Human Resources (HR) Investigation Specialist - OKC, OK

SouthWest Benefits Association; Oklahoma City (OK); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Prescription Insurance

401(k) plan

Holiday Pay

Vacation Pay

Sick/Personal Pay

Long Term Disability

Employee Discount

Clinic and Pharmacy on campus

Job summary

A private retail company in Oklahoma City is seeking an HR Investigation Specialist to coordinate investigations on employee complaints and conduct HR policy compliance. The role entails developing investigative plans, documenting findings, and collaborating with management to resolve issues. Candidates should have 3+ years of HR investigation experience, strong communication skills, and a Bachelor's Degree or equivalent experience. This full-time position is not remote and requires weekend work as needed.

Qualifications

• 3+ years of experience conducting HR investigations.
• Good knowledge of HR management principles.
• Strong conflict resolution skills.

Responsibilities

• Develop and document investigative plans for complaints.
• Work with management on employee concerns.
• Guide managers through the investigative process.

Skills

Human Resources investigations

Employee relations issues

Federal and state employment laws

Written and verbal communication

Conflict resolution

Analytical skills

Organizational skills

Education

Bachelor’s Degree or equivalent experience

Tools

Microsoft Office (Word, Excel, Outlook)

HRIS (SAP preferred)

Job description

Full Time

HR

02 Mar 2026

Job Description HR Investigation Specialist Page 1 of 2 (APPROVED) Revised 11/2025

Human Resources (HR) Investigation Specialist

Hobby Lobby Stores, Inc., a privately‑held company based in Oklahoma City, Oklahoma, is seeking a qualified individual to fill the position of Job Title within the Corporate HR Department. This full‑time, salaried (exempt) position is located at Hobby Lobby’s corporate campus in Oklahoma City. This position works closely with other members of the HR/Benefits/Leave/Legal Department.

Before giving consideration to your application, we require a personal cover letter expressing interest in the position, why you believe your qualifications meet our needs, and salary requirements. AI generated letters will be disqualified and, if chosen for an interview, applicants may be asked to acknowledge that no part of their cover letter was AI generated.

Position Overview

The Investigation Specialist partners with Senior Investigation Specialist, Investigation Supervisor, and/or Employee Relations Manager to coordinate and plan investigations into allegations of prohibited conduct. This position reports to the Investigation Supervisor and/or HR Employee Relations Manager.

Responsibilities

• Develop an investigative plan, analyze complaint/allegation, identify and interview potential witnesses, identify and gather related documents and evidence, and thoroughly and accurately document investigation efforts and findings, often under tight deadlines
• Work with management to investigate complaints of prohibited conduct
• Guide managers and/or HR professionals through the investigative process
• Educate managers regarding personnel issues in accordance with federal, state, and municipal laws and Company policies
• Flex between Investigations and performing the responsibilities of an Employee Relations Specialist
• Work with management to resolve employee concerns and complaints in compliance with Company policy and applicable laws.
• Serve as a resource for management regarding compliance with federal, state, and local employment laws and Company policy
• Maintain detailed work records
• Perform other related tasks and duties as assigned
• Required work on weekends, as needed

Required Experience, Skills, and Attributes

• 3+ years of experience conducting Human Resources investigations and advising on employee relations issues and Human Resources policies and protocols
• Good knowledge of the principles and practices of human resources management
• Understanding of state and federal employment laws and regulations, including Title VII, ADA, FMLA, FLSA, etc.
• Excellent written and verbal communication skills to effectively and clearly communicate with employees, co‑workers, other departments, vendors, and/or leadership
• Computer skills (including experience with web‑based systems and proficiency in Microsoft Word, Excel, and Outlook)
• Experience with HRIS (human resources information systems) (SAP preferred)
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong conflict resolution skills and ability to de‑escalate difficult situations
• Good critical thinking, problem‑solving, analytical, and decision‑making skills
• Experience with applying corporate policies across multiple states, including California
• Good organizational skills and attention to detail, with the ability to manage multiple tasks and competing priorities simultaneously
• Ability to work independently and collaboratively as part of a team
• Bachelor’s Degree (preferred) or equivalent related experience

Schedule Requirements

This is not a remote position. Department hours are currently 8:30 am to 5:00 pm with ½‑hour lunch, or 8:00 am to 5:00 pm with a 1‑hour lunch. Evening and/or Saturday work may be required at times.

Benefits

• Medical, Dental, Vision, Prescription, and Basic Life Insurance
• 401(k) plan
• Holiday Pay
• Vacation Pay
• Sick/Personal Pay
• Voluntary Life Insurance
• Long Term Disability
• Flexible Spending Plans
• Employee Discount
• Clinic and Pharmacy on campus
• Chaplain Services

Hobby Lobby Stores, Inc. is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call (800) 200‑1494.