Human Resources Manager

Rodenhiser Home Services, Inc.

Holliston (MA)

On-site

USD 90,000 - 120,000

Full time

5 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Health & Wellness program

Paid time off

401(k) with employer match

Tuition reimbursement

Employee discounts

Job summary

Rodenhiser Home Services, Inc. is seeking a hands-on, people-focused HR Manager to lead all HR functions for our multi-trade home services company.

This role partners with leaders to shape culture, support teams, and drive performance across the organization. The ideal candidate will manage recruiting for trades and office roles, oversee HR operations, benefits coordination, payroll, and safety programs, and ensure policy consistency in a company that values empathy and excellent service.

Qualifications

5-8 years of progressive HR experience.
Bachelor's degree in HR or related SHRM credentials.
Strong knowledge of Massachusetts employment law and Worker's Compensation.
Proficiency with ADP Workforce Now and JazzHR.
Experience overseeing safety programs or analyzing insurance loss data (preferred).

Responsibilities

Lead recruiting for trades (HVAC, Plumbing, Electrical, Carpentry, Painting, Architecture, Drafting) and office/warehouse roles via Jazz/HR.
Act as a trusted advisor on employee relations, fostering a respectful and inclusive workplace.
Lead HR operations, including compliance, policy management, training, and development.
Manage investigations, documentation, corrective actions, and exit interviews.
Support performance management, coaching, and career development.

Skills

People management

Communication skills

Confidentiality

Empathy

Judgment

Education

Bachelor's degree in HR or related SHRM credentials

Tools

ADP Workforce Now

JazzHR

Job description

Rodenhiser Home Services is looking for a hands-on, people-focused HR Manager to lead all HR functions for our multi-trade home services company. This role is perfect for someone who is empathetic, organized, confident, and comfortable supporting managers and employees at all levels.

You will be a key partner in shaping our culture, supporting our teams, and driving performance across the organization.

Key Responsibilities

Recruiting & Talent Acquisition

Lead recruiting for trades (HVAC, Plumbing, Electrical, Carpentry, Painting, Architecture, Drafting) and office/warehouse roles via Jazz/HR
Partner with Marketing to promote the employment brand and organize hiring events

Employee Relations & HR Operations

Act as a trusted advisor on employee relations, fostering a respectful and inclusive workplace
Lead HR operations, including compliance, policy management, training, and development
Manage investigations, documentation, corrective actions, and exit interviews
Support performance management, coaching, and career development
Ensure consistent policy application and maintain a culture aligned with "Nice People, Great Service."
Act as a neutral party, providing a balanced perspective for both employees and leaders

Benefits, 401(k), & Insurance Coordination

Lead annual open enrollment and employee benefits education
Facilitate annual analysis of the company's self-insured health plan
Administer the 401(k) plan including eligibility tracking, enrollments, contributions, audits, and compliance
Serve as a liaison for captive insurance programs including Worker's Compensation, General Liability, and Automotive/Fleet

Payroll & Compensation

Manage payroll compliance, deductions, and garnishments
Administer compensation plans for Service Managers and Sales team
Support payroll audits and resolution on payroll concerns

Safety Program Oversight & Risk Mitigation

Work with the safety committee to develop, implement, and monitor the company-wide safety program
Analyze claim trends and safety with insurance partners
Collaborate with managers to improve safe working practices and reduce injuries
Lead safety communications, training, and incident response

Licensing & Credential Management

Maintain inventory and compliance of all employee licenses, trade certifications, and role-specific credentials
Ensure renewals are completed on time with zero lapses in credential compliance
Maintain secure digital records of all licenses and certifications

Performance Reviews & Compensation Compliance

Oversee and ensure the timely completion of all performance reviews by department managers
Maintain and update salary bands in compliance with Massachusetts wage transparency laws
Support annual compensation reviews

HRIS, Compliance & Organizational Support

Oversee HRIS workflows in ADP Workforce Now
Maintain compliance with Massachusetts and federal labor laws
Update Employee Handbook and HR policies
Coordinate company-wide training and compliance initiatives
Support EOS processes and organizational planning

EXPERIENCE/EDUCATION/COMPETENCIES:

5-8 Years of progressive HR experience
Bachelor's degree in human resources management or related SHRM or equivalent credentials
Strong knowledge of Massachusetts employment law and Worker's Compensation
Proficiency with ADP Workforce Now and JazzHR
Experience overseeing safety programs or analyzing insurance loss data (preferred)
Demonstrated success recruiting across trades and office roles
Strong professionalism, confidentiality, communication skills, and judgment
Ability to balance empathy with firmness and consistency

Compensation

Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $90,000 to $120,000, based on responsibilities, experience, and other relevant factors. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.

COMPREHENSIVE BENEFIT PACKAGE