Join Our Team
Florida Medical Center is seeking an experienced, motivated, and highly organized Human Resources Manager to join our leadership team. We are looking for a knowledgeable HR professional who thrives in a dynamic hospital environment, values employee engagement, and partners effectively with department leaders. The ideal candidate has strong employee relations experience, sound judgment, and the ability to navigate complex matters in unionized and nonunionized environments.
Position Summary
The Human Resources Manager oversees daily human resources operations, supports hospital leadership, manages employee relations, coordinates recruitment and onboarding, administers HR policies, and promotes compliance with applicable employment regulations and collective bargaining agreements. The manager partners with the Human Resources Director, departmental leaders, and hospital administration to support workforce management and organizational accountability.
Key Responsibilities
- Oversee daily HR operations, workflows, and assigned human resources personnel.
- Advise hospital leadership on employee relations, performance management, corrective action, and policy interpretation.
- Coordinate impartial workplace investigations, employee complaints, and conflict resolution.
- Assist in interpreting and administering collective bargaining agreements and resolving grievances.
- Oversee recruitment, hiring, onboarding, and employee retention initiatives.
- Maintain accurate, confidential personnel records and HRIS data.
- Coordinate leave, accommodations, benefits-related processes, and personnel changes with designated teams.
- Support compliance with applicable federal and Florida employment laws and hospital policies.
- Partner with leadership on workforce planning, staffing initiatives, and organizational changes.
- Support regulatory surveys, audits, policy development, and process improvement.
- Monitor HR performance indicators including recruitment effectiveness, turnover, and employee relations trends.
Required Qualifications
- Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or related field, or an equivalent combination of relevant education and substantial professional HR experience.
- At least five years of progressively responsible human resources experience.
- Demonstrated hands-on experience in employee relations, impartial workplace investigations, performance management, and complex personnel matters.
- Working knowledge of FMLA, ADA, FLSA, and applicable federal and Florida employment requirements.
- Experience with human resources information systems and applicant tracking systems.
- Strong communication, confidentiality, organizational, and independent judgment skills.
Preferred Qualifications
- Master's degree in Human Resources, Business Administration, or a related field.
- Two or more years of HR supervisory or management experience.
- HR experience in a hospital or healthcare setting.
- Experience interpreting collective bargaining agreements, assisting with grievance responses, and partnering with labor relations stakeholders.
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
- Experience with isolved or comparable HRIS platforms.
- Experience with healthcare surveys, workforce restructuring, and organizational development.
Ideal Candidate
The successful candidate brings practical HR judgment, credibility with hospital leaders and employees, strong investigative skills, and the ability to manage sensitive matters consistently. Experience in a unionized healthcare environment is especially valuable, but not required.