Human Resources Manager

Rodenhiser Home Services Inc.; Holliston (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with employer match

Tuition reimbursement

Career development

Product discounts

Job summary

Rodenhiser Home Services is seeking an hands-on HR Manager to lead all HR functions for our multi-trade home services company in Massachusetts. You will partner with managers and employees, shape culture, and drive performance across the organization.

Responsibilities include recruiting across trades, employee relations, benefits, payroll, safety, licensing, and HRIS—all while ensuring MA wage transparency and compliant policies. Join a team that values empathy, organization, and great service.

Qualifications

• 5–8 years of progressive HR experience.
• Bachelor’s degree in human resources management or SHRM or equivalent credentials.
• Strong knowledge of Massachusetts employment law and Worker’s Compensation.
• Proficiency with ADP Workforce Now and JazzHR.
• Experience overseeing safety programs or analyzing insurance loss data (preferred).
• Demonstrated success recruiting across trades and office roles.
• Strong professionalism, confidentiality, communication skills, and judgment.

Responsibilities

• Lead recruiting for trades (HVAC, Plumbing, Electrical, Carpentry, Painting, Architecture, Drafting) and office/warehouse roles via Jazz/HR.
• Partner with Marketing to promote the employment brand and organize hiring events.
• Act as a trusted advisor on employee relations, fostering a respectful and inclusive workplace.
• Lead HR operations, including compliance, policy management, training, and development.
• Manage investigations, documentation, corrective actions, and exit interviews.
• Support performance management, coaching, and career development.
• Ensure consistent policy application and maintain a culture aligned with “Nice People, Great Service.”
• Act as a neutral party, providing a balanced perspective for both employees and leaders.
• Lead annual open enrollment and employee benefits education.
• Facilitate annual analysis of the company’s self-insured health plan.
• Administer the 401(k) plan including eligibility tracking, enrollments, contributions, audits, and compliance.
• Serve as a liaison for captive insurance programs including Worker’s Compensation, General Liability, and Automotive/Fleet.
• Manage payroll compliance, deductions, and garnishments.
• Administer compensation plans for Service Managers and Sales team.
• Support payroll audits and resolution on payroll concerns.
• Work with the safety committee to develop, implement, and monitor the company-wide safety program.
• Analyze claim trends and safety with insurance partners.
• Collaborate with managers to improve safe working practices and reduce injuries.
• Lead safety communications, training, and incident response.
• Maintain inventory and compliance of all employee licenses, trade certifications, and role-specific credentials.
• Ensure renewals are completed on time with zero lapses in credential compliance.
• Maintain secure digital records of all licenses and certifications.
• Oversee and ensure the timely completion of all performance reviews by department managers.
• Maintain and update salary bands in compliance with Massachusetts wage transparency laws.
• Support annual compensation reviews.
• Oversee HRIS workflows in ADP Workforce Now.
• Maintain compliance with Massachusetts and federal labor laws.
• Update Employee Handbook and HR policies.
• Coordinate company-wide training and compliance initiatives.
• Support EOS processes and organizational planning.

Skills

HR management

ADP Workforce Now

JazzHR

Massachusetts employment law

Recruiting across trades

Employee relations

Education

Bachelor’s degree in HR management or SHRM credentials

Tools

ADP Workforce Now

JazzHR

Job description

Rodenhiser Home Services is looking for a hands‑on, people‑focused HR Manager to lead all HR functions for our multi‑trade home services company. This role is perfect for someone who is empathetic, organized, confident, and comfortable supporting managers and employees at all levels.

You will be a key partner in shaping our culture, supporting our teams, and driving performance across the organization.

KEY RESPONSIBILITIES

Recruiting & Talent Acquisition

• Lead recruiting for trades (HVAC, Plumbing, Electrical, Carpentry, Painting, Architecture, Drafting) and office/warehouse roles via Jazz/HR
• Partner with Marketing to promote the employment brand and organize hiring events.

Employee Relations & HR Operations

• Act as a trusted advisor on employee relations, fostering a respectful and inclusive workplace.
• Lead HR operations, including compliance, policy management, training, and development.
• Manage investigations, documentation, corrective actions, and exit interviews.
• Support performance management, coaching, and career development.
• Ensure consistent policy application and maintain a culture aligned with “Nice People, Great Service.”
• Act as a neutral party, providing a balanced perspective for both employees and leaders.

Benefits, 401(k), & Insurance Coordination

• Lead annual open enrollment and employee benefits education.
• Facilitate annual analysis of the company’s self-insured health plan.
• Administer the 401(k) plan including eligibility tracking, enrollments, contributions, audits, and compliance.
• Serve as a liaison for captive insurance programs including Worker’s Compensation, General Liability, and Automotive/Fleet.

Payroll & Compensation

• Manage payroll compliance, deductions, and garnishments.
• Administer compensation plans for Service Managers and Sales team.
• Support payroll audits and resolution on payroll concerns.

Safety Program Oversight & Risk Mitigation

• Work with the safety committee to develop, implement, and monitor the company‑wide safety program.
• Analyze claim trends and safety with insurance partners.
• Collaborate with managers to improve safe working practices and reduce injuries.
• Lead safety communications, training, and incident response.

Licensing & Credential Management

• Maintain inventory and compliance of all employee licenses, trade certifications, and role‑specific credentials.
• Ensure renewals are completed on time with zero lapses in credential compliance.
• Maintain secure digital records of all licenses and certifications.

Performance Reviews & Compensation Compliance

• Oversee and ensure the timely completion of all performance reviews by department managers.
• Maintain and update salary bands in compliance with Massachusetts wage transparency laws.
• Support annual compensation reviews.

HRIS, Compliance & Organizational Support

• Oversee HRIS workflows in ADP Workforce Now.
• Maintain compliance with Massachusetts and federal labor laws.
• Update Employee Handbook and HR policies.
• Coordinate company‑wide training and compliance initiatives.
• Support EOS processes and organizational planning.

EXPERIENCE/EDUCATION/COMPETENCIES:

• 5-8 Years of progressive HR experience.
• Bachelor’s degree in human resources management or related SHRM or equivalent credentials.
• Strong knowledge of Massachusetts employment law and Worker’s Compensation.
• Proficiency with ADP Workforce Now and JazzHR.
• Experience overseeing safety programs or analyzing insurance loss data (preferred).
• Demonstrated success recruiting across trades and office roles.
• Strong professionalism, confidentiality, communication skills, and judgment.
• Ability to balance empathy with firmness and consistency.

COMPENSATION

Rodenhiser Home Services is an equal‑opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $90,000 to $120,000, based on responsibilities, experience, and other relevant factors. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.

COMPREHENSIVE BENEFIT PACKAGE

• Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, and MA PFML
• Time Off: Paid Vacation, Holidays, Parental Leave
• Financial: 401(k) and employer match
• Growth: Tuition reimbursement, career development
• Perks: Product discounts and more

Join the team where your voice matters and your work makes a difference.