Human Resources Operations Specialist

R.E. Mason; Charlotte (NC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

ESOP

Medical/Dental/Vision Insurance

Paid time off

Hybrid work schedule

Job summary

Robert E. Mason & Associates, Inc. in Charlotte, NC seeks a Human Resources Operations Specialist to support HR administration, onboarding, and records management.

The role includes regulatory compliance, benefits, and organizational development with a focus on confidential handling of information. The position is full-time exempt and requires at least forty hours per week, including a hybrid schedule with three days in the office and two days remote.

Qualifications

• Bachelor’s degree
• Customer service experience
• Ability to maintain confidentiality
• Strong communication and interpersonal skills
• Hybrid work capability (3 days in office)

Responsibilities

• Provide HR administrative support and onboarding from start to finish
• Maintain Associate records and HRIS data with accuracy
• Oversee compliance reporting and benefits administration
• Coordinate pre-employment tasks and new hire orientation

Skills

Confidentiality

Customer service

Communication

Multitasking

Problem solving

English proficiency

Interpersonal skills

Team player

Detail oriented

Time management

Education

Bachelor’s degree

Tools

MS Outlook

MS Excel

MS Word

Job description

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers.

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

What R.E. Mason Offers Associates:

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan, including a Safe Harbor contribution
• Medical / Dental / Vision Insurance
• Employer paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid Parental Leave
• Paid company holidays
• Career Development Program
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)
• Alternative/Hybrid Work Schedules

++General Description++

The Human Resources Operations Specialist will be responsible for providing administrative support for the HR department, owning the pre-employment and onboarding processes, and maintaining employment records in our internal systems.

Additionally, this position carries out responsibilities in the following functional areas: regulatory compliance, departmental development, benefits, organizational development, and Associate customer service. The position is full-time exempt and will require at least forty (40) hours per week.

++Specific Responsibilities++

HR Administrative Support

• Maintains Associate confidence and protects operations by keeping HR information confidential
• Maintain all electronic filing
• Maintain IFS Associate records — setup, termination, changes, reporting structure, employment periods, job titles, pictures, time entry questions, etc.
• Oversee and maintain Career Development Program (CDP)
• Maintain R.E. Mason and Apperture Solutions Organization Charts
• Assist with compliance reporting
• Track and maintain paid time off calculations and values
• Schedule health screens annually
• Assist with open enrollment meetings
• Oversee company communications and manage digital bulletin board content, including announcements for new hires, promotions, internal transitions, service anniversaries, and other forms of Associate recognition
• Own the pre-employment and onboarding process from start to finish
• Perform and document 30 / 60 / 90 day check-ins
• Provide a high level of client service interfacing with other departments while promoting a positive work environment

Recruiting Responsibilities

• Initiate and track all new pre-employment tasks (background checks, drug screens, and physicals) until completion
• Coordinate start date and schedule orientation for new hires
• Plan travel arrangements for any new hires traveling to Charlotte for orientation and / or training
• Ensure onboarding goes smoothly — scheduling, property assignment, ID badges, etc.
• Reference checks for potential hires
• Schedule interviews for internal and external applicants
• Perform other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
• Some travel will be required. Use of a Company car or personal vehicle will be necessary. Proof of a valid driver’s license, an acceptable DMV record, and liability insurance is required

++Required Competencies++

• Ability to work under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines
• Must be able to prioritize and plan work activities as to use time efficiently
• Ability to exercise a high degree of confidentiality, professionalism, poise, tact and diplomacy to accomplish objectives
• Must be adept at problem-solving, including being able to identify issues and resolve programs in a timely manner
• Strong interpersonal skills with the ability to clearly present recommendations and ideas.
• Ability to understand, speak and write English in order to convey messages and correspond in an articulate and professional manner
• Must be detail oriented, organized, and thorough.
• Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information
• Ability to work independently, multi-task and prioritize
• Strong computer skills and aptitude including MSOutook, MSExcel and MSWord.
• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature
• Ability to work in team environment; a team player
• Customer service focused
• Integrity and ability to maintain confidentiality
• Must be dependable
• Must be able to improve performance through management feedback
• This is a hybrid role requiring three days per week in the office and two days working from home.

++Required Education and Experience++

• Bachelor’s degree
• Customer service experience

++Preferred Education and Experience++

• Experience working in an HR department
• Experience working with insurance
• Experience working in a HRIS

Physical Requirements

• Standing
• Walking
• Sitting
• Kneeling
• Reaching Overhead
• Climbing
• Pushing and Pulling
• Lifting – 30 pounds
• Using a Computer
• Using a Telephone
• Driving

RE Mason Company is a federal contractor and, as such, is required to solicit the disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of RE Mason’s Aff…

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation in order to apply for a position with RE Mason, please call our office at [phone].

This is a drug-free workplace. Employment is contingent upon the successful completion of any required pre-employment and, if applicable, ongoing drug testing, including testing mandated by customer site access requirements.