Business Development Leader, Digital Manufacturing & Data Services

R.E. Mason; Charlotte (NC); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

ESOP

Retirement plan

Medical / Dental / Vision Insurance

Life Insurance & Long-Term Disability

Paid leave & holidays

Career Development Program

EAP

Job summary

Robert E. Mason & Associates, Inc.

is seeking a commercially driven leader to help manufacturers modernize operations through digital transformation, industrial data, and advanced software solutions. You’ll work directly with industrial customers to uncover operational challenges, shape high-value digital solutions, and drive growth across services such as MES/MOM, data platforms, analytics, and Industrial AI.

Qualifications

• Bachelor's degree required in engineering, CS, information systems, business, or related discipline.
• US Citizenship required.
• Proven history in business development, solution selling, or enterprise consulting in industrial software or digital transformation.
• Fluent English (written and spoken).
• Ability to engage with senior stakeholders and translate tech into business value.

Responsibilities

• Identify and develop new opportunities in digital manufacturing and industrial data services.
• Lead customer conversations on operational efficiency, visibility, quality, downtime, and transformation.
• Define MES/MOM strategies, data infrastructure, analytics, and AI-enabled operations.
• Create ROI narratives and executive presentations connecting tech investments to outcomes.
• Collaborate with technical teams to shape proposals, pilots, and roadmaps.
• Develop go-to-market messaging, case studies, and reusable sales tools.

Skills

Strategic thinking

Communication skills

Customer-focused

Self-directed

Team collaboration

Verbal communication

Written communication

Education

Bachelor's degree in engineering or related field

Tools

Microsoft 365 & Copilot

Job description

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers.

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

What R.E. Mason Offers Associates:

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan, including a Safe Harbor contribution
• Medical / Dental / Vision Insurance
• Employer paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid Parental Leave
• Paid company holidays
• Career Development Program
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)
• Alternative/Hybrid Work Schedules

++General Description++

We’re looking for a commercially driven leader who can help manufacturers modernize operations through digital transformation, industrial data, and advanced software solutions. This role sits at the intersection of manufacturing, technology, and business strategy. You’ll work directly with industrial customers to uncover operational challenges, shape high-value digital solutions, and drive growth across services such as MES/MOM, data platforms, analytics, and Industrial AI. You’ll collaborate closely with account managers, solution architects, practice leaders, and delivery teams to turn complex operational problems into measurable business outcomes.

++Specific Responsibilities++

What You’ll Be Working On

• Identifying and developing new opportunities in digital manufacturing and industrial data services
• Leading customer conversations around operational efficiency, production visibility, quality, downtime reduction, and digital transformation
• Helping customers define strategies for MES/MOM, industrial data infrastructure, analytics, and AI-enabled operations
• Building business cases, ROI narratives, and executive presentations that connect technology investments to operational outcomes
• Partnering with technical teams to shape solution concepts, proposals, pilots, and implementation roadmaps
• Developing go-to-market messaging, customer success stories, and reusable sales tools for the broader commercial organization
• Working across multiple software ecosystems and technology partners to deliver best-fit customer solutions

Problems You’ll Help Customers Solve

• Limited visibility into plant performance and production data
• Disconnected manufacturing systems and siloed operational data
• Manual reporting and inefficient decision-making processes
• Downtime, quality, throughput, and OEE challenges
• Difficulty scaling digital manufacturing initiatives across facilities
• Lack of actionable insights from industrial data
• Identifying practical and scalable Industrial AI use cases
• Aligning operational technology investments with measurable business value

Technologies & Platforms You’ll Touch

This role is platform-flexible and supplier-agnostic. You may work with technologies including:

• Manufacturing Execution Systems (MES)
• Manufacturing Operations Management (MOM)
• Industrial data platforms and historians
• Cloud and hybrid data architectures
• Data engineering and analytics tools
• Industrial AI and machine learning applications
• Operational technology (OT) and plant-floor systems
• Enterprise manufacturing software ecosystems

What Success Looks Like

• Building a strong pipeline of qualified digital manufacturing opportunities
• Expanding strategic relationships with industrial customers and technology partners
• Helping customers move from ideas to funded digital transformation initiatives
• Driving profitable growth across software and services offerings
• Creating repeatable sales strategies, use cases, and value messaging that scale across the organization
• Becoming a trusted advisor for manufacturing modernization and industrial data strategy

Who You Are

• Experienced in business development, solution selling, or consulting within industrial automation, manufacturing software, or digital transformation
• Comfortable engaging with plant leadership, operations teams, IT stakeholders, and executive decision-makers
• Able to translate technical capabilities into operational and financial business value
• Collaborative, self-directed, and effective in team-selling environments
• Curious about emerging manufacturing technologies, analytics, and Industrial AI applications
• Skilled at navigating complex sales cycles and shaping large strategic opportunities

Experiences You’ll Need To Draw From

Experience in one or more of the following areas is highly valued:

• MES/MOM platforms
• Industrial automation or controls
• Manufacturing data infrastructure
• Data analytics or visualization
• Cloud-based industrial solutions
• Digital transformation consulting
• Industrial AI or advanced analytics applications

Qualifications

++Required Competencies++

• Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneNote, Teams, SharePoint) and Copilot Proficiency
• Strong strategic thinking combined with practical execution skills
• Customer-focused and outcomes-oriented mindset
• Ability to engage, influence, and present to senior-level customer stakeholders
• Self-directed, detail-oriented, and comfortable operating across ambiguity
• Effective both as an individual contributor and a team collaborator
• Excellent written, verbal, and presentation communication skills
• US Citizenship required
• Fluent in English (written and spoken)

++Required Education and Experience++

• Bachelor’s degree in engineering, computer science, information systems, business, or related discipline
• Demonstrated history of success in business development, consulting, or enterprise solution sales
• Experience selling or delivering one or more of the following: MES / MOM platforms; Industrial data architectures and historians; Data engineering, analytics, reporting, or AI/ML solutions; Industrial software, automation, or digital transformation initiatives

++Preferred Experience/Competencies++

• Demonstrated success in solution selling of software and services, ideally within industrial or manufacturing environments
• Ability to operate effectively across a multi-partner, multi-technology ecosystem
• Prior exposure to regulated or complex manufacturing environments (e.g., Life Sciences, Chemical, Food & Beverage, Energy)

++Physical Requirements++

• Standing
• Walking
• Sitting
• Kneeling
• Reaching Overhead
• Climbing
• Pushing and Pulling
• Lifting – 30 pounds
• Using a Computer
• Using a Telephone
• Driving

RE Mason Company is a federal contractor and, as such, is required to solicit the disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of RE Mason’s Aff…

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation in order to apply for a position with RE Mason, please call our office at [phone].

This is a drug-free workplace. Employment is contingent upon the successful completion of any required pre-employment and, if applicable, ongoing drug testing, including testing mandated by customer site access requirements.