- Team: People / Human Resources (reporting to the CEO / executive leadership)
- Type: Hourly, full-time
- Travel: Occasional, for team and company events
HendrenAI builds voice automation, AI agents, and large language model solutions purpose-built for the healthcare ecosystem. Our platform automates inbound and outbound workflows across pharmacy operations, scheduling, insurance verification, and billing, with deep integrations into pharmacy management systems (Liberty/RedSail) and leading EHR platforms (Epic, athenahealth). We operate on HIPAA-, SOC 2-, and HITECH-compliant infrastructure, and we serve pharmacies, health systems, and pharmaceutical companies.
Role Overview
We're looking for a hands-on Human Resources Manager to build and run the people function at HendrenAI. This is a foundational, full-spectrum role: you'll own recruiting and onboarding, employee relations, performance and compensation processes, benefits and payroll coordination, compliance, and culture. As one of the early people-focused hires, you'll establish the systems, policies, and programs that let a fast-growing, fully remote team scale while keeping our culture strong. You're equal parts strategic partner and practical operator, comfortable building from scratch and rolling up your sleeves.
Core Responsibilities
- Own full-cycle recruiting in partnership with hiring managers — from job descriptions and sourcing through interviews, offers, and closing candidates, with a focus on attracting and hiring top health tech talent
- Design and run a smooth onboarding experience that sets new hires up for success in a remote environment
- Develop, implement, and maintain HR policies, the employee handbook, and standard operating procedures
- Serve as the primary point of contact for employee relations, resolving issues with fairness, discretion, and good judgment
- Build and manage performance management processes, including review cycles, goal-setting, and manager enablement
- Administer compensation and benefits programs, and coordinate payroll with finance and external providers
- Ensure compliance with federal, state, and local employment laws across a distributed, multi-state workforce
- Maintain accurate employee records and manage HRIS and people systems
- Champion company culture, engagement, and DEI initiatives across a fully remote team
- Support managers and leadership with coaching, organizational design, and people strategy
- Manage offboarding processes professionally and compliantly
- Partner with leadership on workforce planning, headcount, and people budgeting
Required Qualifications
- 5+ years of progressive HR experience, including time in an HR generalist or HR manager capacity
- Hands-on experience across multiple HR functions: recruiting, employee relations, performance management, and benefits/payroll coordination
- Strong working knowledge of U.S. employment law and multi-state HR compliance
- Experience with HRIS and modern people/recruiting tools, including Rippling
- Excellent interpersonal, communication, and conflict-resolution skills, with sound judgment and discretion handling confidential matters
- Highly organized and self-directed, comfortable building processes in a fast-paced, remote environment
- Bachelor's degree in Human Resources, Business, or a related field, or equivalent practical experience
Preferred Qualifications
- Proven experience recruiting and hiring health tech talent — sourcing and closing candidates across engineering, sales, clinical, and operations roles in healthcare technology
- Hands-on experience administering Rippling (HRIS, payroll, onboarding, and/or IT modules)
- HR experience at a startup, health tech, or other fast-growing technology company
- HR certification (e.g., SHRM-CP/SHRM-SCP or PHR/SPHR)
- Experience scaling a people function and building HR programs from the ground up
- Familiarity with managing a fully remote, distributed, multi-state workforce
- Awareness of compliance considerations relevant to healthcare organizations (e.g., HIPAA-adjacent confidentiality, background/credential checks)
Why Join Us
HendrenAI is bringing modern voice AI and agentic automation to a healthcare system still buried in manual administrative work. As HR Manager, you'll shape how we hire, grow, and care for our team during a defining stage of the company. You'll join with a proven product, real integrations, and enterprise-grade compliance already in place — with the ownership and upside that come from building the people function early.