Human Resources Manager – North America

525 Fuller Technologies Inc; Allentown (Lehigh County); On-site; USD 90,000 - 130,000; Full time

Job summary

Fuller Technologies seeks a Human Resources Manager – North America to lead regional HR strategies, organizational effectiveness, and employee engagement for the U.S., Mexico, and Latin America. You will manage payroll compliance, partner with business leaders, and guide a regional HR team toward a high-performance culture.

The role requires 7–10 years HR experience, strong knowledge of U.S. employment laws, and proficiency with HRIS and payroll systems. Travel up to 10% is expected.

Qualifications

• Bachelors degree in HR, business administration, or related field.
• 7–10 years progressive HR experience with employee relations & HR business partnering.
• Experience supporting multiple sites and partnering with leaders in a fast-paced environment.
• Strong knowledge of U.S. employment laws, employee relations, performance management, and lifecycle processes.
• Experience overseeing payroll operations across the U.S. and Latin America, including Mexico.
• Ability to advise and influence leaders, manage sensitive matters, and deliver practical HR solutions.
• Leadership, coaching, communication, and interpersonal skills.
• Experience with HRIS, payroll technology, Excel, HR reporting, and data management.

Responsibilities

• Lead regional HR operations across North America and align with business objectives.
• Coach and develop a regional team of three HR professionals.
• Partner with regional leaders on structure, workforce planning, staffing, headcount, and succession.
• Advise leadership on employee relations, performance, and HR policies.
• Ensure compliance with employment laws and company policies across locations.
• Oversee payroll processes in the U.S., Mexico, and Latin America with accuracy.
• Monitor payroll calendars, reconciliations, and discrepancies with stakeholders.
• Drive continuous improvement of HR processes and data integrity.
• Collaborate with Talent Acquisition, Compensation, Benefits, L&D, HRIS, and Finance.
• Support annual performance reviews, talent reviews, and development initiatives.
• Travel up to 10% as required.

Skills

Leadership

Communication

Employee relations

Payroll oversight

HRIS

Analytical skills

Regulatory compliance

Cross-region collaboration

Education

Bachelor's degree in HR / Business Admin / Organizational Development or related field

SHRM-CP / SHRM-SCP / PHR / SPHR or equivalent certification preferred

Tools

Workday

Paylocity

Job description

Join a Culture That Moves Fast — and Brings You With It. Where Growth Never Stops

At Fuller Technologies, momentum isn’t a slogan — it’s how we work. For over 140 years, we’ve improved the systems that keep the cement industry running: optimizing processes, reducing friction, and elevating performance. That mindset shapes not only our solutions — but how we operate as a company. When you join Fuller, you’re joining a team that supports your growth and values your contribution. Here, colleagues collaborate openly, leaders give you room to develop, and the environment is built on trust, inclusion, and continuous learning. You’ll find the stability of a global organization and the agility of one that’s actively expanding — a place where your career can accelerate alongside the business. If you want to move forward with a company that brings its people with it — Fuller is where that happens.

About the role

The Human Resources Manager – North America serves as the regional HR leader, partnering with business leaders to drive people strategies, organizational effectiveness, and employee engagement. This role leads a regional HR team and oversees HR operations and payroll compliance across the U.S., Mexico, and Latin America.

About the department

The Human Resources team partners with business leaders across Fuller Technologies to support employees, strengthen organizational capabilities, and deliver effective people solutions. Our team works collaboratively across regions and functions to align HR programs with business priorities and support a high-performance culture.

Your Responsibilities

• Lead regional HR operations across North America, providing strategic and operational HR support aligned with business objectives.
• Manage, coach, and develop a regional team of three HR professionals, including two HR/Payroll Business Partners and one HR Business Partner supporting Mexico and Latin America.
• Partner with regional and functional leaders on organizational structure, workforce planning, staffing, headcount management, succession planning, and change initiatives.
• Serve as a trusted advisor to leadership and employees, providing practical guidance on employee relations, performance management, organizational effectiveness, and HR policies.
• Lead employee relations matters, including investigations, corrective actions, performance improvement plans, conflict resolution, and employment separations, partnering with Legal as appropriate.
• Coach managers on performance expectations, employee feedback, documentation, accountability, leadership effectiveness, and employee engagement.
• Ensure compliance with applicable employment laws, regulations, company policies, and documentation requirements across supported locations.
• Oversee HR processes throughout the employee lifecycle, including onboarding, employee changes, leaves and accommodations, performance management, and offboarding.
• Implement global HR policies, processes, and programs while ensuring alignment with regional business needs and local legal requirements.
• Partner with Talent Acquisition, Compensation and Benefits, Learning and Development, HR Systems, Finance, and business leadership to deliver integrated HR solutions.
• Lead regional execution of performance reviews, goal setting, talent reviews, succession planning, and employee development initiatives.
• Support compensation and benefits programs, including annual cycle coordination, employee and manager guidance, and escalation of complex matters.
• Analyze HR metrics, employee feedback, and workforce trends to identify opportunities to improve retention, employee engagement, leadership effectiveness, and HR service delivery.
• Oversee payroll operations across the U.S., Mexico, and other supported Latin American countries, ensuring accurate and timely processing and compliance with applicable wage, tax, social security, and statutory requirements.
• Monitor payroll calendars, input approvals, reconciliations, exception reviews, internal controls, and independent reviews before payment.
• Collaborate with country payroll contacts, Finance, HR Systems, Benefits, and payroll providers to resolve discrepancies, manage statutory and benefit deductions, and address employee inquiries.
• Ensure timely completion and review of payroll filings, statutory payments, year-end activities, employee records, audits, and supporting documentation.
• Identify and elevate payroll risks, implement corrective actions, strengthen standard operating procedures, and drive continuous improvement.
• Maintain accurate HR transactions and employee data, ensuring system integrity and reliable interfaces with payroll and downstream providers.
• Perform additional duties and projects as assigned by executive management.

You bring

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field; advanced degree preferred.
• 7–10 years of progressive HR experience, including substantial employee relations and HR business partnering experience.
• Experience supporting multiple sites and partnering with operational and business leaders in a complex, fast‑paced environment.
• Strong knowledge of U.S. employment laws, employee relations, performance management, HR compliance, and employee lifecycle processes.
• Experience overseeing payroll operations, controls, vendor relationships, compliance, and issue resolution across the U.S. and Latin America, including Mexico; hands‑on payroll processing experience is helpful but not required.
• Demonstrated ability to advise and influence business leaders, manage sensitive employee matters, resolve conflicts, and deliver practical HR solutions.
• Strong leadership, coaching, communication, active listening, organizational, and interpersonal skills.
• Ability to manage competing priorities, exercise sound judgment, maintain confidentiality, and collaborate across functions and regions.
• Proficiency with HRIS, payroll technology, Microsoft Excel, HR reporting, and employee data management.
• Experience leading HR teams or supporting regional HR operations preferred.
• Knowledge of Canadian employment practices and country‑specific Latin American payroll and statutory requirements preferred.
• Experience with Workday and Paylocity preferred.
• SHRM‑CP, SHRM‑SCP, PHR, SPHR, or equivalent professional certification preferred.
• Ability to travel up to 10% as required.

As an equal opportunity employer, Fuller Technologies embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds to apply irrespective of sex, gender identity/expression, disability, sexual orientation, or age. The more diverse our employees are, the stronger our team is.

What we offer

At Fuller Technologies, you will have the opportunity to make a meaningful impact within a global organization, partner with regional and functional leaders, and contribute to initiatives that strengthen our people and business performance. We offer a collaborative, inclusive working environment, opportunities for professional development, and the chance to help shape HR practices across a diverse regional organization.

Build a better world. Fuller Technologies helps build societies all over the world by contributing to the infrastructure needed for global economic growth. It is a big responsibility, and we are committed to driving growth while minimising environmental impact. To achieve this, your skills, your curiosity, and your drive for change are important. Together in our diverse team, we collaborate in an inclusive and supportive environment to discover further ways to economic and environmental success.

For further information on Fuller Technologies' business and services, visit https://www.fuller-technologies.com/

Fuller is a Cement technology and service supplier with a passion to help our customers produce cement efficiently. After 140+ years of pioneering new innovations, we are uniquely positioned to be at the forefront of our industry’s green transition.