Human Resources Generalist

McKinsey & Company; Washington (District of Columbia); On-site; USD 90,000 - 113,000; Full time

Job summary

McKinsey & Company in Washington, DC is seeking an HR professional to coordinate the colleague lifecycle across the Midwest and Atlantic regions. You will support onboarding, offboarding, mobility, and performance processes while ensuring compliance and excellent colleague experience.

Reporting to the Senior Manager, you will become an expert in People Central and ServiceNow, translate data into insights, and partner with business leaders to drive talent decisions.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2+ years HR experience in a corporate or professional services environment.
• Ability to navigate sensitive and complex employee situations with care.
• Strong organizational capabilities and communication skills.
• Willingness to work in-person in Washington DC 2–3 days per week.
• Experience with HR systems (People Central, ServiceNow) is a plus.

Responsibilities

• Coordinate HR elements across the lifecycle of the colleague experience for the Midwest and Atlantic regions.
• Deliver frontline HR support while ensuring compliance with risk topics and legal requirements.
• Manage onboarding and offboarding logistics, including I-9s and first-day experience.
• Oversee mobility programs and internal rotations across the region.
• Serve as regional HR data and reporting expert with month-end audits and stakeholder requests.
• Partner on performance management and colleague development processes.

Skills

HR experience

People management

Communication

Organizational skills

Problem solving

In-person collaboration

Education

Bachelor's degree

Tools

People Central

ServiceNow

Job description

Washington DC

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You've come to the right place.

YOUR IMPACT

You will coordinate key HR elements across the lifecycle of the colleague experience and act as a trusted resource for our Midwest and Atlantic regional office locations.

You will deliver exceptional support to our colleagues and business partners, while ensuring compliance with important risk topics and legal requirements. You will be a trusted source of information and counsellor to colleagues and will play a front-line role in answering HR questions and escalating issues as needed.

You will help create a smooth and engaging colleague experience across onboarding and offboarding by coordinating day 1 schedules and logistics, maintaining new hire reporting, completing I-9s, answering pre-start questions, presenting key HR information, and supporting a seamless first-day experience. You will also support transitioning colleagues through the offboarding process by managing data, executing key transition support programs, conducting exit interviews, handling recoupments and reconciliations, and helping ensure a caring and supportive experience for departing colleagues.

You will manage mobility, flexible programs, and role changes across the region, including internal McKinsey programs, colleague rotations, and alternative work arrangements, while carefully administering the related processes, documentation, and communications that support colleagues through internal changes. You will also serve as the regional HR data and reporting expert by completing month-end audit reports, responding to stakeholder data requests, and using insights from HR data to support informed decision-making.

You will partner on performance management and colleague development processes, including drafting performance improvement plans, assisting with feedback conversations, and supporting colleague transitions. You will also serve as a trusted advisor on Duty of Care programs and colleague care resources by helping colleagues access and navigate available support, championing these programs across the region, and managing important communications and reminders across offices.

Our team works extensively within People Central, ServiceNow, and other HR systems. You will become an expert at operating within these systems to build expertise on key HR topics. You will also contribute to strategic projects and office/firm priorities - contributing to efforts beyond the immediate scope of your role as needed. As a member of the broader North America HR team, you may be a contributing member, convener, or leader of a group or groups of colleagues focused on specific HR service lines or projects. Flexibility and agility are necessary as your responsibilities will evolve based on business needs and your professional development.

You will work in our Washington DC location with responsibilities across our Midwest and Atlantic region. Our regional locations collectively include more than 3,500 consulting and non-consulting colleagues. You will work collaboratively across our offices as well as with other firm functions, including people legal, immigration legal, payroll, talent management, recruiting, compensation and professional development. You will report to the Senior Manager of Human Resources for the Midwest and Atlantic regions.

YOUR GROWTH

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

YOUR QUALIFICATIONS AND SKILLS

• Bachelor's degree or equivalent work experience required
• 2+ years of human resources experience in a corporate or professional services environment is required; experience supporting performance improvement plans, performance management processes, and employee conduct matters is required
• Ability to navigate sensitive and complex employee situations with care
• Sharp technical expertise and an intrinsic drive to explore, learn and innovate
• Excellent organizational capabilities, including the ability to initiate tasks independently and see them through to completion
• Strong problem-solving skills with the ability to manage a complex and largely autonomous work environment
• Ability to work in-person in our Washington DC office a minimum of 2-3 days per week
• Strong communication skills, both verbal and written, with the ability to adjust your style to suit different perspectives and seniority levels

Please review the additional requirements regarding essential job functions of McKinsey colleagues.

Our unwavering commitment to integrity drives everything we do, guiding us to always act in the best interests of our clients, our people, and the communities we serve.

FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Certain US jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role. To help you understand what you can expect, the salary range for new joiners in this role in United States, including all office locations where the job may be performed, is $90,400 - $113,000 USD gross per year. This reflects our best estimate of the lowest to highest [salary/hourly wages] for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's important to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion and based on factors such as individual and/or organizational performance.

Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families. This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance, and paid time off.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.