Human Resources Information System Analyst

Ascendion; Chicago (IL); On-site; USD 79,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Long-term disability insurance

Short-term disability insurance

5 personal days accrued each calendar

10–15 days of paid vacation time

6 paid holidays and 1 floating holiday

Job summary

Ascendion is seeking a Workforce Planning/People Operations Specialist to support day-to-day headcount operations, including position releases and hiring request workflows, onsite in Chicago, IL.

The role focuses on improving tracking tools, reporting, SOPs, and cross-functional collaboration to unblock open positions and drive efficient headcount management within the HR function.

Qualifications

• Experience in HR capacity, specifically workforce planning.
• Ability to work independently and in a team.
• Strong attention to detail and organizational skills.
• Able to navigate complex organizational structures.
• Ability to learn and adapt to new tools and systems (e.g., OrgTool, GSD).

Responsibilities

• Headcount & Position Management (Business as Usual)
• Help with the release/return of open positions from reserve to teams and track these releases.
• Support movement in and out of the departmental headcount reserve by making updates in the workforce management system.
• Pull organizational data exports when needed.
• Work with cross-functional partners to help unblock open positions if there are any roadblocks.
• Manage and review the queue of organizational change requests.
• Assign workflows to incoming hiring requests.
• Ensure requests are progressing through approval queues and close out completed tickets.
• Own and improve the headcount release tracker for next year - Explore integrations/automations for the release tracker.
• BAU Reporting. (Project-Based)
• Own and improve operational metrics that we report out on.
• Team Operations Management (Project-Based).
• Project Timing: Will start in H2, will take about a quarter.
• Capture and develop the team’s Standard Operating Procedures (SOPs) in partnership.

Skills

Headcount management

Cross-functional collaboration

Attention to detail

Ambiguity handling

Organizational navigation

Learning new tools

HR experience

G Suite

Position management

Data visualization

Database management

Excellent communication

Analytical problem solving

Workforce management system experience

File management

Tools

OrgTool

GSD

Job description

Ascendion is a full service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

Build the coolest tech for world’s leading brands

Solve complex problems - and learn new skills

Experience the power of transforming digital engineering for Fortune 500 clients

Master your craft with leading training programs and hands‑on experience

Experience a community of change makers!

Join a culture of high‑performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

Title: Workforce Planning/People Operations Specialist

Location: Onsite/Chicago, IL

Job Scope:

To manage day‑to‑day headcount operations — including position releases, hiring request workflows, and organizational data — while also driving improvements to our tracking tools, reporting, and team processes.

Responsibilities:

• Headcount & Position Management (Business as Usual)
• Help with the release/return of open positions from reserve to teams and track these releases.
• Support movement in and out of the departmental headcount reserve by making updates in the workforce management system.
• Pull organizational data exports when needed.
• Work with cross‑functional partners to help unblock open positions if there are any roadblocks.
• Manage and review the queue of organizational change requests.
• Hiring Request Workflow Tool Management (Business as Usual)
• Assign workflows to incoming hiring requests.
• Ensure requests are progressing through approval queues and close out completed tickets.
• Team Operations Management (Project-Based)
• Own and improve the headcount release tracker for next year - Explore integrations/automations for the release tracker.
• BAU Reporting. (Project-Based)
• Own and improve operational metrics that we report out on.
• Team Operations Management (Project-Based).
• Project Timing: Will start in H2, will take about a quarter.
• Capture and develop the team’s Standard Operating Procedures (SOPs) in partnership.

General Skills Required:

• Should be able to receive general guidance and work independently and as part of a team.
• Should be able to think creatively and influence project/program assignments.
• Strong attention to detail & organizational skills.
• Ability to work in ambiguous situations and figure out potential solutions.
• Ability to understand and navigate complex organizational structures.
• Ability to learn and adapt to new tools and systems. (e.g., OrgTool, GSD)
• Previous experience working in an HR capacity. (workforce planning)

Technical Skills Required:

• Proficiency in G‑Suite.
• Some level of position management experience.
• Database management and data visualization.
• Excellent communication and writing skills.

Preferred Skills:

• Strong analytical and problem‑solving skills.
• Workforce management system experience.
• File management and document version control.

Thanks

Salary Range: $79,000 - 89,000 annually. Factors that may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance [short-term disability insurance] [5 personal days accrued each calendar year. The paid time off benefits meet the paid sick and safe time laws that pertain to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year]