Human Resources Generalist (2055)

Victory; Tulsa (OK); On-site; USD 52,000 - 68,000; Full time

Job summary

Victory Church is seeking a Human Resources Generalist to provide day-to-day employee relations and HR operations support for its ministries in the Tulsa area. The role serves as a primary HR resource for employees and leaders, guiding performance management, policy interpretation, and routine investigations.

The HR Generalist will manage lifecycle changes, maintain accurate HR documentation, and work under the HR Director, escalating complex matters as needed.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 3+ years of progressive HR experience with employee relations, performance management, investigations, or HR Generalist responsibilities.

Responsibilities

• Serve as primary HR resource for employees and supervisors on routine relations, performance, policy questions, and concerns.
• Handle employee lifecycle transactions: reactivations, transfers, promotions, status changes, terminations.
• Conduct routine investigations, document findings, and escalate high-risk matters to HR Director.
• Maintain confidential HR records and ensure policy compliance across ministries.

Skills

Employee relations

Performance management

Investigations

HR policies

HR compliance

HRIS

Payroll coordination

Communication

Confidentiality

Organizational skills

Education

Bachelor's degree in HR / Business

Tools

Paycom

HRIS systems

Job description

# Human Resources Generalist**Position Type:** Full Time **Classification:** Exempt## SUMMARYThe Human Resources Generalist is responsible for providing day-to-day employee relations and HR operational support for Victory Church, Victory Christian School, Victory College, Camp Victory, and Tulsa Dream Center. This position serves as a primary HR resource for employees and leaders regarding employee relations, performance management, policy interpretation, corrective action, employee concerns, and employment-related processes.The HR Generalist manages employee lifecycle changes after hire, including reactivations, transfers, promotions, compensation changes, employment status changes, and terminations. This position also conducts routine employee investigations, provides guidance to supervisors, maintains accurate HR documentation and records, and ensures HR processes are completed consistently and in accordance with Victory policies and applicable employment requirements.The HR Generalist works closely with and under the direction of the HR Director, escalating complex, high-risk, or sensitive employee relations matters as appropriate.## DUTIES AND RESPONSIBILITIES### Employee Relations* Serve as a primary HR resource for employees and supervisors regarding routine employee relations matters, workplace concerns, performance issues, attendance, conduct, and policy questions.* Provide guidance to supervisors regarding employee performance, coaching, corrective action, documentation, and application of HR policies and procedures.* Review corrective-action documentation for consistency, completeness, and alignment with established HR practices prior to issuance when appropriate.* Receive and respond to employee concerns and complaints, gathering information and determining appropriate next steps in consultation with the HR Director when necessary.* Conduct routine employee investigations and fact-finding, including interviews, documentation review, timeline development, and preparation of investigation summaries.* Maintain accurate and confidential documentation of employee relations matters, corrective actions, investigations, and related HR activity.* Maintain and monitor employee relations cases and follow-up items to ensure matters are appropriately documented and brought to resolution.* Escalate allegations involving harassment, discrimination, retaliation, significant misconduct, legal or compliance concerns, senior leadership, or other high-risk matters to the HR Director.* Assist supervisors with performance improvement plans and monitor established follow-up periods and documentation.* Support consistent application and interpretation of the Employee Handbook and HR policies across ministry departments and entities.### Employee Lifecycle Management* Manage employee lifecycle transactions following initial hire through separation.* Process employee reactivations, transfers, promotions, compensation changes and raises, position changes, department changes, supervisor changes, employment status changes, and other personnel actions.* Review personnel changes for required approvals, supporting documentation, effective dates, and accuracy prior to processing.* Enter and maintain employee changes within the HRIS and other applicable systems.* Coordinate employee changes with payroll, benefits, IT, supervisors, and other departments as necessary.* Maintain appropriate documentation and audit trails for employee personnel actions.* Manage termination and separation processing, including required documentation, HRIS transactions, internal notifications, and coordination with applicable departments.* Conduct exit interviews as assigned and identify trends or concerns requiring HR Director review.* Audit employee records and HRIS data to ensure employee information remains accurate and complete.### HR Operations and Compliance* Assist with the development, implementation, communication, interpretation, and maintenance of HR policies, procedures, and practices.* Provide guidance to employees and leaders regarding established HR policies and procedures.* Monitor HR practices for consistency and compliance with applicable federal and state employment requirements.* Assist with required HR reporting, audits, recordkeeping, and compliance activities.* Support unemployment claim administration by gathering documentation, preparing responses, and coordinating required information.* Assist with workers' compensation administration, return-to-work documentation, work restrictions, and communication with employees and supervisors as assigned.* Coordinate routine leave and accommodation-related HR processes with the Benefits Specialist and HR Director as applicable.* Partner with the Benefits Specialist, Recruiter/New Hire Specialist, HR Coordinator, and other HR team members to ensure employee transactions and HR processes are completed accurately.* Assist with payroll-related HR functions, including reviewing employee changes, pay changes, status changes, terminations, and other personnel transactions affecting payroll.* Participate in HRIS audits and review employee data for accuracy and compliance.* Identify and recommend improvements to HR procedures, workflows, documentation, and systems to improve efficiency and employee experience.* Participate in HR projects and initiatives as directed by the HR Director.* Commute to and from ministry locations as required.* Perform other duties as assigned.## Qualifications## QUALIFICATIONS* Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education and relevant HR experience.* Three or more years of progressive Human Resources experience preferred, including experience with employee relations, performance management, investigations, or HR Generalist responsibilities.* SHRM-CP, PHR, or other HR certification preferred.* Working knowledge of federal and state employment laws, HR practices, employee relations, and HR compliance requirements.* Experience conducting workplace investigations and providing guidance regarding performance and corrective action preferred.* Ability to interpret and consistently apply policies and procedures while recognizing when a matter requires escalation.* Strong professional judgment and ability to handle sensitive employee matters appropriately.* Excellent interpersonal, verbal, and written communication skills.* Strong conflict-resolution, problem-solving, and fact-finding skills.* High level of professionalism, ethics, discretion, and confidentiality.* Strong organizational skills and attention to detail.* Ability to manage multiple employee relations matters, deadlines, and competing priorities.* Proficiency with Microsoft Office and HRIS systems with the ability to learn new systems as needed.* Experience with Paycom preferred.* Positive, service-oriented attitude and professional presence.