Human Resources & Office Coordinator

Home Instead; Denver (CO); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

401(k) with match

Paid time off

Professional development

Job summary

Home Instead North Denver, CO is seeking a Human Resources & Office Coordinator to support caregivers, manage performance, and keep the office running smoothly. This full-time, in-office role focuses on coaching, attendance tracking, onboarding, payroll basics, and coordinating with scheduling and client care teams.

You will maintain HR records, ensure compliance with Colorado labor laws, and drive engagement while upholding Home Instead's values.

Qualifications

• Candidates are highly organized and able to manage multiple tasks with attention to detail.
• Excellent communication skills for supportive and tough conversations.
• Proactive problem-solver who helps keep operations running smoothly.

Responsibilities

• Lead caregiver coaching, performance conversations, and documentation.
• Manage call-offs, attendance, and accountability follow-up.
• Partner with scheduling and client care teams to resolve issues quickly.
• Support onboarding and ensure caregivers are set up for success.
• Assist with basic payroll support and time card accuracy.

Skills

Highly organized

Confident communicator

Naturally proactive

People-first, performance-driven

Thrives in fast-paced environments

Tech-savvy, quick learner

Tools

WellSky

ApplicantStack

Job description

Home Instead - North Denver, Colorado

At Home Instead, we are building something special - a team obsessed with delivering exceptional care to aging adults and creating meaningful careers for our Care Pros. We are growing quickly and looking for a Human Resources & Office Coordinator who thrives in a fast-paced environment, loves people, and brings structure and accountability to the day-to-day.

This role is the heartbeat of our office - supporting our caregivers, driving performance, and keeping operations running smoothly.

What You’ll Do

Caregiver (Care Pro) Performance Management

• Lead caregiver coaching, performance conversations, and documentation
• Manage call-offs, attendance tracking, and accountability follow-up
• Partner with scheduling and client care teams to resolve performance issues quickly
• Support onboarding experience and ensure caregivers are set up for success from day one
• Identify trends in caregiver performance and proactively address gaps
• Reinforce Home Instead’s core values and service standards daily

Human Resources Support

• Maintain employee records and ensure compliance with Colorado labor laws
• Support leave administration (FAMLI, sick time, etc.)
• Assist with investigations, write-ups, and corrective action plans
• Help drive employee engagement and retention initiatives
• Partner with leadership on staffing needs and workforce planning

Office Coordination & Operations

• Own front office operations - phones, visitors, and overall office experience
• Keep the office organized, stocked, and running efficiently
• Support leadership with administrative tasks and reporting
• Coordinate meetings, trainings, and team events
• Assist with basic payroll support and time card accuracy

Who You Are

• Highly organized and detail-oriented - you don’t let things fall through the cracks
• Confident communicator - able to have both supportive and tough conversations
• Naturally proactive - you solve problems before they become issues
• People-first but performance-driven - you care deeply and hold a high bar
• Comfortable in a fast-paced, growing environment where priorities shift
• Tech-savvy and able to learn systems quickly (WellSky, ApplicantStack, etc.)

What Success Looks Like

• Caregiver attendance and reliability improves
• Performance issues are addressed quickly and consistently
• Office runs smoothly and professionally every day
• Caregivers feel supported, coached, and held accountable
• Leadership team can rely on you to keep things moving

Why Join Home Instead?

• Be part of a mission-driven company changing how aging is experienced
• Join a high-growth organization with strong leadership and clear vision
• Work alongside a team that lives our core values:
• Honesty & Integrity
• Relentlessly Helpful
• Client & Care Pro Obsession
• Insist on the Highest Standards
• Responsible & Accountable

Details

• Location: North Denver, CO
• Schedule: Full-time, in-office
• Compensation: $25 to $27.50 per hour
• Benefits: 401(k) with match, paid time off, professional development