Human Resources Generalist

Los Angeles Center for Ear, Nose, Throat and Allergy; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Los Angeles Center for Ear, Nose, Throat and Allergy is seeking a Human Resources Generalist to provide hands-on HR support across its multi-location medical practice. The role independently handles employee relations, investigations, performance matters, leave administration, accommodations, workers’ compensation coordination, and employment compliance.

The Generalist partners with clinic leadership and the HR Manager to ensure consistent practices, documentation, timely resolution of concerns,

Qualifications

• 3–5 years of progressive HR experience with hands-on employee relations.
• Experience conducting investigations and advising managers on actions.
• Experience administering leaves, accommodations, and workers’ compensation coordination.

Responsibilities

• Manage employee relations matters, workplace investigations, and documentation.
• Administer FMLA, CFRA, pregnancy disability leave, and other protected leaves; coordinate notices and return-to-work.
• Support compliance with federal, California, and local employment laws; assist audits and policy rollout.
• Partner with clinic leadership and HR Manager to ensure consistent practices and risk escalation.
• Coordinate with HR Clerk and Talent Acquisition on case follow-up and hiring questions.

Skills

Employee relations

Investigations

Leaves & accommodations

Workers’ compensation

Compliance

Documentation

Communication

Organization

Independent problem solving

HRIS proficiency

Education

Bachelor’s degree in HR/Business Administration

PHR/SHRM-CP or equivalent

Tools

Paylocity

Job description

Description

Human Resources Generalist provides experienced, hands‑on HR support across LAENT’s multi‑location medical practice. This role independently manages employee relations, workplace investigations, performance matters, leave administration, reasonable accommodations, workers’ compensation coordination, and employment compliance. The Generalist partners with clinic leadership and the Human Resources Manager to ensure consistent practices, sound documentation, timely resolution of concerns, and appropriate risk escalation. The position also serves as a technical resource to HR colleagues through guidance and knowledge‑sharing.

Job Duties And Responsibilities

Employee Relations & Workplace Investigations

• Assess employee complaints, workplace conflicts, and employee relations concerns; conduct timely, objective investigations and document findings.


• Advise managers on employee conduct, attendance, performance, corrective action, and consistent policy application.


• Prepare or review investigation summaries, corrective actions, performance improvement plans, and employee separation documentation; escape high‑risk matters.

Leaves of Absence & Reasonable Accommodations

• Administer applicable leaves, including FMLA, CFRA, pregnancy disability leave, and other protected or company‑provided leave programs.


• Determine eligibility, coordinate notices and certifications, track deadlines, and manage employee communication and return‑to‑work processes.


• Facilitate ADA/FEHA interactive processes, assess requests and supporting documentation, and collaborate on reasonable accommodations while protecting confidential records.

Workers’ Compensation & Compliance

• Coordinate workplace injury reporting, claims communication, work restrictions, modified duty, and return‑to‑work planning.


• Provide guidance on federal, California, and applicable local employment requirements; identify risks and recommend improvements to policies and practices.


• Support HR audits, compliant documentation, and consistent policy implementation across clinic locations.

Manager Partnership & HR Team Collaboration

• Coach clinic leaders on employee relations response, performance conversations, documentation, and policy application.


• Share HR subject‑matter expertise with colleagues to strengthen team capability and support development.


• Coordinate with the HR Clerk on case‑related administrative follow‑up, Talent Acquisition on hiring compliance questions.

and L&D on HR compliance training content, while each function retains ownership of its core work.

• Contribute to process improvements, HR reporting, and departmental projects under the direction of the HR Manager.

Travel Requirements

• Regular travel to assigned LA CENTA clinic locations throughout Los Angeles County and surrounding areas is required.


• Must be able to travel between clinic locations as needed to support employee relations, workplace investigations, compliance initiatives, and other HR‑related matters.


• Business‑related travel expenses will be reimbursed in accordance with company policy and applicable California law.

Requirements

• Regular travel to assigned LA CENTA clinic locations throughout Los Angeles County and surrounding areas is required.


• Must be able to travel between clinic locations as needed to support employee relations, workplace investigations, compliance initiatives, and other HR‑related matters.


• Business‑related travel expenses will be reimbursed in accordance with company policy and applicable California law.

Required Qualifications

• 3–5 years of progressive HR experience with substantial hands‑on employee relations experience and knowledge of California employment practices.


• Experience conducting investigations, advising managers, administering leaves and accommodations, and coordinating workers’ compensation matters.


• Strong judgment, confidentiality, documentation, communication, organization, and independent problem‑solving skills.


• Proficiency with HR information systems and common office applications.

Preferred Qualifications

• Experience in multi‑site healthcare or medical practice settings.


• Bachelor’s degree in HR, Business Administration, or a related field, or equivalent experience; PHR/SHRM‑CP or similar certification.


• Paylocity experience and bilingual English/Spanish proficiency.

Physical Requirements & Work Environment

Primarily office‑based work requiring routine computer use and communication. Occasional travel to clinic locations may be required. Essential functions may be performed with or without reasonable accommodation.