BALANCE STAFFING is hiring a Human Resources Generalist to support day-to-day HR operations onsite in Orange, MA. This role helps keep HR processes consistent and employee-focused while handling confidential information with care. You will contribute to recruiting, onboarding, benefits administration, compliance, safety support, and facility coordination to support a well-run workplace.
Why this role
- Competitive pay of $65,000 - $85,000 per year
- Comprehensive insurance benefits, including dental, health, and vision
- An HR role with variety across recruitment, employee relations, compliance, and operations support
What you’ll do
- Manage full-cycle recruitment, including updating job descriptions, posting openings, sourcing candidates, conducting interviews, and extending offers
- Build and maintain relationships with staffing agencies, colleges, and other recruiting resources
- Coordinate onboarding to support a smooth start for new employees
- Partner with department managers to identify staffing needs and support hiring initiatives
- Serve as a resource for employees and management on workplace concerns, employee relations questions, and resolution support
- Address employee concerns and assist with conflict resolution in a fair, professional, and consistent manner; elevate sensitive or complex matters to the Human Resources Manager
- Support employee engagement, satisfaction, and retention initiatives
- Assist with benefits enrollment, answer questions, and resolve benefits-related issues; coordinate with benefits providers and vendors as needed
- Support employee wellness programs and introduce new initiatives as appropriate
- Conduct compensation and benefits research to help maintain competitive offerings
- Ensure compliance with federal, state, and local employment laws and regulations
- Maintain accurate and confidential employee records and HR systems; prepare HR reports and analyze workforce metrics to identify trends and improvement opportunities
- Assist with audits and provide requested documentation in a timely manner
- Coordinate and facilitate employee and management training programs; maintain training records and monitor certification requirements
- Develop, update, and communicate HR policies and procedures, promoting consistent application across the organization
- Process workers’ compensation claims and respond to requests for information
- Maintain employee timekeeping records and help resolve timekeeping-related issues
- Support workplace safety initiatives, including OSHA-related compliance, safety training records, and safety audits
- Act as the primary point of contact for facility-related matters, coordinating internal teams and outside vendors for maintenance, equipment requests, and office/workspace setups
- Help ensure the facility and office environment remain organized, safe, and operational
- Respond to general employee inquiries and resolve questions and concerns
What you bring
- Bachelor’s degree in Human Resources, Business Administration, or related field (preferred); equivalent experience may be considered
- 2 to 4 years of general human resources experience
- Experience with HRIS platforms and applicant tracking systems (preferred)
- Strong understanding of employment laws, HR practices, and employee relations
- Knowledge of benefits administration and full-cycle recruitment
- Excellent written and verbal communication skills
- Strong organizational skills, problem-solving ability, and decision-making capability
- Ability to manage multiple priorities in a fast-paced environment
- High level of professionalism, discretion, and confidentiality
- Strong interpersonal skills and ability to work effectively with employees and management at all levels
Work environment
- Primarily office-based within a manufacturing environment
- Occasional travel may be required for recruitment events, training, or company-related activities
- May require additional hours during busy periods or to address operational needs
- In-person work location