATS.
• Track recruiting metrics such as time-to-fill, cost-per-hire, applicant sources and hiring effectiveness.
• Partner with department leaders to ensure successful employee integration.
• Analyze turnover trends and recommend improvement initiatives.
• Conduct stay interviews and exit interviews to identify opportunities for improvement.
• Coordinate employee surveys and communicate action plans based on feedback.
• Ensure compliance with federal, state, and local employment laws.
• Maintain confidentiality of employee information.
• Assist with HR projects, policy implementation, and process improvements.
• Maintain accurate personnel and recruiting records.
• Prepare reports and HR Metrics for leadership.

Job description

Description

Location: Knoxville, TN

Job Type: Full-Time

About Edfinancial Services:

At Edfinancial, we’re more than a workplace — we’re a mission-driven community helping people manage one of life’s biggest investments: their education. As a leading contractor for the U.S. Department of Education, we pride ourselves on integrity, growth, and employee success. We offer tuition reimbursement, leadership development programs, and a people-first culture where your growth matters.

What You’ll Do

The HR Recruiting and Retention Specialist is responsible for attracting, hiring, and retaining top talent for all business units while supporting onboarding and employee engagement initiatives.

• Manage the full-cycle recruitment process for assigned positions including but not limited to customer service representatives and technical positions
• Partner with hiring managers to develop recruiting strategies and hiring timelines
• Create and post job advertisements on job boards, social media, and company career sites.
• Source candidates through online platforms, networking, referrals, career fairs, and community partnerships.
• Administer pre-employment assessments, background checks, reference checks, and employment verifications
• Screen resumes, conduct phone interviews, and coordinate interviews with hiring managers.
• Maintain accurate applicant records in the Applicant Tracking System
• Track and report recruiting metrics such as time-to-fill, cost-per-hire, applicant sources and hiring effectiveness
• Partner with department leaders to ensure successful employee integration
• Analyze turnover trends and recommend improvement initiatives
• Conduct stay interviews and exit interviews to identify opportunities for improvement
• Coordinate employee surveys and communicate action plans based on feedback
• Ensure compliance with federal, state, and local employment laws
• Maintain confidentiality of employee information
• Assist with HR projects, policy implementation, and process improvements
• Maintain accurate personnel and recruiting records
• Prepare reports and HR Metrics for leadership

Why You’ll Love Working Here

At Edfinancial, we don’t just talk about culture — we live it. You’ll join a community that values:

• Growth & Development: Paid training, Educational Assistance, and Leadership Development Program creating growth opportunities for advancement.
• Great Benefits: Medical, Dental, Vision, Pet, Life and Disability Insurance, Teledoc and Employee Assistance Program (EAP)
• Work-Life Balance: 11 paid holidays, paid vacation, sick leave, and mental health day after 6 months
• Community: Company -sponsored clubs, fitness, reward programs, and community involvement

What We’re Looking For

• Professional appearance and positive attitude
• Excellent communication and interpersonal skills
• 3+ years of recruiting experience
• Bachelor’s degree in Human Resources or related field preferred
• Strong interviewing and candidate assessment skills
• Ability to work with a team and build relationships with the HR team, hiring managers and employees
• Strong organizational and time management skills
• Knowledge of employment laws and HR best practices
• Proficiency with Microsoft Office and HR Technology
• Recruiting experience in Indeed and LinkedIn