Human Resources Manager

QM Resorts; Sparks (NV); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Job summary

QM Resorts in Sparks, NV, seeks an experienced Human Resources Manager to lead HR operations for approximately 50 employees across QM RESORTS businesses. You will partner with the CEO and department leaders on recruiting, employee relations, benefits administration, policy management, and safety committee leadership.

The role emphasizes cross-functional collaboration, onboarding excellence, and ongoing process improvement with a focus on scalable HR support for an expanding real estate portfolio.

Qualifications

• Proven experience as an HR Manager or HR Generalist capable of independently managing HR functions.
• Experience developing recruiting strategies beyond basic job postings.
• Ability to recruit real estate agents in partnership with brokerage leadership.
• Experience communicating and enforcing workplace policies with managers.
• Knowledge of HR laws, practices, and personnel documentation.
• Experience with HRIS and benefits administration; ADP familiarity preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Oversee day-to-day HR operations across multiple businesses and report to CEO.
• Develop recruiting strategies to support growth, including real estate operations.
• Partner with Sparks Realty leadership to attract agents and maintain candidate follow-up.
• Build candidate pipelines via outreach, networking, referrals, and events.
• Create job postings and recruiting materials for various roles.
• Coordinate payroll information with accounting and onboarding processes.

Skills

HR management

Recruiting strategies

Policy enforcement

Employee relations

Communication skills

Training coordination

Interpersonal skills

Attention to detail

Microsoft Office

Education

Bachelor's degree in Human Resources or Business Administration

Tools

ADP

Microsoft Office

Job description

The Human Resources Manager will lead HR operations for approximately 50 employees across QM RESORTS businesses in Sparks, NV, working closely with department leaders and reporting directly to the CEO. The role focuses on recruiting, employee relations, benefits administration, policy management, training coordination, and safety committee leadership.

Role Overview

This position manages day-to-day HR activity across multiple business lines and ensures HR processes support business growth and an expanding real estate portfolio. The Human Resources Manager collaborates directly with the CEO and managers, partnering with Sparks Realty leadership to strengthen agent recruitment and ensure consistent follow-up with prospective candidates.

Key Responsibilities

• Oversee day-to-day HR operations across multiple businesses, working directly with the CEO and department managers.
• Develop and execute recruiting strategies to support growth, including support for expanding real estate operations.
• Partner with Sparks Realty leadership to attract real estate agents, communicate the brokerage’s value, and maintain consistent follow-up with prospective agents.
• Build candidate pipelines using direct outreach, referrals, professional networking, industry relationships, schools, community partnerships, and recruiting events.
• Create job postings and recruiting materials tailored to different roles and audiences.
• Track recruiting outcomes and adjust strategies based on candidate quality, hiring results, and cost.
• Anticipate staffing needs with managers as properties, projects, and operations expand.
• Screen candidates, coordinate interviews, check references, and support hiring decisions.
• Manage onboarding, new employee orientation, offboarding, and related documentation.
• Ensure employees receive, understand, and acknowledge company policies during onboarding and when policies change.
• Reinforce expectations through ongoing communication, training, and regular follow-up with managers and employees.
• Identify and address policy violations by gathering facts, documenting concerns, and coordinating timely, consistent corrective action.
• Hold managers accountable for applying company policies consistently and following through on employee performance and conduct issues.
• Maintain HR policies, the employee handbook, and job descriptions to reflect business needs and applicable employment requirements.
• Serve as a trusted, fair, and professional resource for employees and managers regarding workplace concerns.
• Administer employee benefits and maintain accurate, confidential personnel records.
• Coordinate with accounting to provide timely, accurate payroll information, including new hires, departures, approved compensation changes, and benefit deductions.
• Coordinate performance reviews and practical training programs for employees and managers.
• Lead the safety committee, organize regular meetings, maintain records, and follow up with responsible managers on safety action items.
• Support compensation planning and maintain clear information about positions, responsibilities, and pay ranges.
• Keep the CEO informed of recruiting progress, staffing needs, employee concerns, policy issues, and HR priorities.
• Improve HR processes through technology and AI-assisted tools where appropriate, while protecting confidential information.

Required Qualifications

• Proven experience as an HR Manager or an experienced HR Generalist prepared to independently manage the HR function.
• Demonstrated success developing recruiting strategies and attracting qualified candidates beyond posting job advertisements.
• Creativity and initiative in sourcing candidates, building relationships, and communicating career opportunities.
• Ability to develop a recruiting approach for real estate agents in partnership with brokerage leadership.
• Experience communicating and enforcing workplace policies, documenting employee concerns, and guiding managers through corrective action.
• Confidence addressing difficult issues directly and professionally while treating employees fairly and consistently.
• Working knowledge of employment laws, HR practices, employee relations, and personnel documentation.
• Experience with HR information systems and benefits administration; familiarity with ADP and coordinating employee changes with accounting is preferred.
• Strong interpersonal skills with the ability to build trust while maintaining professional boundaries and confidentiality.
• Excellent written and verbal communication skills.
• Strong organization, attention to detail, and consistent follow-through.
• Ability to prioritize across multiple businesses, work independently, and identify when escalation or outside expertise is needed.
• Proficiency with Microsoft Office and comfort learning HR, recruiting, and business software.
• Real estate agent recruiting, hospitality, property management, construction, or multi-location business experience is a plus.
• A bachelor’s degree in Human Resources, Business Administration, or a related field is preferred; equivalent practical experience will be considered.
• HR certification and bilingual English/Spanish skills are a plus.

Technology

• ADP
• Microsoft Office

Compensation and Location

Location: Sparks, NV (onsite)

Salary: USD 80,000 to 100,000 per year

Minimum experience: 4 years

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

What Success Looks Like

• Businesses maintain a steady pipeline of qualified candidates, Sparks Realty connects with prospective agents, and staffing plans keep pace with portfolio growth.
• Employees understand company policies and expectations. Managers apply those expectations consistently, concerns are addressed promptly, and corrective actions are documented and followed through.
• Employees receive timely support, records remain accurate, and training, performance reviews, and safety meetings occur consistently.
• Accounting receives employee changes on time, and the CEO has clear visibility into HR priorities and recruiting progress.