Human Resources Generalist

Spence-Chapin Services to Families and Children; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Full health benefits

Generous PTO

Paid maternity/paternity/adoption leave

Job summary

Spence-Chapin Services to Families and Children is seeking a full-time Human Resources Generalist based in New York City. This role involves supporting various HR functions including recruitment, onboarding, and training while ensuring compliance with employment laws.

The HR Generalist will play a key part in managing employee relations and organizing team-building activities. The position offers an annual salary between $80,000 and $90,000 and a comprehensive benefits package including health insurance and generous PTO.

Qualifications

• 3–5 years’ experience in recruitment and broad understanding of HR areas preferred.
• Proven success in conducting interviews through diverse methods.
• Non-profit experience required; adoption and child welfare experience preferred.

Responsibilities

• Handle all tasks for recruiting, onboarding, and orientation.
• Manage recruitment process and create job descriptions.
• Maintain and organize employee records in compliance with legal standards.

Skills

Exceptional communication skills

Interpersonal skills

Decision-making skills

Organizational skills

Education

Bachelor’s Degree in a related field

Tools

MS Office (Excel, Word, Outlook, PowerPoint)

Job description

Title: Generalist, Human Resources

Reports to: Senior Director, Human Resources & Administration

Department: Human Resources

Spence-Chapin is a non‑profit organization based in New York City that provides adoption services and support.

Overview

This full‑time, in‑person position at Spence‑Chapin offers an annual salary range of $80,000–$90,000, commensurate with experience. The Human Resources Generalist will support the Senior Director in a wide range of HR functions, handling administrative, analytical, and recruitment duties while maintaining an organized, detail‑oriented workflow across multiple projects.

Responsibilities

• Handle all administrative tasks for recruiting, onboarding, and new hire orientation
• Create and conduct virtual HR trainings, including new staff orientation and other training as directed
• Manage the recruitment process and partner with hiring managers to ensure clear qualifications and screening criteria
  • Create job descriptions and post openings internally and externally
  • Respond to candidate inquiries, conduct resume reviews and initial screenings
  • Coordinate subsequent interviews with candidates and hiring managers
  • Communicate with staffing agencies for temporary workers as needed
  • Draft and transmit employment offer letters
  • Process new hires for all required clearances and conduct reference checks
• Oversee and manage employee team‑building activities, incentive programs, and events such as birthday celebrations and holiday parties
• Represent the employer at community and career fairs
• Maintain and organize paper and digital employee personnel files in compliance with licensing audits, federal, state, and local employment laws, and recommend best practices; review policies and practice to maintain compliance
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources
• Assist in interpreting and executing personnel procedures and policies, and provide guidance for business operations
• Assist in administering and providing information on employee benefits & leaves, payroll, time and attendance
• Assist in maintaining the employee personnel manual, organizational chart, and contribute to policy development
• Apply discretion and maintain a high level of confidentiality when handling sensitive information
• Handle employment‑related questions/concerns from employees, referring complex or sensitive matters to the Senior Director, HR
• Attend and participate in employee disciplinary meetings and investigations
• Conduct exit interviews
• Adhere to standard operating procedures, including internal communications
• Perform any other department or agency‑related duties or special projects as directed by supervisor

Qualifications

• Bachelor’s Degree in a related field required
• 3–5 years’ experience in recruitment and a broad understanding of all HR areas preferred
• Exceptional communication, interpersonal, and decision‑making skills
• Proven success in conducting interviews using various methods (phone, video, in‑person)
• Non‑profit experience required; adoption, foster care systems, and child welfare experience strongly preferred
• HR certification is a plus

Technical Skills

• MS Office – proficiency in Excel, Word, Outlook, and PowerPoint
• Experience with database platforms, particularly recruitment, training, and payroll systems

Key Competencies

• Excellent organizational and interpersonal skills, including the ability to prioritize workload and resolve problems
• Excellent oral and written communication skills; strong public speaking and presentation skills
• Ability to work both collaboratively and independently
• Ability to multitask and demonstrate strong attention to detail
• Highly organized with a positive attitude

Benefits

Spence‑Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid maternity/paternity/adoption leave, commuter benefits, and more.