Human Resources Manager | Full-Time | Santander Arena

The Economic Development Alliance for Brazoria Co; Reading (Berks County); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading company in venue management seeks a Human Resources Manager for its Santander Arena location. This full-time position involves overseeing HR administration, strategic planning, and execution of all HR functions including recruiting, onboarding, and payroll management. The successful candidate will have significant HR experience and a commitment to enhancing employee satisfaction and retention.

Benefits

Health insurance

Dental and vision insurance

401(k) savings plan

Paid time off

Qualifications

• 5 years HR management experience required.
• Strong verbal and written communication skills needed.
• Attention to detail and client service focus essential.

Responsibilities

• Manage all HR initiatives, strategies, systems and tactics.
• Lead recruiting and staffing practices.
• Process company payroll and manage performance management systems.

Skills

Attention to detail

Verbal communication

Written communication

Client service focus

Education

Bachelor’s degree in Human Resources, Business or related field

Tools

Microsoft Office (Word, Excel)

Job description

Human Resources Manager | Full-Time | Santander Arena

Oak View Group Location: Reading, PA 19602 Type: Full-Time, Permanent, Non-Remote Posted on: May 23, 2025 Apply at Original Source

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Human Resources Manager | Full-Time | Santander Arena
Location US-PA-Reading
Job ID 2025-23388
Location Name Santander Arena
Category Human Resources
Type Regular Full-Time
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet .
Position Summary
The Manager of Human Resources , in partnership with OVG Corporate Human Resources, supports all business operations by managing the organization’s HR administration, strategic planning, and execution. Overall, this position is responsible for executing and managing all recruiting, onboarding, offboarding, performance management, payroll, and general HR activities.
This role will pay an annual salary of $50,000-$60,000.
Benefits for Full-Time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
This position will remain open until August 15, 2025.
About the Venue
Santander Arena , located in downtown Reading, Pennsylvania, is a versatile venue that serves as the home arena for the Reading Royals, the ECHL affiliate of the Philadelphia Flyers. The Santander Arena has hosted an array of live events including concerts, Disney on Ice, and other family friendly events attracting hundreds of thousands of visitors annually.
Responsibilities
• Managing all HR initiatives, strategies, systems, and tactics.
• Leading all company-wide recruiting and staffing practices including job description creation/postings, passive candidate sourcing, candidate review, interviewing, team interview scheduling, interview content/value identification and candidate selection.
• Onboarding and orientating all new hires to company systems, policies, general operating procedures, and culture.
• Managing employee offboarding including, executing exit interviews, accounts termination, etc.
• Managing Performance Management systems and supporting management in employee development.
• Supporting team management by providing HR counsel, mediation, workshops, training, and best practices on issues such as non-performing employees and improving and developing employee skills.
• Monitoring and updating company wage and salary structures/pay policies.
• Processing company payroll, including the administering of all compensation changes including bonuses, commissions, and raises.
• Maintaining and communicating company organizational chart and contact directory.
• Responsible for researching, developing, writing, updating, communicating, and enforcing all company policies and procedural guidelines to meet organizational values.
• Developing and recommending strategic benefit offerings, contribution strategies and employee information sessions geared at improving employee retention and satisfaction.
• Cultivating and monitoring company culture via multiple avenues, to support the attainment of the company's goals and promote employee satisfaction and retention.
• Planning and executing company events and meetings (both remote and in person) that encourage team bonding, culture diffusion and ongoing organizational learning and development.
• Monitoring federal, state, and local legal requirements and legislation; enforcing and adhering to requirements and training and advising management on needed actions.
• Participates in other duties and special projects as required.
Qualifications
• A minimum of five (5) years of proven experience in a Human Resources management role.
• Bachelor’s degree in Human Resources, Business or other related field.
• Strong working knowledge in all Microsoft Office Products, with a focus on advanced/ expert level skills in Word and Excel.
• Exhibited strong attention to detail, compassion, and assertiveness.
• Demonstrated strong verbal and written communication skills (grammar/ spelling) including a comfort level with speaking to company executives and leaders.
• Ability to successfully self-manage and work autonomously.
• Passion for achieving team goals and supporting other individuals and groups.
• A team player with a strong client service focus
• Ability to demonstrate sensitivity, objectivity, confidentiality, good judgment, and professionalism when handling all HR related issues.
• Must be able to work a flexible schedule and attend numerous arena events to interact with full-time and part-time employees- this includes some weekends, nights, and holidays.
• Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building.
Experience:
• Human Resources Management: 5 years (Required)
• Performance Management: 3 years (Required)
• Recruiting: 3 years (Required)
• Employee Onboarding: 2 years (Required)
• Payroll Processing: 2 years (Required)
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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