Human Resources - HR Operations - Associate-101376

Fannie Mae SB; Washington (District of Columbia); On-site; USD 11,160 - 22,320; Full time

Job summary

A financial services company located in Washington, DC is seeking an HR Operations Associate to support workflow-intensive functions related to the employment lifecycle. This includes onboarding, addressing inquiries from former employees, and ensuring compliance with HR documentation. Eligible candidates should have a Bachelor’s degree or equivalent and strong skills in relationship management and data analysis. Proficiency in Excel is also necessary. This full-time position offers competitive compensation and the chance to contribute to a diverse team.

Qualifications

• Bachelor degree or equivalent required.
• Skills in relationship management and operational excellence are crucial.
• Experience with data analysis and project management is highly desired.

Responsibilities

• Assist with processing new hire onboarding and documenting life changes.
• Resolve inquiries from former employees and retirees.
• Maintain HR records timely and effectively.
• Review HR Desk Reports for compliance.

Skills

Relationship Management

Operational Excellence

Risk Assessment and Management

Business Insight

Project Management

Data Analysis

Documentation Skills

Education

Bachelor degree or equivalent

Tools

Excel

Job description

Human Resources - HR Operations - Associate-101376

• Full-time
• Target Hiring Range (2): 2000
• Target Hiring Range (1): 1000

As a valued colleague on our team, you will assist the team with workflow‑intensive functions related to the employment lifecycle, coordinate the resolution of inquiries and requests related to current, former, and deceased employees, and assist with ensuring compliance by reviewing reports and maintaining HR records.

The Impact You Will Make

The Human Resources - HR Operations - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Assist with executing workflow‑intensive functions related to the employment lifecycle, including new hire processing with employee onboarding and processing and documenting life change events in the HR system of record, as well as aide in reviewing and validating HR documents, assist with processing benefit changes and terminations with employee offboarding.
• Assist with resolving inquiries from former employees and retirees.
• Assist with handling deceased party notifications with care.
• Assist with maintaining and storing HR records timely and effectively.
• Provide support in reviewing HR Desk Reports timely and take actions as necessary to ensure compliance.

The Experience You Bring to the Team

Desired Experiences

• Bachelor degree or equivalent

Skills

• The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
• The group of skills related to Operational Excellence including improving and overseeing operations
• The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.
• The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.
• Determining causes of operating errors and taking corrective action
• Experience gathering accurate information to explain concepts and answer critical questions
• Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
• Adept at managing project plans, resources, and people to ensure successful project completion
• The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
• Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
• Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
• Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision‑making with the use of relevant software such as Crystal Reports, Excel, or SSRS

Tools

• Skilled in Excel

The future is what you make it to be. Discover compelling opportunities at fanniemae.com/careers.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [e-mail].