Human Resources Manager

Neo; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Neo is seeking an HR Manager to run day-to-day HR operations for our Boston, MA team. You will own onboarding, benefits administration, employee relations, HR compliance, and HRIS management, serving as the go-to for HR questions while aligning with company policies.

This execution-focused role requires hands-on HR work, strong organizational skills, and the ability to handle sensitive matters with discretion.

Qualifications

• 4+ years in an HR generalist, HR coordinator, or HR manager role handling day-to-day operations.
• Strong knowledge of HR compliance requirements at federal and Massachusetts levels.
• Experience administering employee benefits programs and coordinating with brokers/vendors.
• Hands-on experience with an HRIS platform (Rippling, Gusto, BambooHR, Workday) for data management and reporting.
• Excellent organizational skills with meticulous attention to documentation and compliance.
• Strong interpersonal skills and sound judgment for handling sensitive employee matters.
• Ability to work independently on day-to-day HR execution while escalating strategic issues.
• Based in or willing to relocate to the Boston, MA area and able to work in-office full-time.

Responsibilities

• Own end-to-end onboarding and offboarding logistics for new hires and departures.
• Administer benefits programs, open enrollment, and broker/vendor coordination.
• Maintain HRIS data accuracy and generate reports as needed.
• Serve as first point of contact for employee questions on HR policies and benefits.
• Support managers with day-to-day employee relations; escalate when needed.
• Ensure compliance with federal, MA, and applicable state employment laws.
• Coordinate performance review cycles and provide required materials to managers.
• Process and track leaves of absence in line with laws and company policy.
• Maintain compliant employee files and HR documentation.
• Assist payroll processing in partnership with Finance and resolve payroll questions.
• Support employee engagement activities and recognition programs.

Skills

Organizational skills

Interpersonal skills

Attention to detail

Discretion

Time management

Education

PHR or SHRM-CP certification

Tools

Rippling

Gusto

BambooHR

Workday

Job description

Neo Security is hiring a Human Resources Manager to run the day-to‑day HR operations that support our growing team, based full‑time out of our Boston, MA office. You'll own the core people processes — onboarding, benefits administration, employee relations, HR compliance, and HRIS management — that keep employees supported and the company running smoothly. This is an execution‑focused role: you'll be the go‑to person employees and managers turn to for HR questions and support, working within policies and programs set by company leadership.

This role suits someone who is organized, approachable, and detail‑oriented, enjoys being hands‑on with the day‑to‑day of HR, and takes pride in making sure people processes run accurately and smoothly.

What You'll Do

• Own end-to‑end onboarding and offboarding logistics, ensuring new hires have a smooth first‑day and first‑week experience and departures are handled properly.
• Administer employee benefits programs, including open enrollment, day‑to‑day questions, and coordination with benefits brokers/vendors.
• Maintain the HRIS system, ensuring employee data is accurate and up to date, and generating reports as needed.
• Serve as a first point of contact for employee questions on HR policies, benefits, time off, and general workplace matters.
• Support managers with day‑to‑day employee relations matters, escalating complex issues to HR/People leadership as appropriate.
• Ensure compliance with federal, Massachusetts, and other applicable state employment laws, keeping policies and processes up to date.
• Coordinate performance review cycles, ensuring deadlines are met and managers/employees have what they need to participate.
• Process and track leaves of absence (parental, medical, personal) in compliance with applicable laws and company policy.
• Maintain accurate and compliant employee files and HR documentation.
• Support payroll processing in partnership with Finance, resolving day‑to‑day employee payroll questions.
• Help coordinate employee engagement activities and recognition programs within the framework set by leadership.

Requirements

• 4+ years of experience in an HR generalist, HR coordinator, or HR manager role handling day‑to‑day HR operations.
• Strong working knowledge of HR compliance requirements, including Massachusetts and federal employment law.
• Experience administering employee benefits programs and working with benefits brokers/vendors.
• Hands‑on experience with an HRIS platform (e.g., Rippling, Gusto, BambooHR, Workday) for data management and reporting.
• Excellent organizational skills and strong attention to detail, particularly around compliance and documentation.
• Strong interpersonal skills and good judgment, with the ability to handle sensitive employee matters with discretion.
• Comfortable working independently on day‑to‑day HR execution while escalating strategic or complex matters appropriately.
• Based in or able to relocate to the Boston, MA area, and available to work in‑office full‑time.

Nice to Haves

• PHR or SHRM‑CP certification.
• Experience supporting HR operations at a startup or fast‑growing technology company.
• Experience supporting immigration/visa processes for employees, if relevant to the company's workforce.
• Experience with leave‑of‑absence administration (FMLA, Massachusetts PFML) and workers' compensation processes.
• Familiarity with basic payroll processes and common payroll platforms.
• Experience in cybersecurity, technology, or another fast‑paced technical industry.