Human Resources Manager

603legalaid; Concord (NH); On-site; USD 58,000 - 69,000; Full time

Benefits offered by this job

Paid time off

Benefits package

Job summary

603 Legal Aid is seeking a detailed and proactive Human Resources Manager to support HR operations and foster a positive workplace culture in Concord, NH. You will lead recruitment, onboarding, compensation, benefits, payroll, policies, and compliance, while advising managers on employee relations and performance.

The role requires 3+ years in HR, familiarity with BambooHR or similar systems, and strong communication and discretion.

Qualifications

• Associate’s or bachelor’s degree in HR, Business Administration, or related field.
• 3+ years of HR support experience.
• Familiarity with BambooHR or other HR software and payroll systems.
• Proficiency in Microsoft Office Suite.
• Nonprofit experience preferred but not required.

Responsibilities

• Manage recruitment, onboarding, and offboarding.
• Support compensation, benefits, and payroll processes.
• Maintain HR policies and employee handbook.
• Ensure compliance with federal and state employment laws.
• Maintain confidential employee records.
• Provide HR guidance to managers.
• Track HR metrics and reporting.
• Handle employee relations and performance management.

Skills

Full-cycle recruitment

Benefits administration

Employee relations

Interpersonal skills

Communication skills

Discretion

Confidentiality

Policy compliance

Attention to detail

Independent work

Education

Associate or bachelor’s degree in HR or related field

Tools

BambooHR

Microsoft Office

Job description

Human Resources Manager

603 Legal Aid seeks a detail-oriented and proactive Human Resources Manager to support the organization’s HR functions. The HR Manager will play a key role in ensuring smooth HR operations while fostering a positive workplace culture.

Key Responsibilities

Recruitment and Compensation

• Coordinate job postings and candidate outreach.
• Screen resumes, conduct preliminary screening calls, and schedule interviews.
• Conduct reference screenings.
• Conduct background checks, research candidates, and new hire paperwork.
• Write and update job descriptions and make exempt/non-exempt classification determinations.

Onboarding & Offboarding

• Facilitate onboarding and orientation for new employees.
• Schedule training during first 30 days of employment.
• Facilitate offboarding and conduct exit interviews.
• Assist with post-termination processes (final checks, property collection, etc.).

Compensation, Benefits & Payroll Support

• Evaluate compensation in line with organizational goals.
• Evaluate benefit needs, satisfaction, and opportunities.
• Assist employees with benefits enrollment and questions.
• Maintain records of leave balances and PTO requests.
• Administer protected leave (e.g., FMLA, ADA accommodation requests) and track related documentation.
• Manage relationships with HR-related vendors (benefits brokers, background check providers, payroll processors, etc.).

Policies & Procedures

• Draft, revise, and maintain employee handbook and HR policies.
• Ensure policies remain compliant with evolving federal, state, and local employment law.
• Communicate policy updates to staff and maintain a central policy repository.
• Develop and maintain SOPs for core HR processes (hiring, onboarding/offboarding, leave requests, etc.).
• Review policies periodically and recommend updates based on organizational needs or legal changes.

HR Compliance & Records Management

• Ensure compliance with federal and state labor laws.
• Maintain up-to-date employee records, including personnel files and HRIS data.
• Manage performance review processes.
• Support HR-related components of grant compliance, including time-and-effort documentation and personnel policies tied to funder requirements, and assist with related audits.

Employer-Employee Relations

• Identify and implement HR best practices.
• Serve as primary point of contact for HR-related inquiries.
• Support employer in handling employee issues, resignations, and terminations.
• Advise and support supervisors and managers in addressing employee performance, conduct, attendance, workplace concerns, and other employee relations matters.
• Assist with progressive discipline, performance improvement plans, corrective action, and other performance management processes.
• Provide guidance to managers on applying HR policies and practices consistently and fairly.
• Serve as thought partner to executive team on handling HR matters.
• Maintain appropriate documentation of employee relations matters and ensure confidentiality throughout the process.

Training & Development

• Coordinate ongoing staff professional development opportunities.
• Coordinate required compliance training (e.g., harassment prevention) for all staff.
• Support supervisor/manager training on HR processes and policies.

Workplace Safety

• Support workplace safety practices and administer workers' compensation claims as needed.

HR Metrics & Reporting

• Track HR metrics such as turnover and headcount.
• Prepare HR reports and updates for leadership and/or the board.

Office Culture and Engagement

• Manage employee feedback initiatives.
• Assist in organizing staff appreciation events and wellness programs.
• Create a safe environment.

Other Duties as Assigned

Skills & Abilities

• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.
• Experience with full-cycle recruitment, benefits administration, and employee relations.
• High attention to detail and strong organizational skills.
• Excellent written and verbal communication skills.
• Strong conflict resolution and interpersonal skills.
• Ability to handle sensitive information with discretion.
• Strong problem-solving skills and the ability to handle confidential information with discretion.
• Knowledge of HR best practices, employment laws, and regulations.
• Ability to work independently and exercise sound judgment in a small-organization setting where the HR Manager often wears multiple hats.
• Nonprofit experience is preferred but not required.

Qualifications

• Associate’s or bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 3+ years of experience in an HR support role.
• Familiarity with Bamboo HR, or other HR software and payroll systems preferred.
• Proficiency in Microsoft Office Suite.

Compensation & Benefits

This is a full-time, salaried position. The starting rate will be based onexperience with an expected range of $57,500 - $68,750, which represents 3 to 10 years of experience. This position also includes 603LA’s generous paid time off and benefits package.