Human Resources Information System Specialist

Signature IT World Inc; New Jersey; Hybrid; USD 50,000 - 120,000; Full time

Job summary

A leading company is seeking a Learning Management System Administrator to manage and support learning system functionalities and processes. This mid-senior level role involves creating tailored learning experiences, analyzing data, and automating processes. Ideal candidates will have a bachelor's degree, experience with LMS, and strong analytical skills. This hybrid position offers flexibility and opportunities for growth in the Human Resources field.

Qualifications

• 2-4 years of experience as a learning system administrator required.
• Experience in developing QA test plans/UAT testing required.
• Experience in business process development required.

Responsibilities

• Maintain learning system reports and relationships with subject matter experts.
• Launch e-learning programs and manage course offerings.
• Provide learning system training and troubleshoot issues.

Skills

Database management

Reporting tools

Microsoft Excel

LMS Administration

Education

Bachelor’s Degree in Business or related field

Tools

Learning Management System

PeopleSoft

Docebo

LinkedIn Learning

CSOD

Job description

Direct message the job poster from Signature IT World Inc

Schedule: Hybrid (3:2 until September than 4:1 (Monday - Thursday in the office and home Friday)

Working hours: 8am-4pm or 9am-5pm

Hours/Week: 40

Interview Process: 2 rounds of interviews. First round will be a 30 minute phone call with THM. The second round will be on site with HM/Colleague

Additional Notes: This person will be working alongside another team member but the main person doing this type of work. This person will be handling all the learning management system responsibilities primarily on their own, being able to lean on others in the HR function that will help lead strategies and campaigns.

Role/Responsibilities:

Systems Administration

• Create tailored self-registration and welcome pages in LMS for employees and customers

• Maintain learning system reports, special requests, and relationships with subject matter experts

• Launch e-learning programs in LMS portals

• Identify and collect training related analytics

• Use learning system functionality to run surveys

• Automate processes between the LMS platform, GAF, and various vendors.

• Support learning system standards, policies, procedures, and documentation

• Prepare and maintain documentation, including procedures, system specifications, technical documentation, training materials, and user manuals for all training products including our learning systems

• Serve as the subject matter expert on functionality and capabilities of all learning systems

• Ensure accurate and timely administration of all learning system transactions, including tasks such as assignment profiles, curriculum management, learning item creation, scheduled offering entry

• Provide learning system training and support to trainers, employees, and customers

• Research and resolve learning system functionality issues; support online course troubleshooting

• Support attendance data and tracking

• Support online course testing, upload, and maintenance in our learning systems

• Produce timely and accurate training attendance status report updates to the business

• Manage the customer service inbox and phone calls to troubleshoot and resolve issues and requests related to learning systems

• Support business users in the use of the learning management system

• Verify, submit and track system bugs/application issues to ensure prompt resolution

• Work with Instructional Designers and L&D team to manage the release process for new course offerings and updates to existing offerings

• Participate in Integration testing and User Acceptance Testing (UAT) for all training products by creating test cases and tests across multiple platforms

• Support Learning Coordinator in the deployment of compliance courses.

• Assist in supporting implementation and client support members in client issues pertaining to the learning systems.

• Support 3rd party hosted content on learning systems

• Research and evaluate new and different technologies for the delivery of instructional and interactive programs and courses

• Create course instructions and communicate them with the course attendees

• Provide timely and accurate communication on all program-related inquiries with internal and external stakeholders

• Provide support services for other learning projects as assigned

• Provide support by managing and reporting the in-person training and virtual ILT

Strategic insight regarding learning technology platform integration

• Provide strategic insight and support for learning technology platforms across the organization

• Work with owners of other contractor related platforms to identify areas of integration with learning systems

• Liaise with the HRIS team to ensure Workday is effectively interacting with our learning platforms

• Contribute to the adoption of learning through our platforms by identifying user entry points and connecting people to our learning systems

• Identify best uses for the systems by understanding and communicating our platform’s features as well as limitations

• Work with our learning system vendor partners to create custom solutions to projects requested from the business

• Use data to apply predictive analysis between learner behaviors and employee/functional/job level trends within the organization

Qualifications

Bachelor’s Degree in Arts/Sciences (BA/BS) in Business or related field Preferred

The ideal candidate will have at least 2-4 years of experience as a learning system administrator Required

Experience in developing QA test plans/UAT testing Required

Experience in business process development Required

2-4 years of experience as a learning system administrator Required

Experience in the use of Learning Management Systems Preferred

Essential Skills (“Must have”)

Must be skilled in working with databases (e.g., Learning Management System, PeopleSoft, Docebo, LinkedIn Learning), reporting tools, and Microsoft Excel (e.g., use of pivot tables, formulas, etc.)

Demonstrated proficiency in CSOD / LMS Administration

Proficiency in Eloqua preferred

HTML and Graphic design tools

Desirable Skills (“Nice to Have”)

Accurate, high attention to detail, able to prioritize and multi-task

Demonstrated ability to self-manage and multi-task; ability to work on multiple training programs simultaneously

Strategic thinking

Able to adapt to changing deadlines and schedules

Demonstrated customer focus and ability to work with many different people in setting up and staging training.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Human Resources and Manufacturing

• Industries

  Manufacturing, Industrial Machinery Manufacturing, and Food and Beverage Manufacturing

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