HR Operations Manager (administration, project support, coordination)

ITF Therapeutics LLC; Concord (MA); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Company Match

100% Paid Bonding Leave

Disability & Life Insurance

Professional Development

Flexible Time Off Package

Job summary

A leading biotech company is seeking an HR Operations Manager to enhance the candidate and employee experience. This role involves supporting HR processes, coordinating interviews, and maintaining organizational data. The ideal candidate will have 5–7+ years of HR operations experience, a service mindset, and proficiency in Microsoft Office. The position offers a salary range of $90,000–$125,000 and includes benefits like medical insurance, a 401(k) match, and flexible time off.

Qualifications

• 5–7+ years of relevant experience in HR operations/administration or executive administration.
• Demonstrated experience handling sensitive information.
• Strong proficiency with Microsoft Office including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Support all HR programs and projects including talent processes and employee relations.
• Own candidate experience for coordinating interviews and managing scheduling.
• Provide first line support for HR inquiries.

Skills

HR operations/administration experience

Detail-oriented

Strong time management skills

Microsoft Office proficiency

Communication skills

Education

Bachelor’s degree

Tools

Greenhouse or other ATS platforms

Job description

About This Role

As the HR Operations Manager, you’ll play a key role in creating a seamless, high-quality experience for candidates and employees while keeping our HR systems, processes, and programs running smoothly. You’ll support recruiting and onboarding, maintain HR systems and records, manage documentation and day-to-day HR operations.

Reports To: VP, Head of Human Resources

This role is a great fit for someone who is highly organized, service oriented, and motivated to grow in a fast paced, high growth biotech environment, someone who values collaborating across teams, managing multiple priorities, and making a meaningful impact with a team.

This is an onsite role based in Concord, MA, with flexibility for hybrid work.

What You'll Do

• Support all HR programs and projects—including talent processes, employee relations, engagement, L&D, compensation/benefits, HR operations, and internal communications
• Own candidate experience for coordinating interviews, including gathering availability, answering questions, and follow‑up
• Manage complex scheduling with hiring teams and communicating with both candidates and interview teams
• Serve as the onsite host for candidates; deliver a welcoming, professional experience
• Maintain accurate employee data across HR systems; perform routine audits to ensure data integrity
• Support onboarding and offboarding processes with managers, employees, and HR
• Update and maintain organizational charts and support updates to HR SharePoint/intranet pages
• Create, update, and maintain accurate HR-related documentation
• Manage process for POs and invoices; track vendor agreements and renewals related to HR team
• Prepare HR materials and logistics needed for HR programs, trainings, and initiatives
• Provide high touch, first line support for HR inquiries; elevate appropriately
• Track project milestones, prepare status updates, and help operationalize new programs & processes

Who You Are

You thrive in fast-paced, growing environments and bring exceptional organization and follow through to everything you do. You value delivering an excellent candidate and employee experience, approach your work with a service mindset, and exercise strong judgment and discretion — especially when handling sensitive information.

Required Skills

• 5–7+ years of relevant experience in HR operations/administration, or executive administration
• Demonstrated experience handling sensitive information
• Strong proficiency with Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Demonstrated experience being detail‑oriented with strong time management skills
• Ability to communicate at all levels, internally and externally

Preferred Skills

• Direct HR experience; biotech experience preferred
• Ability to work independently with a problem‑solving mindset and proactive approach
• Strong organizational skills and demonstrated ability to work with minimal supervision and manage multiple priorities in a fast‑paced environment
• High integrity and commitment to confidentiality
• Bachelor’s degree
• Supporting projects, timelines, and action items
• Experience with Greenhouse or other ATS platforms

Additional Information

The base compensation range for this role is $90,000–$125,000. Compensation is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Benefits

• Medical, Dental & Vision Insurance: Nationwide coverage with flexible plan options tailored to your needs
• 401(k) Company Match
• 100% Paid Bonding Leave: Dedicated time to support growing families
• Disability & Life Insurance: Multiple coverage options to protect what matters most
• Professional Development: Ongoing opportunities to grow your skills and career
• Flexible Time Off Package: Recharge and refresh with generous paid time off
• Additional perks to support your well‑being