Human Resources Manager

Southwest Youth & Family Services; Seattle (WA); On-site; USD 45,000 - 65,000; Part time

Job summary

Southwest Youth & Family Services seeks a part-time Human Resources Manager (20 hours/week) to join the Administrative Team in Seattle. The role oversees HR operations, supports agency management, and handles daily HR issues with independence.

Key duties include benefits administration, open enrollment, performance review design, onboarding, job description updates, and compliance with state and federal regulations. Office-based with a focus on efficient HR processes.

Qualifications

• Bachelor's degree required; SHRM certification preferred.
• Minimum 2 years HR generalist experience.
• Bilingual English/Spanish preferred.
• Experience in a human services setting preferred.
• Familiarity with Seattle-area resources.
• Ability to maintain confidentiality and handle sensitive information.
• Strong communication and organizational skills.

Responsibilities

• Answer HR inquiries regarding policies, benefits, and procedures.
• Assist in developing and implementing employee handbook and policies.
• Manage benefits administration and open enrollment processes.
• Coordinate ACA filing and health benefits communications.
• Lead performance review design with supervisors.
• Maintain org chart, directories, and HRIS data accuracy.
• Oversee onboarding, new hire reporting, and background checks.
• Update job descriptions, post vacancies, and screen applicants.
• Conduct exit interviews and engagement surveys; advise changes.
• Assist in internal communications and policy improvements.
• Support admin policy development and efficiency initiatives.
• Respond to employee feedback and stay compliant with regs.

Skills

HR policy knowledge

Bilingual English/Spanish

MS Word/Excel

HRIS systems (Paylocity)

Confidentiality & ethics

Communication skills

Education

Bachelor's degree

SHRM-CP/SHRM-SCP certification

Tools

Paylocity HRIS

MS Office

Job description

Description

The Human Resources Manager position is a part time (20 hour/week) role. The HR Manager is a member of the Southwest Youth and Family Services Administrative Team and plays a key role in overall agency operations. The person in this role oversees human resources, provides a high level of administrative support to agency management and SWYFS sites, and works independently in attending to daily HR issues.

Essential Functions:

• Answer HR inquiries regarding personnel policies, benefits, and procedures.
• Assist in development and implementation of employee handbook, personnel policies, & procedures.
• Perform benefits administration to include change reporting, approving invoices for payment, and communicating benefit and relevant payroll deduction information to employees.
• Coordinate annual health benefits open enrollment and ACA filing.
• Design, implement, and support performance review processes alongside supervisors.
• Maintain agency organizational chart, employee directory, and HR database.
• Complete new hire orientation & onboarding, including new hire reporting & background checks.
• Update job descriptions, post vacancies, & lead screening and interviewing applicants.
• Conduct and analyze exit interviews and employee engagement surveys and recommend changes to management.
• Assist in developing internal communications.
• Design, implement, and manage office policies and procedures and continually work to improve efficiency of admin functions.
• Manage and respond to employee feedback about workplace and policy improvements.
• Keep abreast of State and Federal HR related regulations, e.g., FMLA, FLSA, ADA.

Other responsibilities:

• Participate in agency diversity, equity and inclusion work
• Perform other duties as required or assigned by Supervisor which are reasonable within the scope of the duties required in this position
• Cover breaks and absences of administrative assistant position

Requirements

MINIMUM QUALIFICATIONS:

• Bachelor's degree required and SHRM-CP/SHRM-SCP certification strongly preferred
• A minimum of 2 years' HR generalist experience
• Bilingual English/Spanish preferred
• Advanced MS Word, Excel, and familiarity with Paylocity or other HRIS systems
• Experience working in a human services setting, social justice or community service required
• Familiarity with Seattle area community resources
• Experience working with a diverse staff and clientele and commitment to cultural competency
• Strong ability to maintain confidentiality
• Strong conflict resolution skills, high emotional intelligence, and coaching experience preferred
• High attention to detail
• Ability to work independently with excellent follow through skills and high level of accountability
• Ability to communicate effectively and diplomatically
• Excellent attendance and punctuality

WORKING CONDITIONS:

Physical and Cognitive Requirements:

This position is in person, and work is done primarily at the Delridge office building.

Physical Requirements - long periods of stationary work at a computer while standing, sitting, typing; communicating on the phone; operating office equipment; moving within the building.

Cognitive Effort - requires attention to detail, communicating effectively with others in-person, through email, telephone and online meetings; using critical thinking and listening skills; drafting and finalizing documents, strategic planning skills; interacting effectively with people in a positive manner that creates confidence and trust.

Employees must be able to perform the Essential Functions of the position satisfactorily, with or without accommodation. If requested, reasonable accommodation will be made, absent undue hardship on the part of SWYFS, to enable a person with disability to perform the essential functions of their job.