Human Resources Manager

Totality Treatment Center; Los Angeles (CA); Presencial; USD 71.000 - 73.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401(k) / retirement plan

Paid time off and holidays

Professional development / CEU support

Descripción de la vacante

Totality Treatment Center in Los Angeles is seeking a Human Resources Manager to own HR as a compliance function for a DMC-ODS substance use disorder treatment provider serving Medi-Cal members in Los Angeles County. This onsite role centers on audit-ready personnel records, structured onboarding, and ensuring staffing, credentialing, exclusions, training, and employee relations with regulatory rigor.

You will partner with the Executive Director to shape scalable HR processes that support a

Formación

• 5+ years of progressive HR experience, including at least 2 years in a management or lead generalist role
• 2+ years in a Medi-Cal-funded healthcare or behavioral health setting in Los Angeles County
• Strong knowledge of California employment law, including leave laws and harassment prevention training
• Experience maintaining personnel files that have undergone SAPC/DHCS audits
• Experience leading workplace investigations and advising leadership on employee relations and risk

Responsabilidades

• Own the HR function and act as a strategic partner to the Executive Director, building HR policies and scalable processes; supervise HR staff if applicable
• Lead a structured onboarding program with complete paperwork, credential verification, exclusions, health screenings, required trainings, and EHR/Sage access; conduct 30, 60, 90 day check-ins
• Maintain a real-time view of team status including credentialing, renewals, training due dates, open roles, schedules and coverage gaps
• Lead recruiting for Medi-Cal roles by posting positions, screening candidates, and coordinating interviews for clinical and administrative staff
• Verify and track SUD counselor registrations and LPHA licenses; monitor timelines to prevent lapses
• Maintain audit-ready personnel files meeting DHCS licensing/certification and SAPC contract requirements
• Conduct pre-hire and monthly exclusion checks and coordinate background checks per California Fair Chance Act
• Track SAPC- and DHCS-required trainings (ASAM, HIPAA, 42 CFR Part 2) and harassment-prevention training
• Pull staff records for SAPC/DHCS reviews and work with Compliance to close findings
• Advise managers on performance, discipline, and terminations; lead investigations; manage risk from claims and complaints
• Administer leave (CFRA, FMLA, PDL), timekeeping, meal/rest breaks; keep postings current
• Manage salary bands, benefits renewal, payroll liaison, and HRIS data accuracy
• Track turnover and workforce metrics; support retention and report to leadership

Conocimientos

HRIS

Microsoft Office

Google Workspace

Payroll

Herramientas

EHR/Sage

Descripción del empleo

Totality Treatment Center is hiring a Human Resources Manager to own HR as a compliance function for a DMC-ODS substance use disorder treatment provider serving Medi-Cal members in Los Angeles County. This onsite role centers on keeping personnel records audit-ready, building structured onboarding, and ensuring staffing, credentialing, exclusions, training, and employee relations are handled with regulatory rigor.

You will partner closely with the Executive Director to shape HR processes that scale, while supporting a trauma-informed, supportive workforce culture. The position plays a direct role in readiness for SAPC and DHCS reviews and supports people with lived experience of recovery in the organization.

What you’ll do

• Own the HR function and act as a strategic partner to the Executive Director, building HR policies, an employee handbook, and scalable processes; supervise HR staff if applicable.
• Run a structured onboarding program so Medi-Cal service billing and client-facing work do not begin until paperwork, credential verification, exclusion checks, health screenings, required trainings, and EHR/Sage access are complete, with new-hire check-ins at 30, 60, and 90 days.
• Maintain a real-time view of team status including credentialing, renewals, training due dates, open roles, schedules and coverage gaps, and attendance or performance concerns, following up with managers and staff until items are closed.
• Lead recruiting for hard-to-fill Medi-Cal roles by posting positions, screening candidates, and coordinating interviews for clinical (SUD counselors, LPHAs, peer support specialists, medical staff) and administrative roles.
• Verify and track SUD counselor registration/certification (CCAPP, CADTP, CAADE) and LPHA licenses, monitoring timelines to ensure certifications do not lapse and managers are alerted in advance.
• Maintain complete, audit-ready personnel files that meet DHCS licensing/certification and SAPC contract requirements, including job descriptions, credentials, health screenings (for example TB), and required training records.
• Conduct pre-hire and monthly exclusion checks (OIG LEIE, Medi-Cal Suspended & Ineligible Provider List, SAM) and coordinate background checks in line with the California Fair Chance Act.
• Track completion of SAPC- and DHCS-required trainings, including ASAM, HIPAA and 42 CFR Part 2, and cultural competency, as well as California harassment-prevention and workplace violence prevention training.
• Pull staff records for SAPC and DHCS reviews and work with Compliance to close personnel-related findings.
• Advise managers on performance, discipline, and terminations; lead workplace investigations; and manage risk related to claims and agency complaints.
• Administer leave (CFRA, FMLA, PDL, paid sick leave), support accurate timekeeping and meal/rest break practices, and keep required postings and policies current.
• Manage salary bands and pay-transparency compliance, handle benefits renewal and open enrollment, partner on payroll, and ensure HRIS data accuracy.
• Track turnover and workforce metrics, lead retention efforts, report to leadership, and support a supportive, trauma-informed, mission-driven workplace culture.

Requirements

• 5+ years of progressive HR experience, including at least 2 years in an HR management or lead generalist role, and at least 2 years with a behavioral health, SUD treatment, or Medi-Cal-funded healthcare organization in Los Angeles County.
• Working knowledge of DMC-ODS staffing and credentialing requirements, including SUD counselor registration/certification and LPHA licensing.
• Experience maintaining personnel files that have gone through SAPC, DHCS, or similar regulatory audits.
• Strong knowledge of California employment law, including leave laws, wage and hour, Fair Chance Act, and harassment-prevention training.
• Experience leading workplace investigations and advising leadership on employee relations and risk.
• A hands-on, follow-through approach that tracks every open item across onboarding, renewals, and training.
• Strong organization, judgment, and confidentiality, with comfort handling sensitive employee and health information.
• Proficiency with an HRIS and Microsoft Office / Google Workspace.

Technologies

• HRIS
• Microsoft Office
• Google Workspace
• EHR/Sage

Compensation and benefits

• Pay range: $70,500 - $72,500 per year (exempt), depending on experience
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) / retirement plan
• Professional development / CEU support
• Mission-driven team making a real difference in LA County communities

Nice to have

• SHRM-CP/SCP, PHR/SPHR, or similar HR certification
• Experience with credentialing in a Medi-Cal or County-contracted environment
• Experience recruiting SUD counselors, LPHAs, and peer support specialists in Los Angeles
• Bilingual English/Spanish

Work location: In person, Los Angeles, CA