Human Resources Manager

Kids for the Future; Hawley (Wayne County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k with employer match

Paid Time Off

Free use of facilities

Job summary

Woodloch Resort in Hawley, PA seeks an experienced HR professional to manage employee relations, investigations, FMLA, ADA, unemployment, and 401(k) administration. The role provides general HR support across Woodloch entities and ensures regulatory compliance across the workforce.

The position emphasizes implementing training, rolling out performance management, and partnering with managers to develop staff. Join a family-owned resort known for its caring culture and strong benefits.

Qualifications

• Five to seven years related HR experience.

Responsibilities

• Serve as a functional resource for employees, ensuring understanding of HR policies and regulations.
• Ensure Woodloch is compliant with employment laws and implement changes as needed.
• Manage unemployment claims and represent at hearings.
• Perform special projects such as policy implementations and staff training.
• Oversee the rollout of performance management processes and coach on goals and reviews.
• Identify training solutions for all departments within Woodloch.
• Conduct new manager orientation for promoted staff.
• Lead investigations and guide managers on disciplinary actions.
• Support managers with ongoing performance feedback to staff.
• Visit departments regularly to strengthen employee relations.
• Process and adhere to FMLA & ADA guidelines and leave management.
• Generate reports to determine FMLA/ADA eligibility.
• Manage all leaves of absence under FMLA/ADA.
• Communicate with employees, managers, and Benefits Manager.
• Other duties may be assigned by HR Director.

Skills

Employee Relations

Investigations

FMLA

ADA

Unemployment

HR Policy

Job description

• Location 731 WELCOME LAKE ROAD,Hawley, PA, 18428,United States
• Employee Type Full-Time

Contact information

• Phone [phone]
• Email [e-mail]

Nestled in the scenic Pocono Mountains of Pennsylvania, Woodloch Resort encompasses an award-winning family resort (Woodloch Pines), championship golf course (Woodloch Springs) and a luxury destination spa (The Lodge at Woodloch).

Owned and operated with pride by the Kiesendahl family since 1958, the concept of family is truly at the core of Woodloch and is key to its longtime success. Woodloch Pines was voted by TripAdvisor as the number one family resort in the United States and remains committed to its original mission to “treat all guests as if they were company in their own homes.” Staff members are no exception to this rule.

Employees work hard and are passionate about what they do and why they do it. Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests. With our unique activity program, abundant amenities, and outstanding nightly entertainment, your family, friends, and co-workers are guaranteed to be engaged, energized, and enthusiastic!

GENERAL PURPOSE OF JOB

Manage topics such as Employee Relations, Investigations, FMLA, ADA, Unemployment & 401(k).

Provide general HR support to all Woodloch entities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as a functional resource for employees, ensuring their understanding and compliance with HR policies and regulations.
• Ensure Woodloch is compliant with all employment laws. Stay up to date with compliance laws and implement changes as necessary.
• Manage unemployment for Woodloch. Provide timely responses to all unemployment claims and serve as the representative at unemployment hearings.
• Perform special projects as needed (i.e., implementation of policies and procedures, training in various programs.
• Ensure successful roll-out and completion of performance management processes for the employee population. This includes educating employees and managers on goal setting, individual development plans, and mid-year and year-end reviews.
• Identify and implement training solutions for all departments within Woodloch.
• Conduct new manager orientation for both newly hired managers and employees promoted within to manager roles.
• Lead investigations and provide mentorship to managers and supervisors on disciplinary recommendations.
• Support managers in providing continuous performance feedback to employees.
• Visit departments regularly to build employee relations, which includes building HR roadshows to present during all employee meetings.
• Process and adhere to guidelines as set forth by FMLA & ADA.
• Run reports to determine if the employee is eligible for FMLA and/or ADA.
• Internally manage all leave of absences under FMLA/ADA.
• Communicate regularly with the employee, the employee’s manager and the Benefits Manager.
• Other duties may be assigned by HR Director.

SUPERVISORY RESPONSIBILITIES

This position requires no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Five to seven years related experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

No certificates, licenses, or registrations are required to perform the essential duties of this job.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, talk or hear, and sometimes lift up to 10 pounds.

It is helpful when performing the essential duties of this job to meet the following vision requirements; close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, and ability to judge distances and spatial relationships), ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level at this job can become loud at times.

Culture:

• Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!)
• We promote teamwork and cooperation
• We celebrate our staff with appreciation/holiday parties
• Career development and advancement
• Medical, Dental, and Vision for Full Time, Part Time and Seasonal employees
• Company-paid Life insurance for Full-Time employees
• Short Term Disabilities plans, Life and Pet insurance
• 401k with employer match
• 529 College Savings Plan
• Generous Paid Time Off package, Paid Sick & Paid FMLA
• Flexible & Dependent Care Saving Account (FSA)
• Complimentary birthday dollars
• Employee Crisis Fund/ Benevolent Fund
• Complimentary Day Passes
• Free use of many facilities, sports complex discounts, golf discounts, wellness programs
• Dozens of local employee retail discounts

**Full benefit details will be disclosed during new employee orientation**

Requirements

EDUCATION and/or EXPERIENCE

Five to seven years Human Resources experience.