Human Resources Generalist

Legal Services Corporation; Washington (District of Columbia); Hybrid; USD 77,000 - 94,000; Full time

Job summary

Legal Services Corporation in Washington, DC, is seeking a Human Resources Generalist to support the Office of Human Resources in a hybrid work environment. You will handle day-to-day HR operations across recruitment, onboarding, employee programs, HRIS, and employee engagement communications, reporting to the Chief Human Resources Officer.

The role requires strong communication, attention to data integrity, and the ability to collaborate with managers and staff across diverse backgrounds while

Qualifications

• Three or more years of HR generalist experience with employee records.
• Bachelor’s degree in a related field or equivalent.
• Strong knowledge of federal employment laws and compliance.

Responsibilities

• Support full-cycle recruitment and onboarding for employees and interns.
• Coordinate onboarding materials and orientation sessions.
• Maintain HRIS data and generate HR metrics and reports.
• Assist with benefits, leave programs, and open enrollment.
• Provide customer service on HR policies and respond to inquiries.

Skills

HR Generalist experience

Recruitment experience

Onboarding experience

HRIS data management

Analytical skills

Education

Bachelor’s degree

Tools

ADP Workforce Now

Microsoft Office Suite

Generative AI

Job description

Legal Services Corporation is hiring a Human Resources Generalist to help keep the Office of Human Resources running smoothly in a hybrid work environment based in Washington, DC. Reporting to the Chief Human Resources Officer, this role provides responsive, courteous support to employees and managers while supporting day-to-day HR operations across recruitment, onboarding, employee programs, HRIS and data management, and employee engagement communications.

Key Responsibilities

• Support full-cycle recruitment and onboarding for employees and interns, including drafting and posting position announcements, creating interview materials, monitoring and updating the application portal, maintaining application file integrity, and scheduling screening, evaluations, and interviews with background and reference checks.
• Identify recruitment strategies that help ensure a diverse and talented applicant pool and monitor recruitment-related information for accuracy and completeness.
• Manage recruitment and hiring for annual internship cycles, including posting announcements and supporting offices with application screening, interviewing, scheduling, and background and reference checks.
• Build and maintain relationships with universities and organizations to support intern recruitment.
• Collaborate with managers to plan, coordinate, and oversee intern activity schedules and events.
• Schedule and conduct new employee orientation, and prepare onboarding materials for new hire orientation processes.
• Maintain ongoing communication with impending and new hires to obtain documentation required for regulatory and compliance purposes.
• Coordinate with internal LSC finance and technology teams to ensure office and workstation requirements are configured appropriately.
• Provide customer service for HR inquiries about OHR policies, practices, and benefits and leave programs, including routing complex questions to the appropriate team members.
• Assist with annual open enrollment and support benefits orientations for new employees.
• Provide administrative support to the Chief Human Resources Officer and support OHR team projects, including conducting research, streamlining processes, and helping create or maintain Standard Operating Procedures and checklists.
• Schedule and monitor performance management in ADP, including initial 90-day reviews, six-month check-ins, and annual reviews, and generate compliance reports tied to performance management timelines.
• Support professional development and training activities by researching relevant opportunities and securing necessary documentation for provider engagement.
• Respond to routine employment verifications and other verification requests, including mortgage and rental inquiries.
• Manage mail processes, including processing incoming and outgoing mail and updating a mail log; initiate payment requests and support monthly payment processing for OHR billing and monthly credit card invoices using an expense management system.
• Resolve discrepancies, issues, and errors as needed; enter, update, and maintain employee records with high organization to ensure data integrity and compliance with internal policies and regulatory requirements.
• Conduct periodic audits of records to support compliance with federal, state, and local statutes and regulations.
• Assist with biweekly payroll processing as needed, coordinating employee information changes and reconciliation with accounting and finance staff.
• Support offboarding and ensure timely and accurate processing of HR transactions including hires, transfers, terminations, and benefits enrollment changes.
• Retrieve data from HR systems to create reports and compile HR metrics in multiple formats such as Excel spreadsheets, graphics, and written reports, including dashboards and recurring reports to track headcount, vacancies, and organizational changes.
• Support internal communications by providing staffing updates, organizational changes, and policy updates; draft and develop employee communications such as newsletters and weekly and monthly updates; assist in preparing materials for All Staff Meetings.
• Design, manage, and organize online employee resources and OHR materials for organization-wide use on LSC’s internal website, and coordinate OHR-related staff events, meetings, planning sessions, and celebrations.
• Perform other duties as assigned.

Required Qualifications

• Minimum three years of human resource generalist experience, including maintaining employee records and electronic databases.
• Bachelor’s degree in a related field, or an equivalent combination of education and experience.
• Strong knowledge of federal employment laws, regulations, and compliance requirements.
• Demonstrated ability to interpret and apply policies, regulations, and best practices, making sound decisions and recommendations with limited guidance while balancing organizational, employee, and legal considerations.
• Excellent customer service, strong oral and written communication skills, and the ability to work effectively with staff across diverse cultures and populations at all levels.
• Strong organizational and time management skills, including producing written work and conducting meetings and group presentations.
• Accuracy and thoroughness, with the ability to systematically organize and catalogue data, manage shifting priorities, and handle confidential and sensitive information.
• Unimpeachable integrity and personal ethics.
• Strong analytical skills, including basic mathematical and statistical calculations.
• Proficiency with Microsoft Office Suite, with strong working knowledge of Word, Excel, and PowerPoint.
• Demonstrated ability to manage multiple projects and tasks simultaneously and remain adaptable in a changing environment.
• Sound judgment, cultural sensitivity, and discretion when handling confidential information.
• Proactive, responsible approach to adopting emerging technologies, including generative AI, to improve efficiency and produce high-quality work outcomes.
• Commitment to the mission of LSC.

Preferred Qualifications

• Experience with nonprofit or mission-driven organizations.
• Experience with recruitment, onboarding, and benefits and paid leave policies.
• Experience communicating policy or procedure information to diverse populations.
• Experience with ADP Workforce Now (strongly preferred).

Tools & Technologies

• ADP
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Excel spreadsheets
• Generative AI

Compensation

USD 85,709 per year (Step 1). LSC uses a competitive market-based salary structure with 10 steps. New hires are typically hired at Step 1 and receive an annual step increase. In special circumstances, LSC may authorize a new hire to begin at a higher step based on business need or significantly higher qualifications. Employees hired after October 1st will receive their first step increase in January following their first full year of employment.

Location: Washington, DC (hybrid)