Human Resources Manager

Trailborn Hotel Management LLC; Wrightsville Beach (NC); On-site; USD 80,000 - 90,000; Full time

Job summary

An innovative company dedicated to creating design-forward hotels seeks a Human Resources Manager to lead HR initiatives across multiple properties. In this role, you will foster a positive workplace culture, manage employee relations, and ensure compliance with employment laws. You'll be at the forefront of employee onboarding, training, and development, while also administering benefits and maintaining HR policies. Join a team that values honesty, excellence, and teamwork, and thrive in a flexible environment that encourages personal and professional growth. This is an exciting opportunity to make a significant impact in a rapidly growing organization.

Benefits

Affordable medical, dental, and vision insurance

401(k) plan with company match

Paid time off

Learning programs for career advancement

Qualifications

• 3 years of HR management experience in a multi-site environment.
• Strong knowledge of employment laws and HR best practices.

Responsibilities

• Oversee full HR cycle ensuring compliance and effective practices.
• Manage employee relations and support operational HR needs.

Skills

Human Resources Management

Employee Relations

Compliance with Employment Laws

Interpersonal Communication

HRIS Proficiency

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Tools

HRIS Systems

Job description

Job Description

Job Description

JOB POSTING – HUMAN RESOURCES MANAGER

ROLE

Human Resources Manager

LOCATION

Trailborn Surf & Sound

275 Waynick Blvd, Wrightsville Beach, NC 28480

ABOUT

TRAILBORN

Trailborn was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches.

With five properties located in North America’s most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California.

ABOUT OUR VALUES

We believe in HEART – Honesty, Excellence, Action, Results and Team

ABOUT OUR ROLE

The Human Resources Manager will oversee the full human resources cycle for our properties, ensuring effective HR practices, compliance with regulations, and alignment with organizational goals. This role involves fostering a positive workplace culture, managing employee relations, and supporting operational needs through strategic HR initiatives.

ESSENTIAL

FUNCTIONS

HR Strategy and Compliance

• Maintain HR policies, standard operating procedures, and programs in alignment with corporate objectives.
• Ensure compliance with all federal, state, and local employment laws and regulations.

Employee Life Cycle Management

• Coordinate and facilitate employee onboarding, training, and offboarding processes
• Recruit, attract, develop and retain employee talent to support overall business needs
• Review job descriptions, job postings and interview questions, creating a database for all future recruitment
• Manage employee relations, addressing concerns and resolving conflicts effectively

Benefits Administration

• Administer employee benefits programs and ensure clear communication to employees
• Provide assistance to employees regarding their benefits, including troubleshooting issues and answering questions
• Data Management and Reporting
• Maintain and audit employee records and data systems to ensure accuracy and confidentiality
• Prepare and analyze HR metrics and reports for management review

Training and Development

• Identify training needs and develop programs to enhance employee skills and performance
• Foster a culture of continuous learning and professional development
• Monitor and support leadership on personnel development, reviews and action plans

Communication and Culture

• Promote a positive work environment and engage with employees to support morale and productivity
• Maintain an open-door policy to encourage employee feedback and address concerns
• Participate in the development of all employee morale, community and culture programming

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3 years of experience in human resources management, preferably in a multi-site environment.
• Strong knowledge of employment laws and HR best practices.
• Excellent interpersonal and communication skills.
• Proven ability to manage multiple priorities and meet deadlines.
• Proficient in HRIS systems.

ABOUT OUR

BENEFITS

Why You’ll Love Working Here

• Comprehensive Benefits: Affordable medical, dental, and vision insurance with company contributions.
• Secure Your Future: 401(k) plan with a company match.
• Recharge & Grow: Enjoy paid time off and learning programs to advance your career.

Join us and thrive in a workplace that values you!

SCHEDULE

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.

SALARY

$80,000-$90,000

JOB STATUS AND LOCATION

Full Time, On Site

FLSA

Exempt (Salary)

EQUAL EMPLOYMENT OPPORTUNITY

Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.

If you require assistance or an accommodation due to a disability, please inform us during your application process.

The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.