Human Resources (HR) Employee Relations Representative

Hobby Lobby; Oklahoma City (OK); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Competitive Wages

Medical, Dental, Vision and Rx

401(k) Program with Company Match

Paid Vacation

Sick / Personal Pay (SPP)

Employee Discount

Life Insurance and Long Term DI (LTD)

Flexible Spending Plan

Holiday Pay

Integris Clinic and Pharmacy on Campus

Chaplain Services on Campus

Job summary

Hobby Lobby Stores, Inc. in Oklahoma City, OK, is seeking an Employee Relations Representative to support the Employee Relations Specialists and ensure compliance with company policies and employment laws.

This full-time, non-exempt position reports to the Employee Relations Supervisor and is based at Hobby Lobby's corporate campus. Responsibilities include advising managers on personnel actions, handling unemployment claims, and managing employee communications.

Qualifications

• Knowledge of state and federal employment laws including Title VII, ADA, FMLA, FLSA, workers' compensation.
• Excellent written and verbal communication skills.
• Computer skills with MS Word, Excel, and Outlook.
• Ability to maintain confidentiality in sensitive matters.
• Strong conflict resolution and de-escalation skills.
• Basic critical thinking, problem-solving, and decision-making.
• Ability to work both independently and as part of a team.
• Bachelor's Degree or equivalent related experience.

Responsibilities

• Advise managers on appropriate action regarding personnel issues in line with company policies and laws.
• Respond to unemployment claims and assist with hearing documentation.
• Field calls and emails from employees and route to the appropriate HR specialist.
• Process requests for personnel files and employment verifications.
• Perform other related tasks as assigned.
• Required work on weekends as needed.

Skills

Communication

Confidentiality

Conflict resolution

Critical thinking

Independent work

Teamwork

MS Word

MS Excel

Outlook

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Job Description - Overview

Hobby Lobby Stores, Inc., a privately-held company based in Oklahoma City, Oklahoma, is seeking a qualified individual to fill the position of Employee Relations Representative within the Corporate HR Department. This full-time, hourly (non-exempt) position is located at Hobby Lobby's corporate campus in Oklahoma City. This position works closely with other members of the HR/Benefits/Leave/Legal Department.

Position Overview

The Employee Relations Representative supports the Employee Relations Specialists in addressing and resolving HR issues and partners with Employee Relations Specialists to ensure compliance with Company policies and local, state, and federal employment laws. This position reports to the Employee Relations Supervisor.

Responsibilities Include

• Advise managers on appropriate action regarding personnel issues in accordance with Company policies and federal, state, and municipal laws
• Respond to Unemployment claims and assist with gathering documentation for hearings
• Field phone calls and emails from employees, analyze the needs of the employee, and either responding to the employee or referring the matter to an Employee Relations Specialist
• Respond to requests for personnel files and employment verifications
• Perform other related tasks and duties as assigned
• Required work on weekends, as needed

Job Description - Requirements

Required experience, skills, and attributes:

• Basic knowledge of state and federal employment laws, including Title VII, ADA, FMLA, FLSA, and workers compensation
• Excellent written and verbal communication skills to effectively and clearly communicate with employees, co-workers, other departments, vendors, and/or leadership
• Computer skills (including experience with web-based systems and proficiency in Microsoft Word, Excel, and Outlook)
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong conflict resolution skills and ability to de-escalate difficult situations
• Basic critical thinking, problem-solving, analytical, and decision-making skills
• Ability to work independently and collaboratively as part of a team
• Bachelor's Degree (preferred) or equivalent related experience

Schedule Requirements:

• This is not a remote position. Department hours are currently 8:30am to 5:00pm with ½-hour lunch, or 8:00am to 5:00pm with a 1-hour lunch. Evening and/or Saturday work may be required at times.

Benefits include:

• Competitive Wages
• Medical, Dental, Vision and Prescription Benefits
• 401(k) Program with Company Match
• Paid Vacation
• Sick / Personal Pay (SPP)
• Employee Discount
• Life Insurance and Long Term Disability Insurance (LTD)
• Flexible Spending Plan
• Holiday Pay
• Integris Clinic and Pharmacy on Campus
• Chaplain Services on Campus

Hobby Lobby Stores Inc., is an Equal Opportunity Employer

For reasonable accommodation of disability during the hiring process call [phone].

Job Title

Human Resources (HR) Employee Relations Representative

Address 1

7707 SW 44th Street

Zip Code

73179

Department

Human Resources