Human Resources Generalist

Amerit Consulting; Oakland (CA); Hybrid; USD 65,000 - 75,000; Full time

Job summary

Amerit Consulting is seeking an experienced HR Generalist for a 6-month assignment in Oakland, CA. The role requires handling HR transactions, policy compliance, and employee inquiries in a fast-paced setting.

The position is hybrid, based at 601 12th Street, with standard 8:00 AM–5:00 PM hours. Travel and extension possibilities exist depending on performance and business needs.

Qualifications

• Bachelor's degree in HR or equivalent; 5+ years HR experience may substitute education.
• Experience supporting HR operations in fast-paced, high-volume environments.
• Excellent written and verbal communication skills.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities independently.

Responsibilities

• Review HRIS transactional requests daily and manage approvals/rejections per HR policies.
• Process HR transactions accurately, ensuring policy compliance.
• Escalate complex issues to leadership when appropriate.
• Manage incoming HR cases via phone and chat with generalist knowledge.
• Respond to employee inquiries on compensation, wellness, leave, payroll, performance, and policies.
• Collaborate with Payroll, Compensation, Talent Acquisition, Employee Relations, HR Technology, and Retirement teams.

Skills

HR Policies

Employee Relations

HRIS

Communication

Analytical Thinking

Education

Bachelor's degree in Human Resources

5+ years HR experience in lieu of degree

Tools

Oracle HCM

UKG Ultipro

ServiceNow

Job description

Our client, a provider of Health, Dental, Vision, Medicaid, and Medicare Healthcare service plans in the state of California with 4.7 million members and $22.9 billion of annual revenues, seeks an accomplished HR Generalist.

IMPORTANT NOTES:

• This will be 6 months assignment with possible extension.
• This will be a Hybrid role at Oakland, CA 94607. Candidate must be a living within commutable distance.
• Work Schedule: 8:00 AM – 5:00 PM (Mon- Fri) (Pacific Time).
• Work Location: 601 12th Street, 20th Floor, Oakland, CA 94607.

RESPONSIBILITIES:

• Review HRIS transactional requests daily and manage approvals or rejections based on established HR policies and procedures.
• Process HR transactions accurately while ensuring compliance with company guidelines.
• Escalate complex transactional issues and policy questions to leadership when appropriate.
• Manage incoming HR cases, phone calls, and chats requiring broad HR Generalist knowledge.

Respond to employee inquiries related:

• Compensation
• Wellness programs
• Leave of Absence
• Payroll
• Performance Management
• HR policies and procedures

Partner with cross-functional HR teams including:

• Payroll
• Compensation
• Talent Acquisition
• Employee Relations
• HR Technology
• Retirement
• Talent Mobility
• Deliver outstanding customer service while maintaining accuracy and attention to detail.
• Identify trends, recurring issues, and opportunities for process improvement.
• Support leadership by communicating escalations and emerging HR concerns.

QUALIFICATIONS / REQUIREMENTS:

• Associate's or Bachelor's degree in Human Resources or equivalent discipline, or five (5) years of HR experience in lieu of education.
• Experience supporting HR operations in a fast-paced, high-volume environment.
• Excellent written and verbal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities simultaneously.
• Customer-service mindset with strong problem-solving abilities.
• Comfortable handling sensitive and confidential employee information.
• Demonstrated ability to work independently with minimal supervision.
• Strong analytical thinking and sound judgment.
• Collaborative team player capable of building effective cross-functional relationships.
• Ability to quickly learn new HR systems and processes.

Preferred Qualifications:

• Experience with Oracle HCM.
• Experience with UKG (UltIPRO).
• Experience with ServiceNow.
• SHRM-CP or other HR certification.
• Strong HR knowledge across multiple functional areas.
• Relationship-building skills with internal stakeholders.

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.