Human Resources Manager

IWCO Direct - INSTANT WEB, LLC; Chanhassen, Northern (MN, KY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

IWCO Direct - INSTANT WEB, LLC in Minnesota seeks an experienced HR Manager to partner with leaders, support day-to-day HR operations, and drive a responsive employee experience across manufacturing and corporate teams.

You will lead an HR team, handle employee relations, leave management, workforce planning, and talent processes while using data to improve service delivery in a fast-paced environment.

Qualifications

• 8+ years of progressive HR experience.
• Experience leading HR programs, processes, or people teams.
• UKG experience preferred.
• Manufacturing or 24/7 operations experience preferred.

Responsibilities

• Lead HR team members and provide guidance on priorities and coverage.
• Partner with directors and above to support workforce and business plans.
• Execute key people processes: talent planning, performance, compensation, engagement, onboarding, and employee experience.
• Coach and develop HR staff and ensure effective HR coverage across shifts.
• Handle complex employee-relations matters with care and compliance.
• Use data and workforce metrics to identify opportunities and drive continuous improvement.

Skills

People management

Leadership

Data-driven

Communication

Education

Bachelors in HR or related field

Tools

UKG

Job description

As an HR Manager, you will be a trusted partner to leaders and employees across assigned business areas, helping create a consistent, responsive, and engaging employee experience. This role combines hands‑on HR partnership with team leadership, supporting day‑to‑day operations, employee relations, leave management, workforce planning, talent processes, and continuous improvement. You will help leaders solve people‑related challenges, develop HR team members, use data to improve service delivery, and support both multi‑shift manufacturing operations and corporate business teams in a dynamic, fast‑paced environment.

Supervisory Responsibilities:

In this role, you will lead assigned HR team members, provide guidance on priorities and coverage, and serve as an escalation point for HR support across shifts and functions.

• Provide timely, constructive feedback and performance evaluations.
• Coach, develop, and support direct reports while helping them prioritize work and coordinate coverage.
• Build an approachable, business‑minded HR team known for consistent service, sound judgment, and strong partnership.

Primary Duties/Responsibilities:

• Champion safety as a top priority and model behaviors that support a safe, respectful workplace.
• Partner with leaders, typically at the director level and above, to support workforce, talent, and business plans.
• Lead consistent execution of key people processes, including talent planning, performance, compensation, engagement, staffing, onboarding, and employee experience.
• Coach and develop HR team members; set priorities, align resources, and ensure effective HR coverage across shifts and functions.
• Guide complex employee‑relations matters, leave‑management cases, documentation, and risk recommendations with consistency, care, and compliance.
• Make day‑to‑day HR service delivery and team decisions within established policies, budgets, and delegated authority.
• Escalate enterprise, executive, precedent‑setting, or high‑risk matters to the appropriate HR, Legal, or business leaders.
• Use service levels, workforce metrics, and trends to identify opportunities, solve problems, and lead continuous‑improvement efforts.
• Coordinate with HR partners, vendors, and cross‑functional teams to support people processes, change initiatives, and business priorities.
• Promote consistent application of policies, controls, and employment practices while balancing employee needs and business outcomes.
• Provide hands‑on HR partnership and escalation support in a multi‑shift manufacturing environment, while also supporting corporate business teams.
• Perform other related duties as assigned.
• Comfortable using Microsoft Office tools and open to leveraging Microsoft Copilot capabilities to improve productivity and insights.
• Clear, professional communication skills with the ability to connect with employees, leaders, and cross‑functional partners.
• Strong problem‑solving skills and the ability to use data, judgment, and business context to recommend practical solutions.
• Flexible, accountable, and able to adapt as business priorities shift.
• Highly organized, detail‑oriented, and able to manage multiple priorities independently.
• Strong leadership skills with experience motivating, coaching, and developing others.

Education and Experience:

• Typically 8+ years of progressive HR experience, including broad HR business partner capability.
• Experience leading HR programs, processes, projects, service delivery, or people teams.
• UKG experience preferred.
• Manufacturing or other 24/7 operations experience preferred. This role is ideal for an HR leader who enjoys supporting multi‑shift operational teams while also partnering with corporate business functions.

Physical Requirements:

• Ability to flex schedule as needed to support a 24/7 operation.
• Ability to travel up to 10%.
• Ability to work 8 consecutive hours, including prolonged desk and computer work.
• Ability to safely move through manufacturing areas around machinery.

Salary:

The starting salary range for this position is $90K-$140K.

At IWCO, base pay is determined by job‑related knowledge, skills, credentials, and experience, along with factors such as role scope and location. Candidates seeking compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.

Pay is influenced by a variety of factors specific to the position, including market conditions and, in some cases, education, work experience, and certifications. Beyond competitive pay, IWCO is committed to supporting our team members and their families with comprehensive benefits. These may include health, dental, and vision insurance, life insurance, and other wellness programs. Eligible employees also enjoy 401(k) plans, paid holidays, vacation time, sick leave, and more. At IWCO, we invest in you so you can take care of what matters most.

IWCO is an Equal Opportunity Employer. We welcome diversity and provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law. Accommodations are available for individuals with disabilities upon request. Contact our HR Department for more information.

Eligibility:

Authorization to work for any employer in the United States is required. IWCO will not sponsor a work visa for this role.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.