Human Resources Manager

REACH Air Medical Services; Springfield (MA); On-site; USD 75,000 - 82,000; Full time

Job summary

A leading company in medical services is seeking a Human Resources Manager to support operations across NH, MA, and West Hartford, CT. The role involves strategic HR planning, labor relations, and employee development, ensuring compliance with legal requirements while fostering a positive workplace culture. The ideal candidate will have extensive HR experience, particularly in labor relations, and will be responsible for guiding management on HR strategies and employee relations issues.

Qualifications

• Minimum four years HR experience required.
• Two years of labor relations experience preferred.
• Experience developing and implementing HR strategies.

Responsibilities

• Responsible for all aspects of labor relations.
• Conduct salary surveys to ensure competitive pay.
• Provides performance management guidance to management.

Skills

Effective oral communication

Effective written communication

Interpersonal communication

Education

HS Diploma or GED

BA, HR Management Certification

Tools

Microsoft applications

Job description

IMMEDIATELY HIRING for Full-Time HUMAN RESOURCES MANAGER!

Position will support our NH, MA, and West Hartford, CT Operations.

Annual Compensation: $75,000 - $82,000 DOE

Job Description Summary: Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.

JOB SUMMARY: Serve as a advisor and support to management in the strategic planning process and development of human resource strategies that support the organization’s needs. Provides support to multiple sites. Responsible for planning, coordinating, and implementing HR strategies to provide support and counsel to the various locations, while supporting National HR initiatives and the company’s Mission and Core Values. The HR Manager performs activities related to performance management, compensation administration, leadership development and affirmative action compliance, among others. Individuals in this position work closely with the local management teams to foster teamwork and support of HR related processes.

ESSENTIAL FUNCTIONS/DUTIES

• Responsible for all aspects of labor relations including facilitating communication, investigations, grievances, arbitrations, litigations, negotiations, as needed.

• Understand legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and reporting are in compliance.

• Consults with management on workforce planning strategies. Partners with all team members on developing workforce plan. • Communicate with management regarding employee relations’ issues to consistently improve employee morale and productivity while being supportive of company policies.

• In conjunction with the Leadership Team, develops and executes proactive strategies that enhance employee morale, lower turnover, meet financial needs of the Company, and provide a consistent strategy.

• Conduct salary surveys to ensure competitive pay. Review and approve salary increases permitted within budgetary limits and according to established compensation policies.

• Consult legal counsel, as necessary.

• Assists employees and leaders in reporting and advocating leaves of absences with third party vendor.

• Review, maintain and monitor annual Affirmative Action Plans for Operations.

• Conduct leadership training in performance coaching, conflict resolution, recruitment and selection, harassment prevention, etc.

• Provides day to day performance management guidance to management (coaching, counseling, career development, corrective actions, CBA language interpretation, etc.).

• Ensures data integrity of various systems by conducting audits.

• Provides quality control and quality assurance of all employee changes and approvals when using the company’s employee database.

• Researches, analyzes data and prepares reports for the Director of Human Resources.

• Researches and recommends new HRIS functionality to streamline processes and improve services.

• Collaborates on policies and procedures to ensure updated and effective

• Conducts internal system and procedural audits

• Collaborates with HRIS team to ensure system updates are documented and communicated effectively; manages log of system issues and enhancements • 50% Travel required.

• Perform other duties as assigned

QUALIFICATIONS

Experience:

• A minimum of four (4) years Human Resource experience

• A minimum of two years of labor relations experience including resolution of complex employee relation issues, grievance handling, etc. preferred.

• Two years of experience developing and implementing successful HR strategies.

• Strongly Preferred, experience providing HR leadership role for multiple sites.

• Working knowledge of multiple human resource disciplines including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, federal and state respective employment laws

Education:

• HS Diploma or GED

• BA, HR Management Certification, preferred.

Skills:

• Effective oral, written, and interpersonal communication skills

• Excellent knowledge of Microsoft applications Credentials/Licenses:

• Professional in Human Resources Certification (PHR), preferred.

Preferred: Strong knowledge of labor relations, including experience handling employee relations and investigations in a union workforce.

The application window for this position is anticipated to close on May 18, 2025.

Learn how ourvaluesare at the core of our services and vital to how we approach care and check out our comprehensive benefit options atGlobalMedicalResponse.com/Careers.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

R0043219

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

IMMEDIATELY HIRING for Full-Time HUMAN RESOURCES MANAGER!

Position will support our NH, MA, and West Hartford, CT Operations.

Annual Compensation: $75,000 - $82,000 DOE

Job Description Summary: Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.

JOB SUMMARY: Serve as a advisor and support to management in the strategic planning process and development of human resource strategies that support the organization’s needs. Provides support to multiple sites. Responsible for planning, coordinating, and implementing HR strategies to provide support and counsel to the various locations, while supporting National HR initiatives and the company’s Mission and Core Values. The HR Manager performs activities related to performance management, compensation administration, leadership development and affirmative action compliance, among others. Individuals in this position work closely with the local management teams to foster teamwork and support of HR related processes.

ESSENTIAL FUNCTIONS/DUTIES

• Responsible for all aspects of labor relations including facilitating communication, investigations, grievances, arbitrations, litigations, negotiations, as needed.

• Understand legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and reporting are in compliance.

• Consults with management on workforce planning strategies. Partners with all team members on developing workforce plan. • Communicate with management regarding employee relations’ issues to consistently improve employee morale and productivity while being supportive of company policies.

• In conjunction with the Leadership Team, develops and executes proactive strategies that enhance employee morale, lower turnover, meet financial needs of the Company, and provide a consistent strategy.

• Conduct salary surveys to ensure competitive pay. Review and approve salary increases permitted within budgetary limits and according to established compensation policies.

• Consult legal counsel, as necessary.

• Assists employees and leaders in reporting and advocating leaves of absences with third party vendor.

• Review, maintain and monitor annual Affirmative Action Plans for Operations.

• Conduct leadership training in performance coaching, conflict resolution, recruitment and selection, harassment prevention, etc.

• Provides day to day performance management guidance to management (coaching, counseling, career development, corrective actions, CBA language interpretation, etc.).

• Ensures data integrity of various systems by conducting audits.

• Provides quality control and quality assurance of all employee changes and approvals when using the company’s employee database.

• Researches, analyzes data and prepares reports for the Director of Human Resources.

• Researches and recommends new HRIS functionality to streamline processes and improve services.

• Collaborates on policies and procedures to ensure updated and effective

• Conducts internal system and procedural audits

• Collaborates with HRIS team to ensure system updates are documented and communicated effectively; manages log of system issues and enhancements • 50% Travel required.

• Perform other duties as assigned

QUALIFICATIONS

Experience:

• A minimum of four (4) years Human Resource experience

• A minimum of two years of labor relations experience including resolution of complex employee relation issues, grievance handling, etc. preferred.

• Two years of experience developing and implementing successful HR strategies.

• Strongly Preferred, experience providing HR leadership role for multiple sites.

• Working knowledge of multiple human resource disciplines including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, federal and state respective employment laws

Education:

• HS Diploma or GED

• BA, HR Management Certification, preferred.

Skills:

• Effective oral, written, and interpersonal communication skills

• Excellent knowledge of Microsoft applications Credentials/Licenses:

• Professional in Human Resources Certification (PHR), preferred.

Preferred: Strong knowledge of labor relations, including experience handling employee relations and investigations in a union workforce.

The application window for this position is anticipated to close on May 18, 2025.

Learn how ourvaluesare at the core of our services and vital to how we approach care and check out our comprehensive benefit options atGlobalMedicalResponse.com/Careers.