Human Resources Manager

Consumer-Cellular; Scottsdale (AZ); Hybrid; USD 71,000 - 101,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision insurance

401(k) match

Job summary

Consumer Cellular in Scottsdale, AZ seeks a Human Resources Manager to lead HR operations, including absence management, employee relations, training, onboarding, policy implementation, safety and compliance, and a HRIS-driven data approach. You will manage a small HR team and report to senior operations leadership.

The role requires residing within 50 miles of Scottsdale, with hybrid or onsite work arrangements.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field or equivalent work experience.
• Knowledge of state and federal employment laws.
• Experience with environments with many hourly employees (call center, manufacturing, healthcare).
• Ability to assess workplace issues and mediate conflicts.
• Payroll systems and Time & Attendance knowledge; ADP experience preferred.
• Proficient in Excel, Word, Outlook; maintain confidentiality.

Responsibilities

• Facilitate onboarding and exit processes for all employees.
• Respond to inquiries regarding policies, procedures, and benefits.
• Assist with leave of absence programs and ADA accommodations.
• Investigate and resolve employee relations issues.
• Manage unemployment and workers' compensation claims.
• Maintain confidential employment data and HRIS records.
• Partner with Operations to build a high-performance, people-focused culture.
• Protect interests of employees and company per HR policies and laws.

Skills

HR leadership

Communication skills

Confidentiality

Employee relations

Listening skills

Education

Bachelor's degree in HR or related field

Tools

ADP

Payroll systems

Time & Attendance

Microsoft Excel

Word/Outlook

Job description

Job Description - Human Resources Manager (260526)

Human Resources Manager ( 260526 )

Our Commitment to You

At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it. All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at [e-mail].

Job Summary

The Human Resources Manager is responsible for performing HR-related duties on a professional level and works closely with senior operations and HR leadership. This position carries out responsibilities in the following functional areas: absence management (ADA/FMLA), employee relations and investigations, training, employee engagement programs, performance management, onboarding, policy implementation, workers compensation and safety, unemployment, and general employment law compliance. This position also manages a team of HR support personnel (HR Coordinator, HR Generalist) so management skills are needed.

You will need to reside within 50 miles of our Corporate Headquarters in Scottsdale, AZ as this role has the option of hybrid or onsite.

What You will do:

• Facilitate the onboarding and exiting process for all employees.
• Respond to inquiries regarding organization’s policies, procedures, and benefits.
• Assist with managing employee leave of absence programs and ADA accommodation requests.
• Investigate and resolve employee relations issues.
• Manage unemployment and workers' compensation claims.
• Maintain confidential employment data, health records, and electronic data utilizing HRIS database.

Partner with Operations Team to build a high-performance, people-focused culture that drives business results.

• Protect the interests of employees and the company in accordance with company Human Resources policies and all applicable employment standards and legislation.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field or equivalent work experience.
• Demonstrate knowledge of state and federal employment laws.
• Experience working in an environment with a high number of hourly employees (call center, manufacturing, health care, etc.) is strongly preferred.
• Ability to assess and identify causes of workplace issue and mediate conflict or make recommendations for resolution of conflicts.
• Knowledge of Payroll systems and Time & Attendance systems a plus. ADP experience, preferred.
• Proficient in Microsoft Excel, Word, Outlook, and Internet Explorer.
• Ability to maintain confidentiality required.
• Ability to relate and communicate with all levels of employees through excellent listening and communication skills that engender trust and support.
• PHR, SPHR, or SHRM certification preferred.

About Consumer Cellular

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI) . Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through our company-owned neighborhood stores, online at ConsumerCellular.com , by phone at [phone], and at leading retailers including Walmart. Connect with Consumer Cellular on Facebook , Instagram , and Youtube for tutorials, features, applications, and company news.

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

• Minimum Salary: $71,400
• Maximum Salary: $100,800

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period*
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Employee rewards program

*Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.

Pre-employment background check and drug screen is required.

Primary Location

United States-Arizona-Scottsdale 9363 E Bahia Dr 9363 E Bahia Dr Scottsdale 85260

Job

Human Resources

Schedule

Full-time

Travel

No

Job Posting

Aug 10, 2026

Unposting Date

Sep 10, 2026

Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal to consider under local, state or federal law. Consumer Cellular is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail] .