Human Resources Generalist at Elevate Jackson, WI

Comunidade Metodista; Town of Jackson (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Elevate, Inc. in Jackson, WI is seeking an HR Generalist to oversee HR practices across four counties and three shifts for a nonprofit crisis services agency. You will lead recruitment, onboarding, employee relations, and policy updates to foster an inclusive workplace.

The role requires 5+ years of HR experience, a Bachelor’s in HR/Business, and strong knowledge of employment laws; proficiency with HRIS and payroll is essential.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field; HR certification preferred or equivalent experience.
• Minimum 5 years HR experience, ideally in nonprofit or healthcare settings; experience across shifts and locations a plus.
• Strong knowledge of employment laws and HR best practices; excellent interpersonal, communication and conflict-resolution skills; proficiency with HRIS and scheduling tools.

Responsibilities

• Oversee recruitment, onboarding, and background checks; build staffing pipelines across multiple sites and shifts.
• Serve as primary contact for employee relations, grievances, and conflict resolution; promote inclusive workplace culture.
• Ensure compliance with federal, state, and local laws (OSHA, FMLA); maintain updated policies and employee handbook.
• Coordinate staff training and development, including mandatory compliance training (DEI, harassment prevention, safety).
• Oversee payroll processing and benefits administration; benchmark compensation practices for market competitiveness.

Skills

Interpersonal communication

HR compliance knowledge

HRIS proficiency

Microsoft Office

Scheduling tools

Independent & team work

Education

Bachelor’s degree in HR/Business

HR certification (SHRM-CP/PHR) preferred

Tools

HRIS systems

Microsoft Office

Scheduling tools

Job description

Human Resources Generalist job at Elevate. Jackson, WI. The Human Resources Generalist is a strategic and hands-on role responsible for overseeing all aspects of human resources practices and processes for Elevate, Inc. a nonprofit crisis services agency with 80 full-time, part-time with staff operating across three shifts. The agency serves four counties with three office locations and three residential stay facilities. This role will ensure the alignment of HR strategies with the agency’s mission and values while fostering a positive and inclusive workplace culture.

1. Recruitment and Talent Acquisition:

• Partner with leadership staff and department managers to identify staffing needs and build a talent pipeline.
• Develop and implement recruitment strategies to attract and retain qualified staff for office and residential roles.
• Manage the hiring process, including job postings, interviews, background checks, and onboarding with program teams.

2. Employee Relations and Engagement:

• Serve as the primary point of contact for employee concerns, grievances, and conflict resolution.
• Promote a positive and inclusive workplace culture across all locations and shifts.
• Design and lead initiatives to enhance employee engagement and retention.

3. Compliance and Policies:

• Ensure compliance with federal, state, and local employment laws and regulations, including OSHA and FMLA.
• Maintain and update employee handbook and HR policies to reflect best practices and legal requirements.
• Oversee proper record-keeping of employee files and documentation.

4. Training and Development:

• Identify training needs and coordinate professional development opportunities for staff at all levels.
• Oversight / training for staff executing policies and procedures with direct reports including but not limited to: hiring, termination, and supervisor responsibilities.
• Facilitate leadership development programs for supervisors and managers.
• Conduct mandatory compliance training, including DEI, harassment prevention, and safety protocols.

5. Compensation and Benefits Administration:

• Oversee payroll processing and ensure accurate and timely payments.
• Administer employee benefits programs, including health insurance, retirement plans, and leave policies.
• Benchmark compensation practices to ensure market competitiveness.

7. Strategic HR Leadership:

• Partner with senior leadership to align HR practices with organizational goals and long-term strategies.
• Analyze HR metrics to provide insights and recommend process improvements.
• Lead diversity, equity, and inclusion (DEI) initiatives to ensure an equitable work environment.

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. HR certification (e.g., SHRM-CP, PHR) is preferred or equivalent experience.
• Experience: Minimum of 5 years of HR experience, ideally in a nonprofit or healthcare setting. Experience managing employees across shifts and locations is a plus.
• Skills:
  • Strong knowledge of employment laws and HR best practices.
  • Excellent interpersonal, communication, and conflict-resolution skills.
  • Proficiency in HRIS systems, Microsoft Office, and scheduling tools.
  • Ability to work independently and as part of a multidisciplinary team.

Work Environment:

This position requires flexibility to visit multiple sites, attend occasional evening or weekend meetings, and handle on-call HR issues during emergencies. The HR Manager must demonstrate resilience in a fast-paced, mission-driven environment supporting individuals in crisis.