Human Resources Operations Specialist

Groundworks; Irving (TX); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Employee Company Ownership

Industry Leading Training

Leadership Development Tracks

Comprehensive Benefits

Award Winning Culture

Job summary

Groundworks is hiring an HR Operations Specialist to provide comprehensive HR support across our multi-site, multi-state organization. You will partner with HR team members to drive consistent HR practices, support change initiatives, and ensure compliance with employment laws.

The role emphasizes data integrity, reporting, and collaboration with cross-functional teams. You will work onsite at either our Virginia Beach, VA or Irving, TX offices with up to 10% travel, and may have one remote day

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 1+ years of HR experience, preferably in a specialist capacity.
• Preferred background in Field support and multi-state compliance.
• Proficiency in Excel and Microsoft Office Suite for data management.
• Strong professionalism, discretion, and confidentiality.
• Excellent interpersonal and communication skills at all levels.
• Robust organizational skills for fast-paced environments.
• Experience with employee relations investigations is a plus.
• HR certifications (e.g., SHRM-CP, PHR) are a plus.

Responsibilities

• Serve as a member of Groundworks HR Operations Center of Excellence to deliver HR services.
• Support employee relations matters, performance management, investigations, and actions.
• Assist HR Generalists in investigations with detailed documentation.
• Collaborate with Payroll, Benefits, Talent Acquisition, and Legal on HR processes.
• Use Workday to process transactions, data changes, onboarding, and position changes.
• Support compliance audits and maintain employment documentation.
• Ensure multi-state compliance with policies and laws.
• Prepare HR reports and derive insights to drive business goals.
• Create SOPs and job aids to align HR processes with operations.
• Promote a positive workplace culture and effective internal communication.
• Guide managers and employees through performance reviews and action plans.

Skills

HR operations

Employee relations

Workday

Data reporting

Excel

Education

Bachelor's degree in HR

Tools

Workday HRIS

Excel

Job description

Ready to build your future? We’re Groundworks, North America's leading foundation repair and water management specialist. We’re more than a company - we’re a team driven by purpose. As a Top Workplace, we’re looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset - their home. But what makes us a great place to work? Here, you’ll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands‑on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success.

The Human Resources Operations Specialist

is responsible for providing comprehensive HR support across a fast-paced, multi-site, multi-state organization. This role partners primarily with HR team members to drive consistent HR practices, support change initiatives, and ensure compliance with federal, state, and local employment laws. The ideal candidate thrives in a dynamic environment, demonstrates sound judgment, and adapts quickly to evolving business needs.

Duties and Responsibilities

• Serve as member of the Groundworks HR Operations Center of Excellence as a part of a centralized team to deliver best-in-class HR services and Employee Relations.
• Employee Relations: Support HR Generalists in providing guidance on employee relations matters, performance management, investigations, and corrective action.
• Support HR Generalists to conduct Employee Relations investigations with detailed documentation.
• HR Systems, Engagement, and Reporting: Collaborate within immediate HR team, with Division HR Business Partners, and cross-functionally with Payroll, Benefits, Talent Acquisition, and Legal.
• Leverage Workday to process HR transactions, including employee data changes, position management and onboarding workflows.
• Support compliance audits and maintain required employment documentation.
• Ensure compliance with multi-state employment laws, company policies, and regulatory requirements.
• Ensure accuracy and timeliness of HRIS transactions while maintaining data integrity.
• Prepare HR reports and provide insights and trends to drive business objectives.
• General Duties: Create and update Standard Operating Procedures (SOPs) and job aids to align with business and HR processes.
• Ensure documentation is clear, accessible, and promotes operational efficiency.
• Collaborate on initiatives to build a positive workplace culture and enhance internal communication.
• Guide and support managers and employees through performance appraisal processes.
• Assist in developing and implementing action plans based on engagement survey results.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1+ years of HR experience, preferably in a specialist capacity.
• Preferred background in Field support.
• Knowledge of federal, state, and local employment laws and regulations.
• Proficiency in Excel, Microsoft Office Suite and other data management tools.
• High level of professionalism, discretion, and confidentiality.
• Exceptional interpersonal and communication skills with the ability to build strong relationships across all levels of the organization.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Preferred Experience handling employee relations matters and conducting investigations is preferred.
• Experience in coaching leaders.
• Proficiency in Workday HRIS, including transaction processing and reporting is preferred.
• Certification in HR (e.g., SHRM-CP, PHR) is a plus.

Working Conditions

• This role sits onsite in either of our corporate offices, located in Virginia Beach, VA or Irving, TX, with occasional travel to field locations as needed up to 10% of the time.
• This role may be allowed up to one (1) remote day per week.
• The compensation range for this role is $50,000-$70,000. Salary is based on experience.
• Ability to sit, stand, and walk for extended periods during the workday.
• Ability to occasionally lift and move objects weighing up to 15 pounds.
• Manual dexterity to operate standard office equipment such as a keyboard, mouse, phone, and copier.
• Visual and auditory ability to read and interpret information and communicate effectively with others.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Provide

• Competitive Pay
• Employee Company Ownership Opportunities
• Industry Leading Training Programs
• Leadership Development and Career Growth Tracks
• Comprehensive and Affordable Benefits Package
• Top Workplace with Award Winning Culture

We take pride in our exceptional growth- because it means that we’ve built our company and solutions on a rock-solid foundation. Every day, every employee has the opportunity to play an impactful role in changing an industry, setting a new standard, and delivering solutions that our customers love. True to our values, we’ve done the right things from the beginning, setting the stage for an even brighter future. Join us as we charge ahead!