Human Resources Generalist - AD295

Native American Rehabilitation Association of the Northwest, Inc. (NARA); Portland (OR); On-site; USD 40,000 - 54,000; Full time

Job summary

Native American Rehabilitation Association of the Northwest, Inc. (NARA) is seeking a Human Resources Generalist in Portland, OR. This in-person role operates Monday through Friday, 8:30am–5:00pm, with a wage range of $29.00–$39.00 per hour, non-exempt.

You will handle employee relations, policy interpretation, and support full HR functions, contributing to a respectful workplace and effective HR operations.

Qualifications

• Experienced HR Generalist
• Strong employee relations skills and discretion
• Understanding of full HR lifecycle and policies

Responsibilities

• Serve as resource for employees and managers on workplace concerns and policy questions.
• Manage employee relations matters from intake through resolution, including interviews and recordkeeping.
• Conduct fair, objective workplace investigations; escalate high-risk matters to HR leadership.
• Coach supervisors on employee communication, performance expectations, documentation, and action plans.
• Support disciplinary actions, separations, and HR processes in consultation with HR leadership.
• Identify recurring concerns and recommend improvements to practices and processes.

Job description

Title: Human Resources Generalist

Location: RiverHouse - 211 SE Caruthers St., Portland, OR 97214

Schedule: This is an in person position, Monday through Friday, approximately 8:30am - 5:00pm.

Wage Range: $29.00 – $39.00 hourly, non-exempt

If you are a motivated and dedicated Human Resources Generalist looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.

Company Mission

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

About The Company

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview

The Human Resources Generalist is an experienced, well-rounded HR professional whose primary responsibility is employee relations. This position responds to workplace concerns, conducts and documents fact-finding and investigations, coaches managers, and supports fair, consistent application of organizational policies and employment practices. The Generalist must also have a practical working understanding of the full range of HR functions and know when to coordinate with the appropriate HR specialist or leader. All work is performed with discretion, sound judgment, and respect for NARA NW’s mission and the communities it serves.

What You Will Do

• Employee Relations
  • Serve as a resource for employees and managers on workplace concerns, performance issues, policy questions, and appropriate next steps.
  • Manage assigned employee relations matters from intake through resolution, including assessment, interviews, evidence review, clear case notes, written summaries, follow-up, and secure recordkeeping.
  • Conduct fair, objective workplace investigations involving alleged misconduct, policy violations, harassment, discrimination, retaliation, and other employee concerns; elevate complex or high-risk matters to HR leadership and appropriate partners.
  • Coach supervisors on employee communication, performance expectations, documentation, corrective action, performance improvement plans, and consistent treatment of employees.
  • Support conflict resolution, employee meetings, and personnel actions, including disciplinary and separation processes, in consultation with HR leadership.
  • Identify recurring employee relations concerns and recommend practical improvements to management practices, training, and HR processes.
• General HR Support
  • Provide general guidance across the employee lifecycle, including recruitment, onboarding, employee development, performance management, compensation, benefits, leave and accommodation processes, and offboarding.
  • Understand key HR compliance requirements and recognize when an issue requires referral to the HR team member responsible for leave, benefits, payroll, recruitment, or another specialty.
  • Help implement and communicate HR policies and procedures; maintain accurate, timely, and confidential employee records and case documentation in approved systems.
  • Partner with HR colleagues and department leaders on employee training, HR initiatives, process improvements, and timely resolution of HR questions.
  • Review employee relations trends and relevant HR information to help identify risks, improve consistency, and support a respectful workplace.