Human Resources Policy and Open Records Coordinator

State of Wisconsin; Madison (WI); Hybrid; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health plan options

Pension plan with employer match

Flexible spending accounts

Employee assistance program

Job summary

State of Wisconsin seeks a Human Resources Policy and Open Records Coordinator to support the DHS division with HR policy coordination and records management. The role offers a hybrid schedule with core hours 9am–3pm, and up to 5 remote days weekly, with occasional reporting to the DHS State Office Building in Madison.

The position emphasizes coordinating policy development, maintaining HR web content, and handling Open Records Requests under Wis. Stat.

Qualifications

• Experience interpreting and analyzing complex information such as rules, policies, laws, or procedures.
• Experience drafting or revising professional correspondence such as policies, legal documents, or procedure documents.
• Experience consulting or providing technical assistance to others in the interpretation of policies and procedures.

Responsibilities

• Coordinate HR policy development and updates across multiple program areas.
• Manage Open Records Requests (ORR) including logging, tracking, and drafting responses.
• Maintain and update the agency HR web content following policy changes or approvals.
• Coordinate review workflows and communicate changes to staff to ensure compliance and accessibility.

Skills

Policy interpretation

Policy drafting

Legal/compliance awareness

Job description

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Job Title Human Resources Policy and Open Records Coordinator

Come join our team as a Human Resources (HR) Policy and Open Records Coordinator within the Division of Personnel Management. This position will support the State'ssecond largest agency, the Department of Health Services (DHS), with more than 7,000 employees, overseeing HR policy coordination and records management.

This position offers a flexible work schedule which includes core work hours of 9am to 3pm Monday through Friday and a hybrid office remote work schedule. This position has the ability to work remotely up to 5 days per week but will be required to report to the office location at theDHS State Office Building in downtown Madison (201 E. Washington Ave, Madison, WI) on occasion to complete certain tasks.

• Top rated health plan options starting at $47/month for single plans and $117/month for family plans, after 2 months of state service.
• Exceptional pension plan with a 7.2% employer match in 2026 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement.Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Several flex spending accounts: medical, dependent care, commuter, and High Deductible Health Savings.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.

The position is responsible for coordinating the human resources (HR) policy development, managing Open Records Requests (ORR), and maintaining HR web content. The work requires coordination across multiple program areas and involves regular interaction with employees, supervisors and members of the public.

The primary responsibility involves supporting HR policy development and maintaining the agency’s HR web content. This includes researching, drafting, and revising HR policies and procedures, coordinating review and approval workflows, and communicating changes to staff. The incumbent also serves as the primary coordinator for HR-related website content, updating materials following policy changes or approvals, and ensuring accuracy and accessibility.

The secondary responsibility of this position is managing the agency’s HR open records function under Wisconsin’s Open Records Law (Wis. Stat. Stat. §19.31-19.39 and the federal Freedom of Information Act (5 U.S.C. §552). This includes receiving, logging, and tracking requests, reviewing records for confidential information or exempt information, coordinating with program areas to gather responsive records, and drafting written responses within statutory timelines. Accurate recordkeeping and a working knowledge of applicable statutes and exemptions are essential for this function.

The most critical knowledge, skills, and abilities for this position are strong written communication skills, sound judgment in legally sensitive situations, and the ability to interpret and apply statutes and policies accurately. The incumbent must also be able to work independently, managing competing deadlines, and approach unfamiliar problems with curiosity and self-directed research.

Salary Information

• The starting pay is between $28.50 and $34.50 per hour (approximately between $59,200 to $71,700 per year), plus excellent benefits.
• A 12-month probationary period is required.
• This position is classified as a Program and Policy Analyst and is in pay schedule and range 07/04.
• Pay for current or former state employees is set based upon the rules that apply to compensation for the applicable transaction.
• All applicants who may be appointed to this position will be required to allow DOA to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.
• Employees must have access to both a private workspace and secure high-speed internet for hybrid remote work option.
• DOA does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

Qualifications

Minimally qualified applicants will have all of the following:

• Experience interpreting and analyzing complex information such as rules, policies, laws, or procedures.
• Experience drafting or revising professional correspondence such as policies, legal documents, or procedure documents.
• Experience consulting or providing technical assistance to others in the interpretation of policies and procedures.

Well-qualified applicants will also have one or all the following:

• Experience working in a legal, regulatory, or compliance-related environment.

The letter of qualifications is limited toone (1) page and your resume is limited to three (3) pages. For a guide on developing your resume and letter of qualifications and what should be included in these materials.

Submitted materials will be evaluated by a panel of job experts according to the qualifications above.

Please monitor your email for communications related to this position.

For technical assistance and general information, please see Frequently Asked Questions . For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Alyssa Kjin at [e-mail] .

DOA is an Equal Opportunity and Affi ... . Veterans are encouraged to apply. For complete information on veterans’ hiring programs with the WI Department of Veteran’s affairs.

Deadline to Apply

The deadline to apply is Tuesday, September 1 st by 11:59pm CT. Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm. Late or incomplete applications will not be accepted.