Human Resources Generalist

LM Restaurants; Raleigh (NC); Sur place; USD 60 000 - 70 000; Plein temps

Avantages offerts par ce poste

Relocation assistance

Competitive pay

Growth opportunities

Résumé du poste

LM Restaurants is a Raleigh-based, family-owned restaurant company seeking an HR professional focused on payroll, payroll operations, and employee records. The role is on-site five days a week, with relocation assistance available.

The position involves payroll processing, HRIS maintenance, onboarding, recruitment for the Home Office, and compliance across locations. Fluency in English and Spanish is required to support our multilingual workforce; prior hospitality HR experience is a plus.

Qualifications

• 2-4 years of experience in HR, payroll, or HR operations (hospitality experience a plus).
• Bilingual fluency in English and Spanish required to support onboarding, payroll, employee relations, benefits, policy communication, and HR documentation.

Responsabilités

• Process weekly payroll for assigned locations with a high level of accuracy.
• Audit timekeeping records and resolve discrepancies with managers.
• Maintain employee records in the HRIS with accuracy and confidentiality.
• Manage employee verifications, ensuring timely and compliant responses.
• Administer garnishments, including processing orders, updating payroll, and maintaining documentation.
• Partner with the Payroll & Benefits Manager to support clean, compliant, and efficient HR operations.
• Lead non-exempt recruiting for the Home Office, including job postings, screening, scheduling, and offers.
• Coordinate temporary staffing placements for the Home Office when needed.
• Conduct Home Office new hire orientations, ensuring all paperwork, compliance requirements, and introductions are completed smoothly.
• Support restaurant hiring managers with applicant flow and recruitment coordination.
• Facilitate a seamless onboarding experience, including I-9 verification, new-hire paperwork, HRIS setup, and first-day preparation.
• Ensure all onboarding steps are completed in compliance with policy and legal requirements.
• Serve as the first point of contact for workplace injury reports and workers' compensation claims.
• Coordinate documentation, incident investigations, and follow-up with insurance partners.
• Manage unemployment claims, respond to inquiries, and participate in hearings as needed.

Description du poste

$60,000 - 70,000 + relocation assistance available

LM Restaurants is a family-owned, guest-obsessed restaurant company headquartered in Raleigh, NC. We believe in creating exceptional experiences for our guests and our people. Our HR team plays a key role in supporting our leaders, building strong people practices, and ensuring consistent, high-quality employee experiences across all locations.

This role is based in our Raleigh office and requires on-site presence five days a week.

What You'll Do

Payroll, HR Operations & Employee Records

• Process weekly payroll for assigned locations with a high level of accuracy.
• Audit timekeeping records and resolve discrepancies with managers.
• Maintain employee records in the HRIS with accuracy and confidentiality.
• Manage employee verifications, ensuring timely and compliant responses.
• Administer garnishments, including processing orders, updating payroll, and maintaining documentation.
• Partner with the Payroll & Benefits Manager to support clean, compliant, and efficient HR operations.
• Lead non-exempt recruiting for the Home Office, including job postings, screening, scheduling, and offers.
• Coordinate temporary staffing placements for the Home Office when needed.
• Conduct Home Office new hire orientations, ensuring all paperwork, compliance requirements, and introductions are completed smoothly.
• Support restaurant hiring managers with applicant flow and recruitment coordination.
• Facilitate a seamless onboarding experience, including I-9 verification, new-hire paperwork, HRIS setup, and first-day preparation.
• Ensure all onboarding steps are completed in compliance with policy and legal requirements.
• Serve as the first point of contact for workplace injury reports and workers' compensation claims.
• Coordinate documentation, incident investigations, and follow-up with insurance partners.
• Manage unemployment claims, respond to inquiries, and participate in hearings as needed.

Employee Relations, Auditing & Compliance

• Assist HR Business Partners in addressing employee relations concerns by gathering information, coordinating documentation, and supporting investigations.
• Provide timely, professional customer service to employees and managers.
• Help ensure consistent application of policies and a positive employee experience.
• Conduct regular HR audits (I-9, personnel files, payroll records, compliance training).
• Identify process gaps and recommend improvements to strengthen efficiency and compliance.
• Support annual HR calendar initiatives, including reporting, training, and policy updates.

Employee Engagement

• Conduct exit interviews and track turnover trends to provide insights to HR leadership.
• Maintain birthday and anniversary programs, ensuring timely recognition of employees.
• Support company-wide recognition programs and appreciation initiatives.
• Track participation and program effectiveness, making recommendations to enhance engagement.
• Partner with HR leadership to strengthen overall employee engagement and workplace experience.

What You'll Bring

• 2-4 years of experience in HR, payroll, or HR operations (hospitality experience a plus).
• Bilingual fluency in English and Spanish required to support our multilingual workforce with onboarding, payroll, employee relations, benefits, policy communication, and HR documentation.
• Strong attention to detail with a passion for accuracy.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Excellent communication and customer-service skills when working with employees and managers.
• Experience with payroll systems, HRIS platforms, or applicant tracking systems.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Comfortable working on-site in the office five days per week.

Why You'll Love Working With Us

• A supportive, people-first HR team.
• Opportunities for growth within a multi-concept restaurant company.
• Strong benefits, competitive pay, and the chance to make a real impact on our people experience.