Human Resources Manager

Socket.dev; Milwaukee (WI); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health, dental & vision

Paid time off

Discounts

Partner programs

Other fun perks

Telemedicine

401(k) match

SHRM membership

Metro Milwaukee SHRM

Certification fee reimbursement

Floating PTO day

Job summary

Saz’s in Milwaukee seeks an experienced Human Resources Manager to lead HR operations across our local brands, including catering and the flagship restaurant. The role blends hands-on operational support with strategic planning to improve processes and employee engagement across the team of hospitality professionals.

The ideal candidate has 5+ years in HR (3+ in a supervisory role), demonstrates strong leadership, data-driven decision making, and experience with HRIS/ATS systems.

Qualifications

• Bachelor’s Degree in HR or related field with at least 5 years HR experience, including 3 in a supervisory role.
• SHRM-CP or HRCI-PHR certification preferred.
• Hospitality experience is a plus.

Responsibilities

• Provide daily leadership, management and guidance for the HR Generalist team.
• Lead recruitment processes: posting, screening, interviewing and candidate communications.
• Serve as subject matter expert for HRIS and timekeeping systems; coordinate with vendors.
• Collaborate with Training Manager to deliver ongoing training to leaders on relevant topics.
• Manage performance review schedules and provide guidance to leaders on goals and feedback.
• Monitor compensation and benefits to ensure compliant and equitable pay scales.
• Develop and update HR programs, policies and documentation with executive and property leaders.
• Develop annual recruiting plans and prepare periodic reporting (ACA, vacations, 401(k)).
• Interface with Wisconsin Unemployment Insurance division as required.
• Launch annual Top Workplace Survey and other employee surveys as needed.
• Ensure access to SHG benefits programs, including COBRA, and manage ADA/FMLA processes.
• Submit timely bi-weekly payroll reporting and provide onboarding support in absence of HR Generalist.

Skills

Microsoft Office Suite

HRIS/ATS knowledge

Education

Bachelor’s Degree in HR or related field

Tools

HRIS/ATS systems

Job description

Description

As Human Resources Manager, this member of our senior leadership team will lead HR operations for our long-standing Milwaukee brands, including our catering division and flagship restaurant. Working with our Coordinators, divisional leaders and the ownership team, this HR professional will have one eye on the tactical needs of operating the business and the other looking forward, devising plans to streamline operations and crafting creative plans to serve our team of “The Finest hospitalitarians” in town. Our HR Manager's daily activities will be driven by the needs of the team, so no two days are the same, but the list below provides responsibilities and focus areas.

Requirements

• Provide daily, ongoing leadership, management and guidance including task assignment and performance management for Human Resources Generalist
• Operate with a solutions-driven approach
• Facilitate growth and scalability of SHG operations through process and leadership development
• Make data-driven decisions
• Drive employee engagement, retention and growth through innovative programs, outreach and benefits
• Operate in a manner that balances service of employee needs and the needs of the organization
• Engage with community, industry or occupational groups or partners to gather data, form relationships and continue professional development

Functional Tasks:

• Conduct recruiting process from position review and posting, through resume screening, initial interview, additional steps and candidate communications
• Serve as subject matter expert for questions, changes or needs in our HRIS and timekeeping systems, including database maintenance as needed and operating as primary contact with vendors to resolve issues
• Collaborate with the Training Manager to develop and deliver on‑going training to team, department and area leaders on pertinent topics
• Manage employee performance management system and review schedule, including offering guidance and training to leaders regarding goals, feedback and review development
• Monitor SHG compensation model and benefits offerings to ensure compliant, equitable pay rate scales and decisions
• Update and/or develop corporate programs, documents and policies in conjunction with executive team and property leaders
• Work with leaders to develop annual recruiting plan
• Complete necessary periodic, monthly and/or annual reporting as it relates to ACA, vacation hours, 401(k) census needs
• Interface with DWD/Wisconsin Unemployment Insurance division as required regarding open UI cases
• Setup, launch and manage annual Top Workplace Survey and other employee surveys as needed
• Ensure timely, compliant access to SHG benefits programs, including COBRA
• Manage ADA accommodation needs and FMLA requests, certification and determination
• Ensure legal compliance and use of best practices throughout SHG
• Submit timely, accurate, bi‑weekly reporting to facilitate payroll processing
• In the absence of HR Generalist, launch employee onboarding events, conduct orientation and serve as point of contact for SHG employees, managers and appropriate vendors and partners

Qualifications

Technical Requirements:

• Working knowledge of Microsoft Office Suite
• Previous experience Human Resources Information Systems and/or Application Tracking Systems

Education & Experience:

• Bachelor’s Degree in Human Resources, business or related discipline and a minimum of 5 years’ experience in Human Resources, including 3 years in a supervisory capacity, either in HR or another occupation. Additional experience may be considered in lieu of education.
• SHRM-CP or HRCI-PHR preferred
• Hospitality Experience is a plus

Essential job functions:

• Stand or sit up to 8 hours at a time
• Lift up to 10 lbs to chest level
• Excellent written and verbal communication skills
• Exceptional discretion, sound judgement and a steadfast dedication to maintain confidentiality in all facets of the workplace
• Operate a computer to access the internet and work within a variety of software programs

We're proud to be a NINE-time recipient of the Top Workplace Award, and we want to show you why! Learn more about our team at Sazs.com.

This leader will earn a starting salary based on experience, and will be eligible to earn quarterly bonuses.

• health, dental and vision insurance
• paid time off
• a variety of discounts
• partner programs
• other fun perks
• HealthiestYou 24/7/365 telemedicine plan with monthly premiums paid 100% by Saz's after 60 days on the team
• 401(k) retirement plan with company match after working 1000 hours
• paid membership in SHRM
• Metro Milwaukee SHRM while you're on the team
• 50% reimbursement of exam application and registration fees for a passed PHR/SPHR certification or recertification
• plus a floating day of PTO if you take and pass the test!

At Saz’s, we want you to be YOU – we celebrate everyone for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills – creating an inclusive environment for all team members.