Human Resources Manager, Hospitality

World Equestrian Center Wilmington, OH; Wilmington (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

World Equestrian Center Wilmington, OH is seeking an experienced HR leader to manage recruitment, retention, compensation, policies, and training for all employees. You will partner with department managers to align people programs with our service standards and hospitality goals.

The ideal candidate will oversee compliance with FMLA, EEO and OSHA, drive performance management, payroll coordination, and employee relations while fostering a positive work environment and community programs.

Qualifications

• Experience in HR management, leadership and supervising HR teams.
• Knowledge of employment law, HR compliance, and labor relations.
• Strong communication, negotiation, organization and strategic thinking.
• Experience with HRIS and data analysis to support decisions.

Responsibilities

• Lead recruiting, onboarding, and talent development across the property.
• Oversee performance management, benefits, payroll coordination and succession planning.
• Ensure regulatory compliance with FMLA, EEO, OSHA; manage employee relations.
• Supervise documentation of performance issues and terminations.
• Maintain positive work environment and drive program participation.

Skills

Communication

Negotiation

Organization

Strategic planning

Strategic thinking

Tools

UKG Pro

Job description

Manage all human resource programs such as recruitment and retention, compensation, policies and procedures and training for all employees at World Equestrian Center in Wilmington, Ohio. Ensure company policy compliance and cultivate a positive work environment.

Essential Functions:

• Lead recruiting, HR sourcing, interviewing, talent management, employee orientation, and training and development with cooperation from department managers.
• Develop and maintain team member retention and recognition programs
• Guide regulatory compliance management, HR legal compliance, and employment and labor law practices, including Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and Occupational Safety and Health Administration (OSHA) requirements.
• Oversee performance management, employee evaluations, benefits administration, payroll coordination, and succession planning.
• Supervise documentation of performance issues, disciplinary actions and terminations between managers and team members.
• Manage property unemployment and worker’s compensation claims.
• Perform an annual competitive wage analysis.
• Develop and cultivate a positive work environment and provides management of team member relations activities.
• Have working knowledge of payroll systems and assist when necessary.
• Maintain communication boards throughout property.
• Drive participation in CHM and property programs and events.
• Develop and encourage participation in community programs that align with CHM’s charitable goals and vision.
• Serve as member of Executive Committee to establish and implement administrative and operational standards to achieve maximum profitability and efficiency

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

• Position requires walking from building to building on property.
• It also requires driving to various locations managed by property.

Qualifications, Education, Experience, Skills, and Abilities:

• Experience in human resources management, management, team leadership, and supervising or managing HR teams; hospitality experience is valuable.
• Knowledge of employment law in talent management, HR compliance, human capital management, and confidential information handling.
• Strong communication, negotiation, organization, strategic planning, and strategic thinking skills.
• Ability to use HR systems and human resources information systems (HRIS), conduct data collection and analysis, and support data-informed decisions.
• UKG Pro experience is preferred; familiarity with recruiting, payroll, and employee relations systems is an asset.

Travel

This position requires the successful candidate to have a valid Ohio Driver’s license. The successful candidate would have to provide proof that s/he has a valid driver’s license upon being hired.

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment

Behaviors

Preferred

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Functional Expert : Considered a thought leader on a subject

Motivations

Preferred

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

Preferred

2 years: Human Resources Management

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.